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Archive for the ‘New Feature Announcements’ Category

High Volume Bulk Email Service — Updated and Easier!

Tuesday, July 26th, 2011

LuxSci has greatly revised its High Volume and Premium High Volume bulk mailing services based on customer feedback and people’s wish lists. We have made the pricing simple and straight forward and the service very flexible.

Basic High Volume Bulk Email

This service is for sending outbound email via SMTP. You can use it for corporate email, sending newlestters, smart hosting, and legitimate bulk mailing. The price is determined only by how many recipients you need to send to each month.  Prices range from $10/mo for 15,000 recipients/month to $240/mo for 200,000 recipients/month.  For larger quantities of recipients, we have dedicated servers starting at $250/month (with no setup fee).

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WebAideSync 5 with Automatic Outlook Synchronization

Saturday, July 9th, 2011

LuxSci is pleased to announce the latest release of our WebAideSync plugin tool for Microsoft Outlook — WebAideSync 5!

This update incorporates the long-awaited and much-asked-for feature of allowing automatic synchronization of Outlook contacts, calendars, and tasks with LuxSci WebAides. Create an AutoSync session, and WebAideSync will automatically keep your folders up-to-date without having you to run the tool again, even if you close and re-open Outlook.

 

Private Cloud Servers Arrive at LuxSci

Tuesday, July 5th, 2011

LuxSci has long offered Basic and Premium dedicated servers for customers with requirements that are not ideal for our shared server offerings.  I.e. large numbers of users, large amounts of disk space, enhanced security and privacy, relaxed usage limits, and custom configurations.

The major differences between the Basic and Premium dedicated server offerings relate to:

  • The quality of the data center and network infrastructure
  • The security inherent in the infrastructure
  • The SLA and privacy policies
  • Dedicated HIPAA-compliant hosting is only available on Premium

So, while from a cost perspective, Basic dedicated servers offer a lot of capacity for a low cost entry point, customers who require a higher level of reliability and security really only have one option: Premium dedicated servers.

Enter “Private Cloud Servers”

LuxSci’s Private Cloud Servers are dedicated virtual servers running on VMWare ESX hosts in LuxSci’s dedicated Rackspace infrastructure.  These provide all of the advantages of a Premium Dedicated Server at a fraction of the price — if you only need a fraction of a server based on your requirements.

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LuxSci “Basic Infrastructure” for Inexpensive Disk Space

Monday, June 27th, 2011

LuxSci continues to offer premium shared email and web hosting services on premium servers in a premium data center for the best possible performance, security, and privacy.  This has the unfortunate side effect of making some of the services more expensive than if they were offered via a less premium environment.  In particular, the per-gigabyte cost of disk space.

In order to offer better pricing options to customers who need large amounts of disk space and who are able to be a bit less restrictive on security, privacy, and reliability, LuxSci now offers new customers a choice of “Premium” and “Basic Server Environments“.

  • Basic Environment: Provides low cost disk space (15 GB included, upgrade in 5 GB blocks)
  • Premium Environment: Provides a better SLA, better privacy policy, better security, and higher reliability.

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Basic Support: New Cost Savings Option for Customers

Tuesday, May 24th, 2011

LuxSci’s standard prices have always included Premium Support.  However, many of our customers are very self sufficient and would like to translate that into savings.  For mostly self sufficient customers, LuxSci now offers “Basic Support.”

Choosing Basic Support results in a 10% discount on eligible services.

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Email Archival Retention: Archive email for 30 days to 10 years

Wednesday, May 18th, 2011

LuxSci’s Premium Email Archival service offers the storage of an unlimited amount of email that is easily searchable and downloadable.

The period of time that email is retained in the archives is a customer decision.  Previously, the options were 1, 3, 5, or 7 years.  After that time period, messages auto-expire from the archives.

Now, customers may select from a broader range of retention periods — from as little as 30 days to as long as 10 years.

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WebAideSync Outlook Synchronization Plugin v4.0 is Out

Friday, May 6th, 2011

LuxSci is pleased to announce the release of WebAideSync 4, the latest version of its collaboration plugin for Microsoft Outlook.

WebAideSync is a versatile tool that allows all LuxSci users to synchronize their Outlook address books, calendars, and task lists with LuxSci WebAides.  Paired with the MobileSync tool for synchronizing WebAides with your handheld or mobile device, it’s now easier than ever to keep your data maintained and up-to-date wherever and whenever you need to.  Some of the key changes and new features in this release are:

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Additional Domain-Level Security Settings Now Available

Friday, April 22nd, 2011

LuxSci has updated its per-domain administrative controls, adding features that were previously only present in the global, account-wide configuration area.

Now, the following security and privacy features can be configured on a per-domain basis, unless they are already set up globally:

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Automatic Email Notices of Failed Logins

Thursday, March 3rd, 2011

To further improve account security, LuxSci has added an automated alert system to notify users of failed logins to their accounts.  These include:

  • Failed logins to WeMail, POP, IMAP, SMTP, and FTP
  • Failed message sending over SMTP due to limits exceeded or other issues.

The alerts are sent out within 5 minutes of the failure event.  Successive alert digests are sent out no more frequently than once/hour and are quickly rate limited to once/day for situations where the failures keep coming (we don’t want to flood people’s mail boxes with alerts, but we also want to be timely).

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SecureLine Users Can Toggle Between TLS and Escrow Encryption When Sending Messages

Tuesday, March 1st, 2011

LuxSci’s SecureLine end-to-end email security system enables allows customers to enable use of TLS for email delivery, without any further encryption, when TLS is supported by the recipient email servers and the customers’ needs only include transport encryption (i.e. for HIPAA).  This provides security with maximum usability, when available.

However, TLS is not as secure as SecureLine Escrow for email communications.  For cases where enhanced security is desired, even to a recipient whose email servers support TLS, LuxSci’s WebMail email composer now permits users to override the use of “TLS Only” so that “SecureLine Escrow” can be used instead — on a message-by-message basis.  I.e., users can now use Escrow “on demand” to provide enhanced security over TLS.

Additionally, users have a new preference (under “Email Composition > SecureLine” preferences), where they can alter the behavior of WebMail so that “TLS Only” delivery is NOT used for them unless requested — Escrow can be used by default if desired.

These new security settings only apply to SecureLine customers who have “TLS” enabled as a viable secure email delivery method in their account.

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