Generally, when you send an email message and it fails to be delivered, you get a “bounce back” to inform you of this.  This delivery failure notification system is inherent in the way email works and does a good job, in general.  However, it has some serious limitations:

• The failure notice is spam filtered or otherwise lost, you will never know the message wasn’t delivered.
• Email spoofing is prevalent and that can cause you to receive all kinds of “backscatter” failure notices about messages that you never sent.  As a result, you may be blocking or deleting failure messages or may merely not notice a real failure notice amidst the back scatter garbage.
• The failure messages are long and in varied formats.  It may be difficult for the average person to determine the actual reason for the failure.
• If you have many failure messages (e.g. because you are sending out a newsletter) it is hard to convert a bunch of failure messages into a list of failed recipients together with the reasons for the failures.
• It is not simple for a manager to get reports of send failures by his/her staff … which may be very important so that business opportunities are not lost.

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LuxSci already has several features that help you save your work when composing new email messages:

• Commands to save the message as a “Draft”
• If you try to leave the composition screen without sending or saving the message, WebMail asks you to confirm.

However, there are still situations where you could lose important work:

• Being auto-logged out due to stepping away from your computer for too long
• Confirming by mistake that you want to stop composing the message
• Web browser crashes, computer crashes, power failures, etc.

LuxSci’s new “Auto-Save” feature protects you from all of these situations by automatically and seamlessly saving your work as you are typing.

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LuxSci has finished updating its Web Interface, giving it a much more modern look via use of some technologies present in most modern web browsers, like Google Chrome, FireFox 3.6+, Safari, Opera 10, and Internet Explorer 9.

The web interface:

• Now is now fully compatible with Internet Explorer 9 and Google Chrome for Mac
• Is fastest in Google Chrome, out of all available web browsers
• Looks best in: Google Chrome, FireFox 3.6+, or Safari 5
• Still looks pretty good in Opera 10 and Internet Explorer 9
• Looks fine in other supported browsers (the interface is backwards compatible with older technologies) like Internet Explorer 6-8, Opera 9, FireFox 2+, and older supported versions of Safari.

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LuxSci WebMail supports the export of address book entries as vCard files and of calendar entries as iCal files.  Now, WebMail further integrates your email with your address book and calendars.

If you receive an email message with a vCard file or an iCal file (or even an Outlook/Exchange meeting notice) as an attachment:

• That attachment will be parsed and displayed nicely inline in WebMail
• You will be able to send vCard attachments to your WebAide Address Book to add as new contacts
• You will be able to send iCal attachments to your Calendars as new events

Additionally, from within your address book or calendar you can select entrie(s) and click on “Send as vCard” or “Send as iCal” to compose a new email message with those entries attached.

LuxSci WebMail and WebAides makes it easy to send and receive calendar and address book entries between LuxSci users and other users whose email programs support these standard event and contact attachment file formats.

LuxSci Private Label Branding enables you to customize the look and feel of the LuxSci web-based user interface to match that of your organization. This video gives examples of the capabilities of Private Labeling and discusses how it can be configured.

Watch Video: Private Labeling Overview

LuxSci’s WebAides Documents have been enhanced for quick and easy sending of one or more saved files via email.

In a Documents WebAide that you are using for file storage:

1. Select one or more documents (files) with your mouse.
2. Start a new outbound email message with these files attached by either:
   • Selecting “Entries > Email Files” from the menu, or
   • Pressing “Control-Z”, or
   • Clicking on the “Email Files” toolbar command, if you have added that option
3. The WebMail email composer is now open in a new window with these files already attached and ready to go!

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• Have email folders with thousands or hundreds of thousands of messages?
• Want to get rid of a lot of those messages?
• Want to do it by date range?

It was always doable — by searching and deleting messages page by page.  Now it is very quick and easy!

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LuxSci has updated its web-based email composition tool in two significant ways:

1. Never get auto-logged out of WebMail again because it is taking a long time for you to compose an email message.
2. Composition of SecureLine-encrypted email messages is now simpler and more user friendly.

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Tagging of email messages and WebAide entries (i.e. contacts, calendar appointments, files, etc) with color-coded keyword and key phrase tags has been a feature of LuxSci for a long time.

However, the latest enhancements of LuxSci’s web interface make it even faster and more natural to tag and untag messages and entries:

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LuxSci has just introduced a new featured called “Deferred Email Messages”.  With deferred messages, you can select message(s), in any email folder, have them removed from that folder and automatically returned to the folder at a later date and time.

If, like me, you use your INBOX as a “to do list”, this is a big help.  You no longer have to keep old messages hanging around for a long time until you “deal with them”.  Now, you can defer them, specifying exactly when you would like to see them again.  They are moved away and automatically returned at that time.  This keeps your INBOX (and other active folders manageable).

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