LuxSci Private Label Branding enables you to customize the look and feel of the LuxSci web-based user interface to match that of your organization. This video gives examples of the capabilities of Private Labeling and discusses how it can be configured.

Watch Video: Private Labeling Overview

LuxSci’s SecureForm service enables you to quickly make your web site or PDF forms secure and HIPAA compliant. Receive the form data, including uploaded files, via secure email or download the data securely from LuxSci’s web interface.  It also supports insecure form posts and delivery, making the usual form-to-email process easy to setup and protected from form Spam.

Typically, when using SecureForm, your web or PDF form will post to a secure web site address (URL) that is provided by LuxSci in the LuxSci.com domain name.  I.e. something like “https://secureform.luxsci.com/perl/post/xxxxxxx”.  Once the form data is processed, the end user is redirected to a success or failure web page on your site (for web forms), or is shown a success or failure PDF that you provide (for PDF forms).  I.e. under most conditions, the end user will never see the domain name to which the form is posted.

For customers who wish to use their own web site URL for the secure form posts, perhaps something like “https://forms.yourdomain.com/perl/post/xxxxxxx”, LuxSci now has a solution that does not require getting a dedicated server!

Read the rest of this post »

LuxSci customers with our Private Labeling service can customize the look and feel of the web-based user interface.  The tools provided for creating custom skins for the web-based interface include a “Look and Feel” wizard which allows picking one of many pre-configured, good looking color schemes to generate a skin branded with your organization name, colors, and optional logo.

The Look and Feel wizard has been updated to provide better looking default skins which now also include default logos for use when you do not yet have your own logo.

Any customer with an existing Private Labeled Theme can update their theme to the new look by simply using the Look and Feel wizard to reset their theme settings.

SecureLine Escrow is the facet of LuxSci’s SecureLine service that allows users to send encrypted email messages to anyone with an email address.  With Escrow, the message is encrypted and stored in a secure database.  A notification message is sent to the recipient that informs them of a message waiting, along with the subject of the message and sender. The notification also provides a link to use to retrieve the secure message.

See “Send a Secure Email to Anyone” for more about how Escrow works.

Read the rest of this post »

LuxSci has offered “Private Labeling” for many years.  This feature allows customers to customize the look and feel of the WebMail and SecureLine interfaces to match the branding of their web site or organization’s colors.

Private Labeling tools now include:

• 11 new color schemes that can be selected to quickly configure WebMail to match your organization’s general color scheme.
• A new Private Labeled Theme Creation Wizard that allows you to select a color scheme plus upload your logo.  The Wizard will then create a professional looking standard theme.  Our wizard makes it easy and fast to create a theme that matches your organization’s branding — no HTML or programming skill is needed.
• A “Look and Feel Wizard” that allows anyone with an existing Private Labeled theme to similarly select a color scheme and upload a logo to re-design their theme using one of the new styles.
• Better organized theme management to further simplify theme access and configuration.

You thought email was a simple concept, but you are at once confronted with a plethora of acronyms and jargon like POP, IMAP, WebMail, Aliases, Forwards, SMTP, IMAP, POP, Quota, SPAM, TLS, SSL, Archival, and more! This article describes the ins and outs of email, explains these terms, and helps you figure out what services and features you need from your personal or business email service provider.

Read the rest of this post »

LuxSci now allows users to login to its WebMail, Affiliate, and SecureSend portals using an OpenID. This feature can make logins faster, simpler, and even more secure by:

Read the rest of this post »

LuxSci has released several minor changes to calendars, address books, and WebMail.  These include:

Read the rest of this post »

LuxSci has added a new optional feature to its Private Labeled WebMail that allows account administrators to perform level-1 support for all their clients and escalate issues to LuxSci support only if/when necessary.Support tickets created by non-administrative users of Private Labeled accounts enabled for this would only be emailed to the account administrators and not to LuxSci staff. LuxSci staff would not generally see and would not respond to these tickets at all — it would be up to your support staff to do so. If, however, your account administrator needs assistance with an issue, that account administrator can always create a normal LuxSci support ticket asking for help, referencing any existing tickets relevant to the issue.