Many major Internet Service Providers (e.g. AOL, Hotmail, MSN, Comcast, etc.) have FBLs “feedback loops” for reporting SPAM complaints by their users.  I.e. if a user “marks a message as Spam”, information about that message and the fact that it was considered “Spam” by the recipient can be sent back to the originating email server, for example LuxSci.

LuxSci has participated in feedback loops for a long time .  Now we have greatly extended our participation by:

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Email message recipients can look at the source or headers of a received message and determine such things as:

• What servers sent it
• What programs were used to send it
• What companies were involved in the sending

Often our High Volume Bulk Mailing customers do not want recipients to know that they are using LuxSci or High Volume — they would prefer that the sending be “branded” so that it looks like messages are coming from their own service and servers.

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LuxSci has greatly revised its High Volume and Premium High Volume bulk mailing services based on customer feedback and people’s wish lists. We have made the pricing simple and straight forward and the service very flexible.

Basic High Volume Bulk Email

This service is for sending outbound email via SMTP. You can use it for corporate email, sending newlestters, smart hosting, and legitimate bulk mailing. The price is determined only by how many recipients you need to send to each month.  Prices range from $10/mo for 15,000 recipients/month to $240/mo for 200,000 recipients/month.  For larger quantities of recipients, we have dedicated servers starting at $250/month (with no setup fee).

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The deliverability of email messages sent from public cloud servers is a real problem. Public cloud servers are generally on black lists and grey lists and there is not much that can be done to prevent that …. it’s the nature of the public cloud.

If you need to send outbound email from a public cloud server, you can sidestep blacklisting  and improve deliverability by using an outbound email service and smarthosting your messages though “clean” non-cloud servers.  In short:

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If you would like to see how our High Volume Outbound Email service works once you have an account; i.e., how the services is configured and what steps are needed to get started, this video tutorial is for you!

Watch Video: Getting Started with High Volume Email

To learn more about the High Volume Outbound Email Service, you may also be interested in the Service Overview Video.

Our High Volume Outbound Email overview video features our bulk email service,  explains how it works, and which package is best for you.

Watch Video: About High Volume Outbound Email

LuxSci’s High Volume Outbound Email Sending Service, released earlier this year, has been a notable success.  Our service permits the sending of legitimate bulk email messages and also provides reliable “smarthost” services.  However, the offering is restricted to SMTP services and does not include the many outbound email processing tools present in LuxSci’s Premium Email service.  I.e. see  LuxSci Outbound Email: 5 Sending Options Compared!

Since High Volume Mail was offered, we have had many requests to send HIPAA-compliant bulk outbound email, i.e. newsletters and notices that contain protected health information (PHI) .  In such cases, SecureLine should be used to encrypt the outbound email in a way that can be opened by any recipient, but which is still secure.  Unfortunately, integration with SecureLine is not a feature of our Basic High Volume service.

LuxSci has responded by releasing Premium High Volume Outbound Email Service.  This is essentially Premium Email hosting with:

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Users of LuxSci’s High Volume Outbound Email Service send thousands of messages to opt-in distribution lists of clients and subscribers.   However, as with any bulk mailing, there are always permanent failure bounces due to addresses that are no longer valid or other issues.  Usually, managing these bounces is somewhat of a challenge; however, prompt removal of invalid email messages is one requirement of good netiquette when sending bulk mailings.

LuxSci offers a free tool to assist you in managing your email bounces:

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We have seen a steadily growing demand from existing and potential clients to send legitimate bulk mailings to their clients and subscribers.  LuxSci’s policy has always been to deny such requests and pass them along to a strategic partner, or to allow them on a case by case basis at a premium cost after carefully reviewing the intent.  Why? So that the outbound email servers used by our premium customers do not get on blacklists.  You don’t want to mix mass mailing with normal business correspondence!

To meet this demand, LuxSci now offers the High Volume Outbound Email Service.

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