New Help and Support User Interfaces
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Posts Tagged ‘help’New Help and Support User InterfacesPublished: Saturday, March 15th, 2008
New Help Interface: LuxSci has re-written its help interface from the ground up to provide a much more user friendly experience. Some of the new features include: natural language searching, bookmarking, commenting on help, printable help pages, viewing a history of all pages you have recently seen, finding articles similar to other articles, searchable PDF files, improved determination of search relevance, and an improved organization of the help documents into various "books" with hierarchical tables of contents.
Read the rest of this post » The Member’s Help and DocumentationPublished: Saturday, June 16th, 2007
LuxSci has made some significant changes in re-organizing its help in order to enable users to find sought-after documentation more easily. These changes include:
Read the rest of this post » WebMail Interface ChangesPublished: Saturday, March 4th, 2006
Many usability and functionality enhancements have been made to the LuxSci user interface. These include:
Read the rest of this post » General Usability UpdatesPublished: Friday, March 25th, 2005
LuxSci has released a major update to its members’ web site. This update includes significant enhancements to improve the look, feel, and usability of LuxSci for both end users and administrators. It also includes a few feature enhancements. These are all described below.In general, the LuxSci user interface has been changed so that it is “cleaner” and “lighter.” Icons have been added to make it clearer. Also, we have re-organized some web pages and menu options into a more logical arrangement, and added additional, consistent navigation to all pages. Some of the pervasive changes include: Help: We have replaced all “?” icons indicating “help” with the “Need Help? Click Here.” links that are clearly visible next to all headings that have associated online help. Go Icons: We have replaced all “arrow icons” that used to mean “Go” or “Select” with actual buttons that say “Go >” or “Select”, in the interest of usability. Return to: For web pages where it makes sense, we include a “Return to” link at the top right and bottom right of the page. This link is now in a consistent location and allows you to easily return to the previous page or the “next page up” in the site. See also: For many pages where it makes sense, we include one or more links to related web pages on LuxSci in the “See Also” section on the upper right of the page. This allows faster navigation between related web pages and it also allows the easy discovery of related web pages by new users. |