Certainly! Our web hosting packages are designed so that you can host an arbitrary number of different domains and web sites through the same account: sharing the same disk and bandwidth quotas, all administrable through the same login(s). This really cuts down on your overall cost. Think maximum flexibility and ease.

Yes. For anti-Spam reasons, we track the number of email messages sent by your web site scripts. You can view a daily summary or detailed auditing reports of email messages sent from your web site scripts. Each web site is limited to sending a certain maximum number of email messages per day (the default maximum is 500 messages). If your site exceeds this maximum, it will be blocked from sending additional messages for 24 hours. Additionally, you and our support department will be notified of this breach. Our support department and you will also be notified when you site gets “close” to its sending limit; the default warning threshold is 250 messages in one day.

The LuxSci support staff can adjust your sending limits as needed on a per-web site basis. However, you must indicate for what purpose the messages are being used, and your usage will be monitored. Use of web sites for sending Spam, bulk email, or unsolicited commercial email is strictly prohibited and grounds for account termination; this monitoring process is a proactive way to detect and catch accidental or malicious excessive outbound email activity.

Yes! We provide complementary statistics reports that are available through our member’s portal. These reports are updated daily and include:

• Basic access statistics – hits, bytes, visits, and page views aggregated monthly, daily and hourly, as well as by file and visitor’s domain.
• Referrers – Which web sites were people visiting right before they accessed your site? This information is broken down by URL and is aggregated over the entire history of your web site.
• Keywords – What keywords are people using in the various search engines that result in them finding your web page?
• Agents – What versions of which web browsers or what operating systems are your viewers using?

These are all computed via webalizer. We recommend using Google Analytics for more detailed (and free) statistics.

Definitely! If your web site needs secure pages, we provide SSL hosting as well (provided that you purchase a secure site certificate and ip address — we can assist you in that process).

We can purchase your SSL certificate for you from our partner Thawte.com, or provide a CSR (certificate signing request) that you can use to purchase your certificate elsewhere.

No. LuxSci does not provide SSH or shell access of any kind to its servers for security reasons.

Note: this limit is not relevant to email-only hosting clients.

Your bandwidth limit represents how much data you expect people to download or upload from/to your site per month via HTTP or FTP. If you have a lot of visitors, a lot of multimedia, or a lot of web sites, you may need more bandwidth. For most personal and business web sites, the default of 200 GB/month will probably be fine.

You can choose your bandwidth limit based on the needs of your account; you don’t have to pay for bandwidth that you don’t need. Additional bandwidth currently costs $1.50/month for additional Gigabyte (GB). You can increase your bandwidth limit at any time through the LuxSci member’s web site.

Your bandwidth limit is not a hard limit as to how much information may be downloaded from your account. The actual bandwidth that you use will be computed for the month and you will be charged based on the total number of megabytes downloaded and uploaded via HTTP and FTP. You will be charged an overage fee of $2.25 for each GB that you exceed your bandwidth limit each month. The status of your bandwidth usage is given online in the member services area.