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Posts Tagged ‘private labeling’

Understanding Email Services: What are they and what do you need?

Saturday, March 14th, 2009

You thought email was a simple concept, but you are at once confronted with a plethora of acronyms and jargon like POP, IMAP, WebMail, Aliases, Forwards, SMTP, IMAP, POP, Quota, SPAM, TLS, SSL, Archival, and more! This article describes the ins and outs of email, explains these terms, and helps you figure out what services and features you need from your personal or business email service provider.

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OpenID: New Login Option for LuxSci WebMail

Tuesday, December 23rd, 2008

openid-largeLuxSci now allows users to login to its WebMail, Affiliate, and SecureSend portals using an OpenID. This feature can make logins faster, simpler, and even more secure by:

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Calendar, Address Book, and WebMail Updates

Tuesday, November 11th, 2008

LuxSci has released several minor changes to calendars, address books, and WebMail.  These include:


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Private Labeling Updates: Private Support Tickets

Thursday, June 30th, 2005

LuxSci has added a new optional feature to its Private Labeled WebMail that allows account administrators to perform level-1 support for all their clients and escalate issues to LuxSci support only if/when necessary.Support tickets created by non-administrative users of Private Labeled accounts enabled for this would only be emailed to the account administrators and not to LuxSci staff. LuxSci staff would not generally see and would not respond to these tickets at all — it would be up to your support staff to do so. If, however, your account administrator needs assistance with an issue, that account administrator can always create a normal LuxSci support ticket asking for help, referencing any existing tickets relevant to the issue.

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