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Case Study: Fully Debranded HIPAA Compliant Services

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The limitations imposed upon hospitals and medical practices in order to meet HIPAA standards often make it easier and more cost-effective to outsource your email to an outside provider such as LuxSci. However, we understand that this can sometimes feel like you’re completely giving up the reins to your email, as it were. LuxSci’s HIPAA Compliant solution safeguards your account to minimize any potential breaches, lapses in security, or other HIPAA violations, but this doesn’t mean that you have no control over your account at all.

Whether for legal reasons, to resell LuxSci’s HIPAA Compliant services, or simply to uphold a professional image, you can use our Private Labeling to fully debrand your account while still taking advantage of one of the best and most complete secure email solutions available. Our Private Labeling service works hand-in-hand with your HIPAA Compliance so that you can still use your own name, domain, logos, and color scheme to present a unified set of services and interface to your users and customers while guaranteeing the privacy and security of their email.

A recent customer of ours had just such a list of requirements, as they wished to resell LuxSci’s HIPAA Compliant services. Specifically, they needed:

  • A customized login page for our WebMail interface, replacing LuxSci’s logo, colors, and motto with their own.
  • A debranded, SSL-enabled URL for the entire WebMail interface, replacing “luxsci.com” with their own secure domain.
  • A debranded subdomain to allow secure POP/IMAP/SMTP access to our mail server, replacing “secure-email.luxsci.com” with “secure.theirdomain.com”.
  • A second debranded subdomain for submitting form data from their web site to our SecureForm service.
  • A third debranded subdomain to be used as the SSL-enabled URL for LuxSci’s SecureSend portal, which allows any recipient of their secure messages to reply back to them securely.
  • Debranding of our Mobile Sync domain, allowing their users to synchronize Address Books and Calendars on supported phones and mobile devices via their own domain (i.e. “theirdomain.mobi”).

By using these options together, they were able to fully debrand their HIPAA Compliant account, removing any and all mention of LuxSci and allowing them to then offer it to their own customers as their own solution.

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• Access Anywhere
• Fast and Robust
• Super Secure
• Tons of Features
• Customizable
• Mobile Friendly

Send and receive email from your favorite programs, including:

 Microsoft Outlook
 Mozilla Thunderbird
 Apple Mail
 Windows Mail

... Virtually any program that supports POP, IMAP, or SMTP

Keep your email, contacts, and calendars in sync:

 Apple iPhone and iPad
 Android Devices
 BlackBerry
 Windows Phone

... Any device with Exchange ActiveSync (EAS) support

Relay your server's mail through LuxSci via smarthost:

• Resolve issues with ISP sending limits and restrictions
• Improve deliverability with better IP reputation and IP masking
• Take advantage of Email Archival and HIPAA Compliance
• Even setup smarthosting from Google Apps!

Free web site hosting with any email account:

• Start with up to 10 web sites and MySQL databases
• DNS services for one domain included
• Tons of features and fully HIPAA capable

LuxSci's focus on security and privacy:

• Read The Case for Email Security
• Read Mitigating Security & Privacy Threats
• Review our Privacy Policy

The most accurate, flexible, and trusted filters in the business:

• Premium protection with Intel Security Saas
• Realtime virus database guards against the latest threats
• Seven-day quarantine lets you put eyes on every filtered email
• Supplement with our Basic Spam Filter for even more features

End-to-end secure email encryption — to anyone, from anyone:

• No setup required — encryption is automatic and easy to use
• Secure outbound email with TLS, PGP, S/MIME, or Escrow
• Free inbound encryption via our SecureSend portal
• Independent of your recipient's level of email security
• Widely compatible and fully HIPAA Compliant

Add an extra layer of security with an SSL Certificate:

• Secure your web site
• Debrand LuxSci WebMail with your own secure domain
• Access secure email services via your own secure domain

Encrypt your service traffic via secure tunnel:

• Add another layer of security to your SSL connections
• WebMail, POP, IMAP, SMTP, web/database access
• SecureForm posts, SecureLine Escrow, SecureSend access
• Restrict your account to VPN access only

Secure long-term message archival:

• Immutable, tamperproof email retention with audit trails
• No system requirements — minimal setup, even less upkeep
• Realtime archival of all inbound and outbound messages
• Works anywhere — even with non-LuxSci email hosting

Free data backups included with all email hosting accounts:

• Automatic backups of all email, WebAides, web/database data
• Seven daily backups and up to four weekly backups
• Unlimited restores included at no additional cost
• Custom backup schedules for dedicated servers

Automate your email management:

• Save messages to specific folders or to LuxSci WebAides
• Advanced text scanning with regular expressions
• Tag messages, alter subject lines, or add custom headers
• Filter by message charset, type, TLS status, DKIM status
• Chain filters together for even more complex actions

• Bulk add and edit users, aliases and more
• Control sharing and access globally or on a granular level
• Delegate user roles through permissions
• Configure account-wide taglines, sending restrictions, and more
• Remotely administer account via SOAP API

Share, collaborate, organize, synchronize:

• Calendars, Contacts, Documents, Notes, Widgets, Workspaces
• Fine-grained access control and security
• Access anywhere via secure web portal or smartphone
• Save over solutions like Microsoft Exchange

Free folder sharing for all email hosting accounts:

• Share mail folders with other users in your account
• Subscribe to only the folders you want to see
• Set read-only or read-write access control
• View all personal and shared folders via unified web interface

Color code and label your email messages:

• Define and assign multiple IMAP keywords to each message
• Filter, search, and sort by tags
• Compatible and synchronizes with any IMAP email client
• Also usable with WebAide entries