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Posts Tagged ‘escrow’

SecureLine Users Can Toggle Between TLS and Escrow Encryption When Sending Messages

Tuesday, March 1st, 2011

LuxSci’s SecureLine end-to-end email security system enables allows customers to enable use of TLS for email delivery, without any further encryption, when TLS is supported by the recipient email servers and the customers’ needs only include transport encryption (i.e. for HIPAA).  This provides security with maximum usability, when available.

However, TLS is not as secure as SecureLine Escrow for email communications.  For cases where enhanced security is desired, even to a recipient whose email servers support TLS, LuxSci’s WebMail email composer now permits users to override the use of “TLS Only” so that “SecureLine Escrow” can be used instead — on a message-by-message basis.  I.e., users can now use Escrow “on demand” to provide enhanced security over TLS.

Additionally, users have a new preference (under “Email Composition > SecureLine” preferences), where they can alter the behavior of WebMail so that “TLS Only” delivery is NOT used for them unless requested — Escrow can be used by default if desired.

These new security settings only apply to SecureLine customers who have “TLS” enabled as a viable secure email delivery method in their account.

Video: How SecureLine Escrow and SecureSend Look to an End User

Tuesday, June 29th, 2010

This latest tutorial video shows what SecureLine Escrow looks like to a recipient of an encrypted email message. It also demonstrates how SecureSend can be used by anyone with an email address to send a LuxSci SecureLine user a secure email message at anytime and for free.

Watch Video: SecureLine Escrow and SecureSend from an End User’s Perspective


SecureLine Escrow Activity: Global Report of All Messages Sent

Monday, May 17th, 2010

LuxSci has just added a new feature for accounts using SecureLine end-to-end email encryption.  The “SecureLine Escrow Audit Report” provides a downloadable list of all secure messages sent via SecureLine Escrow by all users in the account and includes:

  • Sender
  • Recipient
  • Subject
  • Message Size
  • Date and Time Sent
  • Date and Time the message expires from Escrow
  • Date and Time the message was last viewed by the recipient
  • IP address of the recipient when the message was last viewed

This report provides account administrators a quick way to globally audit what has been sent and to see what messages have been opened by recipients.  It is available in the administrative “Reports” area.

Custom SecureLine Escrow Notification Messages

Friday, September 4th, 2009

SecureLine Escrow is the facet of LuxSci’s SecureLine service that allows users to send encrypted email messages to anyone with an email address.  With Escrow, the message is encrypted and stored in a secure database.  A notification message is sent to the recipient that informs them of a message waiting, along with the subject of the message and sender. The notification also provides a link to use to retrieve the secure message.

See “Send a Secure Email to Anyone” for more about how Escrow works.

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Can You Make Your Email More Secure?

Wednesday, August 26th, 2009

LuxSci offers many options for email security. Whether it is PGP, S/MIME, LuxSci’s SecureLine end-to-end email encryption, or forced secure logins over SSL, LuxSci can guide you in making the best choices for secure and safe email.

End-to-end email encryption is one way to ensure that your email can only be read by the intended recipients. SSL and TLS connections are secure, but only to a point. While you can ensure that your users connect securely to LuxSci’s servers, who is to say that your recipient’s connection is secure? With LuxSci SecureLine, even if the recipient’s connection isn’t secure, you can be assured that your message is sent securely and can only be read by whom you intended.

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SecureLine Escrow Message Pickup Simplified

Friday, June 19th, 2009

To address the request of many clients, LuxSci has simplified the process of picking up SecureLine Escrow encrypted email messages.  This change makes message pickup faster and easier and improves the usability of the SecureLine service overall.

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Reliable Read Receipts with SecureLine Escrow

Tuesday, April 14th, 2009

Read receipt requests are generally an extremely unreliable way to find out if your recipient has read an email messages that you have sent to him/her.

Why? Because

  • Some email programs do not support read receipts, and thus messages viewed with these would never send you a notice that the message was read.
  • Programs that do support read receipts allow the user to respond to them “always”, “never”, or “ask each time” … with “asking each time” being the default.  As a result, users often will decline your request for a receipt that you have read the message.

However, when messages are sent via LuxSci’s SecureLine Escrow encryption service, read receipts are guaranteed to work.

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SecureLine Sending Enhancements

Thursday, April 9th, 2009

LuxSci has improved the look and feel of the SecureLine Escrow and SecureSend portals.  In the process, the maximum message size that can be sent from these portals has been raised from 20 Megabytes to 50 Megabytes (raw size) and the maximum number of attachments on one of these secure messages has been raised from 3 to 20 files.

The SecureSend portal allows anyone with an email address to send secure email messages to any LuxSci SecureLine user for free.  The SecureLine Escrow portal is where recipients who do not have PGP or S/MIME capability go to pick up secure email messages sent to them from LuxSci SecureLine users.

What Makes a Web Site HIPAA-Secure?

Thursday, January 29th, 2009

Doctors and medical professionals are feeling a growing pressure to get their business online (i.e. even use of electronic prescriptions is being pushed).  This includes making available protected health information to patients via a web site and collecting similar private information from patients or would-be patients. If doctors can show that they are using digital systems with their health care practices in a meaningful way by 2011, they may be eligible for some serious money (part of the proposed stimulus package — the Health Information Technology for Economic and Clinical Health Act (HITECH)).

However, where the health information of an identifiable individual is involved, the Health Insurance Portability and Accountability Act (HIPAA) is the official compliance document.  So, what do these requirements mean and how can HIPAA be followed in the context of a website?

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Send a Secure Email to Anyone

Thursday, January 8th, 2009

As a healthcare provider, business owner, or educator, you need a way to communicate with clients, patients, customers, or colleagues who assume or require privacy and confidentiality of information. This may be a legal requirement for you as well. You need to be able to send and receive information securely, quickly, and easily.

Using LuxSci’s SecureLine Escrow service, you can send emails safely to anyone, regardless of their email provider.

o Send secure emails to anyone with an email address
o Receive secure replies
o Send and receive secure attachments
o Do it all from your existing email program or WebMail

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