Case in point — you have an important web-based form and a visitor has spent 30 minutes filling it out.  The visitor presses the “submit form” button and the form post fails (because the visitor has lost Internet connectivity or for any number of other reasons).  The visitor gets some error screen, gets very annoyed, and quits.  Form post lost, data lost, customer feedback, potential sale … lost.

This situation can be prevented and these important form posts saved by using some JavaScript (AJAX) techniques in your web form page.

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Many times when a customer fills out a form on your website, they want a copy for their own records. Providing this copy of the submitted data often takes manual effort on your behalf to search your inbox, WebAides Documents, or database, extract the appropriate file, and email the file as an attachment back to the individual who filled it out.

Of course, this presumes that the submittee entered their email address accurately, and that you send the form back to their correct address. When sending a copy via this method, sensitive information such as medical data that needs to be HIPAA compliant could possibly be sent to the wrong person or insecurely, resulting in a possible breach and violation!

Now, with LuxSci SecureForm it is easy to provide the person submitting the form a copy securely, automatically and immediately after they submit your form.

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For legal reasons, LuxSci’s HIPAA customers are required to physically sign a “Business Associate Agreement” and return it to us.  While this is a simple and commonplace request, it creates a lot of busy work on the part of the customer and LuxSci!

The customer has to

• Download the file
• Print out the 14 pages
• Sign the agreement
• Fax back all pages, or scan it and return electronically

Then, LuxSci has to

• Locate the document
• Sort out faxes that are in the wrong order, upside down, blank, or missing pages
• Figure out who sent the document
• Verify that pages are not missing or changed
• Counter-sign the document and attach them to the customer account
• Contact customers who have not sent in their documents properly or at all which is crucial to the HIPAA certification process

Multiplied by lots of customers, this creates a lot of unproductive busy work for everyone — and this time costs money.

LuxSci has found that it can use its own SecureForm and Ink Signatures technologies to make submission of signed contracts a snap for customers, as well as to eliminate most of the busy work LuxSci itself has to do to manage the process.

In this post, we describe how both technologies work.

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Ink Signatures enable you to capture the hand written signatures of your web form users and to save these with their form submissions.

• Easy: Users can employ a mouse or stylus on desktop or laptop computers; a stylus or their finger on a mobile device
• Compatible: Works with all major web browsers as well as iPhone, iPad, and Android-powered mobile devices.

If you would like customers to actually sign their name to your web form, rather than merely checking a “checkbox”, now you can — and it is easy with the LuxSci SecureForm service.

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LuxSci SecureForm service uniquely enables web sites and PDF forms to post their data and files to a secure URL and have that data automatically securely emailed to one or more recipients, uploaded to an S/FTP site, archived in an online collaborative WebAides file storage space, and/or saved to a MySQL database.  With a few clicks and minimal changes to existing forms, customers can have sophisticated and secure forwarding, processing, and storage of their form posts, including re-filling the posted data into template PDF, html, xml, and other files.

Upload Web and PDF form post data to an FTP/SFTP site

Customers have frequently requested the ability to have their form post data automatically uploaded to an FTP or SFTP (FTP over SSH) server of their choosing.   Now, with LuxSci SecureForm, this is quick and easy to do!

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LuxSci SecureForm service uniquely enables web sites and PDF forms to post their data and files to a secure URL and have that data automatically securely emailed to one or more recipients, uploaded to an S/FTP site, archived in an online collaborative WebAides file storage space, and/or saved to a MySQL database.  With a few clicks and minimal changes to existing forms, customers can have sophisticated and secure forwarding, processing, and storage of their form posts, including re-filling the posted data into template PDF, html, xml, and other files.

Collaborative Access to Encrypted Archived Form Data

When using SecureForm to store copies of uploaded form data to an online Documents WebAide, you can choose to have that data automatically encrypted so that only the “recipient” of the encryption (i.e. one of your users) can ever open it.  Not even LuxSci’s technical support staff would be able to access this data unless you specifically allowed it.  

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LuxSci SecureForm service uniquely enables web sites and PDF forms to post their data and files to a secure URL and have that data automatically securely emailed to one or more recipients, uploaded to an S/FTP site, archived in an online collaborative WebAides file storage space, and/or saved to a MySQL database.  With a few clicks and minimal changes to existing forms, customers can have sophisticated and secure forwarding, processing, and storage of their form posts, including re-filling the posted data into template PDF, html, xml, and other files.

Dynamic Form Data Template File Names

When using a PDF or other template file with Premium SecureForm, the uploaded data is re-filled back into the template and the resulting file is stored or transmitted to you.  Use of template files enables you to receive the form data in a format or layout that matches your business process.

With “Dynamic Template File Names”, you can now have the name of the template file that results from each form post be created to contain data from the post itself and/or to contain date and time information.  In addition to being able to substitute general date and time information (such as the year, month, day, hour, minute, and second of the post in your preferred timezone, and a general timestamp in GMT), you can substitute the contents of any submitted form field.

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Many web site forms and comment forms are plagued by “web form spam”.   Automated programs crawl the Internet looking for web forms.  When found, they start submitting spam advertisements through the forms in the hopes that some of the recipients of these form submissions will see the ads and act on them.  Almost nobody does … but the spam still comes and gets worse and worse over time.

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We recently had an interesting use case posed to us by an existing customer.  They are a chain of restaurants and they need:

1. The managers of these restaurants to fill out an online form nightly

2. The form data to be transmitted securely and saved

3. To be able to securely download a spreadsheet of all of the submitted form data in the morning.

They wanted to know if there was any existing solution for this scenario … and how complicated it might be to set up.  

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LuxSci SecureForm is an easy way to add or enhance security and/or functionality to web and PDF forms you to use to collect important information. This service has been expanded to now store your submitted form data directly to a MySQL database hosted at LuxSci!

SecureForm storage in MySQL is compatible with LuxSci HIPAA-compliant account services.

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