LuxSci API Updates: Security Options and AutoResponders
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LuxSci has made two significant improvements to its Account API – one to improve security and one to enable automated management of user AutoResponders.
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LuxSci API Updates: Security Options and AutoRespondersPublished: May 15th, 2013
Read the rest of this post » Can SSL and TLS be made Compatible?Published: May 10th, 2013
SSL (Secure Sockets Later) and TLS (Transport Layer Security) are fundamentally the same form of encryption – see SSL versus TLS – what’s the difference. But if that is the case, doesn’t that make them automatically compatible? Well, not really. Ensuring all Data is Encrypted at rest with LuxSciPublished: May 10th, 2013
While most types of compliance regulation, such as HIPAA, specifically require that data be transmitted securely, not all regulations require that data be stored in an encrypted format while at rest. E.g. HIPAA does not require at rest encryption, though it may be recommended to decrease potential liability. However, having your email and other data encrypted while at rest does significantly increase the security of that data, even if that level of security is not explicitly required. As a result, many LuxSci customers have asked about how to ensure that all of their email and other data is encrypted while at rest.
Read the rest of this post » Opt-In Email Encryption is too Risky with HIPAA Omnibus.Published: May 7th, 2013
Opt-in encryption is desirable as it is “easy” … end users don’t want any extra work and don’t want encryption requirements to bog them down, especially if most of their messages do not contain PHI. It is “good for usability” and thus easy to sell. However, opt-in encryption has become a very bad idea with the inception of the HIPAA Omnibus rule. Its use imposes a large amount of risk on an organization, which grows exponentially with the size of the organization.
Read the rest of this post » How the HIPAA Omnibus Rule Affects Email, Web, FAX, and SkypePublished: May 6th, 2013
Read the rest of this post » Automated Emails now Spiffier and BrandablePublished: May 2nd, 2013
Until recently, a large majority of these automated email messages were simple “plain text” messages and the ones that were HTML, used very simple, plain markup.
Read the rest of this post » New Self-Service Password Reset SystemPublished: April 20th, 2013
Why? Security reasons, of course. We are aware of:
By manually processing these requests, we can effectively block password resets in the face of poor identity verification information and subjectively identify “fishy” requests. However, we have come to determine that this manual process, while it provides the best security, is not actually in the best interests of our customers because:
Transactional/Bulk email with ePHI in It? What to do about HIPAAPublished: April 17th, 2013
Customers that have approached us looking for solutions for scenarios like this and others (e.g. medical news, appointment updates and reminders, etc.) have had problems managing this kind of electronic messaging because:
More Backups for Premium LuxSci CustomersPublished: April 16th, 2013
LuxSci has just expanded its backups for Premium Environment customers. We have increased the number of rolling daily snapshots that we perform from 2 to 7. Premium environment customers now automatically have access to:
This provides our Premium customers with even more ability to recover lost or accidentally deleted information. Basic environment customers who receive a discount for reduced service levels have 7 daily on site backups, no off site backups, and paid restores. For customers for whom their email data is business critical, we also recommend that they purchase Premium Email Archival. This compliments the backup snapshots by providing an immutable history of all inbound and outbound email messages that can be searched at any time for up to 10 years. Backups restore folders to the state that they were in at a specific time. Archives find messages that may or may not be in backups or which were deleted long ago and for which backups no longer exist. Video: WebAide Collaboration Tools OverviewPublished: April 12th, 2013
LuxSci’s WebAide collaboration tools allow you to use and share calendars, contacts, tasks, files, passwords, blogs, and more both through our web site and from your desktop or mobile device. This video takes you though WebAides at a high level so that you can get a feel for what they include. |
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