Comments on: Where’s the Email? The Case of Missing or Disappearing Messages http://luxsci.com/blog/wheres-the-email-the-case-of-missing-or-disappearing-messages.html News, solutions and insider insight from LuxSci: provider of Secure Email and Web Security Fri, 15 Mar 2013 23:06:51 +0000 hourly 1 http://wordpress.org/?v=109 By: Why Email is Not Instantaneous — and Not Supposed to Be. | LuxSci FYI http://luxsci.com/blog/wheres-the-email-the-case-of-missing-or-disappearing-messages.html/comment-page-1#comment-1267 Why Email is Not Instantaneous — and Not Supposed to Be. | LuxSci FYI Wed, 04 May 2011 02:05:48 +0000 http://luxsci.com/blog/?p=1364#comment-1267 [...] the messages never show up at all … that is a different situation altogether.  See “Where’s the Email? The Case of the Missing or Disappearing Email“ for ideas on diagnosis and understanding of [...] [...] the messages never show up at all … that is a different situation altogether.  See “Where’s the Email? The Case of the Missing or Disappearing Email“ for ideas on diagnosis and understanding of [...]

]]> By: Erik Kangas http://luxsci.com/blog/wheres-the-email-the-case-of-missing-or-disappearing-messages.html/comment-page-1#comment-680 Erik Kangas Sun, 21 Feb 2010 17:07:36 +0000 http://luxsci.com/blog/?p=1364#comment-680 If you no longer have the message and your server logs have expired, then you have no way to prove things one way of the other. The best you could do is contact the IT staff at the university and see if they still have their logs. They might be able to see if your message ever arrived and what happened to it. You would need to provide them as much information as possible -- exact date/time sent, subject, to, from, etc. If you have a copy in your "sent" email folder, give that to them as well. If you no longer have the message and your server logs have expired, then you have no way to prove things one way of the other.

The best you could do is contact the IT staff at the university and see if they still have their logs. They might be able to see if your message ever arrived and what happened to it. You would need to provide them as much information as possible — exact date/time sent, subject, to, from, etc. If you have a copy in your “sent” email folder, give that to them as well.

]]> By: Sam W http://luxsci.com/blog/wheres-the-email-the-case-of-missing-or-disappearing-messages.html/comment-page-1#comment-679 Sam W Sun, 21 Feb 2010 05:52:52 +0000 http://luxsci.com/blog/?p=1364#comment-679 A few months ago, I sent an important Email to my university counsellor and the Email never received. Now my counsellor claims that I never sent the Email because the E-mail was not in the her account server database. Can anyone tell me if her evidence is sufficient to prove her claim? After I read this article, I am sure the Email was discarded from my server and my server does not have the logs for the old Emails. A few months ago, I sent an important Email to my university counsellor and the Email never received. Now my counsellor claims that I never sent the Email because the E-mail was not in the her account server database. Can anyone tell me if her evidence is sufficient to prove her claim? After I read this article, I am sure the Email was discarded from my server and my server does not have the logs for the old Emails.

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