Account Administration

Account Administration Overview

Administrative Control Panel

LuxSci provides an intuitive and centralized administrative control panel allowing you to manage your users, domains, websites, databases, billing, upgrades, private labeling, advanced administrative features, and more.

The control panel is accessible to administrators using the same login and portal that they would use for regular WebMail, help, and support access. The user interface is unified and moderated by tight access controls.

LuxSci's access control settings allow you to grant management of specific domain(s) and their users to specific users. This allows you to (a) delegate administration, (b) control who can administer what parts of your account if you have multiple domains, and (c) preserve the private labeling of your interface with respect to management by sub-administrators.

Some of the many controls that you have as an account administrator include:

Setup Wizards: make the addition and configuration of domains, users, web sites, private labeled themes, and databases very easy.
Login Control: Control the minimum strength of your users' passwords, the maximum length of their WebMail sessions, and even force them to login securely to WebMail and Email services.
User Management: View and edit all aspects of your users' settings: reset passwords, view reports, configure their email settings, configure their preferences, configure their contact information, and more.
Custom Contact Fields: Add custom fields to your users' contact information for tracking internal details.
User Auto-Delete/Auto-Disable: You can optionally have selected users automatically deleted or disabled if the users do not login (to POP, IMAP, SMTP, or WebMail) during a specified period of time that you can configure.
Email Tags: Create sets of email tags on a global and/or per-domain basis.
Email Capturing: Send copies of all inbound and/or outbound email for users in any domain in your account to specified auditor or archival email addresses of your choice. Users can be exempted from this process.
Email Monitoring: Monitor the content of all outbound email for specific content (using text or regular expressions). Matching messages can be denied, sent to an auditor, or automatically encrypted using SecureLine.
Taglines and Disclaimers: Add custom taglines or disclaimers to all outbound email messages for a domain.
Restrict Message Recipients: Optionally restrict to whom your users can send email messages to a custom list of email addresses and/or domain names to allow and/or deny.
Restrict Message Senders: Optionally restrict from whom your users can receive email messages to a custom list of email addresses and/or domain names to allow and/or deny.
Limit Message Size: If you need to, you can restrict the maximum size of inbound and outbound messages to a custom amount smaller than our default limit of 100MB.
Aliases: Configure individual address and catch-all email aliases for any of your domains. Forward email, bounce email with custom messages, or delete email to these addresses.
User Disk Space Limits: Impose optional per-user hard disk space limits to control user disk usage.
Domain Disk Space Limits: Impose optional per-domain hard disk space limits to control the disk usage of all users in a domain.

Encouraged Collaboration

As an account administrator, you have additional tools at hand to help promote collaboration among your users. You can subscribe users by default to shared folders with read-only or read-write access. These are especially helpful for sales, support, or other departments. As an administrator you can also define domain-wide or account-wide tags for messages. These allow easy organization for everyone's mailbox.

Administrators will find that WebAides also provide them with the tools to encourage collaboration within their accounts. Through shared calendars, address books, and tasks, you can keep your users on the same page.

Unlimited Users / Domains / Web Sites

LuxSci's accounts and administrative interface are constructed to support the management of any number of users, domains, and web sites in a single account. Resellers find this very useful, as they can have one account with all of their clients in it and thus save money and simplify management.

Of course, accounts with large amounts of domains, users, disk space, etc., will want to consider our dedicated server or POD options.

Bulk Operations

You can perform bulk operations as an account administrator. Some of these include:

Bulk user creation from web forms or CSV files
Bulk user creation of email aliases from web forms or CSV files
Bulk deletion of users
Bulk deletion of email aliases.

Other types of bulk operations can be performed using our API (application program interface).

Global Account Administration

If you are an administrator in charge of more than one LuxSci account, you can use our Global Administration feature to administer all your accounts from one login rather then having to log into each account separately.

Application Programming Interface (API)

What is LuxSci's API?

LuxSci's application programming interface allows you, the account administrator, to write programs or scripts, residing anywhere on the Internet, which can perform account administration tasks such as updating, creating, and querying users. The API can be accessed securely using Web Services (SOAP).

There are two types of API: An "Account API" for performing administrative tasks, and a "User API" for accessing user-level data. The Account API is available to any account for no additional charge -- simply ask our support staff to enable your account for access if you are interested. The User API is accessible to users with Enterprise WebAide licenses.

Web Services: LuxSci's web services API uses SOAP, a widely used web service protocol that employs XML. The use of SOAP makes it easy to send and receive complex data types, while maintaining flexibility. Many programming languages have excellent SOAP toolkits that allow for easy integration of web services into existing frameworks. Some of the more popular toolkits are SOAP::Lite for Perl, NuSOAP and Pear::SOAP for PHP, Axis for Java, and .NET web services for VB.net. LuxSci supports both "RPC" and "Document Literal" web services encodings -- so you can use the mechanism that works most seamlessly with your platform.

CGI Account API: LuxSci also supports access to its Account API via secure HTTPS CGI form posts.

What can I do with the Account API?

You can employ the Account API to perform the following functions:

Create new users
Update users' contact information
Enable, disable, and delete users
Change users' passwords
Change users' individual disk space limits
Copy WebMail preferences from one user to another
Add and remove services such as POP, IMAP, SMTP, and Spam/Virus Filtering from users
Set and remove various "flags" from users which determine things such as if the user should be automatically deleted or disabled if s/he doesn't login for "a long time"
Download user details including password, contact information, last login date and time, services accessible, and much more.
Create new domains in your account
Delete domains from your account
Update domain properties and catch-all email aliases.
Get a report summarizing the status of all of the domains in your account.
Create email aliases in your domains
Delete email aliases from your domains
Get a report summarizing the status of all email aliases, user email forwarding rules, and catchall aliases in your domains.

Uses for LuxSci's Account API

You can employ the API to:

Perform bulk domain, user, and/or email alias creation or deletion.
Perform bulk or automatic updates to users.
Synchronize passwords between LuxSci and your own web site or external database.
Create your own web page on your web site that will handle the signup of new users and which will use the API to automatically create these new users in your LuxSci account.
Create scripts that will automatically allow users to login to LuxSci if they have already been logged into your site [i.e. single sign on].
Retrieve reports on users, domains, and aliases for arbitrary analysis on your side.

If you have any questions about LuxSci's Account API please contact our support staff.

What can I do with the User API?

The User API currently supports only access to user address book, calendar, task, and Private Labeled Theme information. The User API is accessible to all users.

You can employ the User API to perform the following functions:

Retrieve information about all WebAide address books, calendars, or task lists accessible to a specific user
Query and retrieve address book, calendar, or tasks list entries from a specific WebAide
Delete some or all entries from a specific address book, calendar, or task list
Add or update entries in a specific address book, calendar, or task list (supports matchback to identify duplicate entries)
Retrieve user-specific Private Labeled Theme information such as:

WebMail company name and URL
Names of the POP, IMAP, SMTP, and FTP servers the user should use
Names and email addresses of the administrative and technical support contacts for WebMail

You must have the user's LuxSci username and password in order to access the User API for the user in question.

Uses for LuxSci's User API

You can employ the API to:

Import, Export, and Synchronize address book, calendar, or task data
Query address books, calendars, or task lists
Dynamically private label other programs and web sites based on the data being used to private label this particular user.

If you have any questions about LuxSci's User API please contact our support staff.

Account Administration