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Overview of Email Defense
General Features and Controls
Spam and Virus Filtering
Content and Attack Guards
Optional Features
Spam & Virus FilteringProtecting Your Network at the Perimeter
Teaming with Anti-Virus LeadersThe Email Defense package provides complementary protection to on-premise anti-virus products, and is powered by industry-leading virus-scanning engines McAfee, Authentium and Sophos. With the Email Defense triple virus filter and worm solution, you get:
Zero-Day Worm Threat ProtectionEmail Defense's Virus and Worm Scanning feature protects customers from the dangers of mass mailing worms and viruses, often hours before anti-virus services can distribute signature updates to their customers. Through sophisticated content behavior analysis, our Threat Center is able to quickly identify sudden surges of suspicious email messages, which are then intercepted before they can reach customers' email networks. This worm detection system proves valuable in instances such as the outbreak of the destructive MyDoom worm, which was blocked 23 minutes after it was detected. Meanwhile, third-party anti-virus engines took up to five hours to issue protection to their customers. Email Security - the ResultsUsing a multi-layered spam filtering approach, Email Defense can dynamically calculate the spam probability of each spam message and:
Sophisticated FilteringUnlike some competitor spam filtering solutions which use only a single spam classification technique, Email Defense leverages several of the industry's most effective spam detection techniques to separately analyze the same message, including:
Fraud Protection and Anti-Phishing FeaturesPhishing attacks use spam techniques to distribute large volumes of fraudulent, yet official-looking, emails designed to deceive consumers into disclosing sensitive information. By disguising the messages to appear from well-known banks, online retailers and credit card companies, phishers have been able to convince up to five percent of email users to give up sensitive personal information. Phishing emails, like spam, can be identified and filtered out of inbound email to stop employees from receiving them. The Email Defense Service anti-spam rules automatically protect businesses from anti-fraud and phishing scams before they can enter your network. The Email Defense Threat Center monitors the global state of email communication, 24 hours a day, seven days a week, to stay ahead of the latest spam and phishing attacks and keep your network safe from unwanted mail. Content Filtering
Keep Your Network Safe from AttacksStop SMTP Attacks Significant threats to the enterprise come in the form of Denial-of-Service (DoS) attacks, Dictionary Harvest Attacks (DHA), mail bombs, email flooding, and other attacks designed to interrupt service or collect corporate or personal email addresses. Because email utilizes the Simple Mail Transport Protocol (SMTP), an open-recipient system that allows anyone to send messages to anyone else without the recipient's permission, your email server is always at risk for these attacks. Email Defense is here to help. Shield Your NetworkOur Email Defense Service removes the threat of network probes and completely shields your network from vulnerability and attack. You can now conceal your Internet-facing mail servers and gateways, and remove the threat of anonymous connections without hassle. By pointing your Mail Exchange (MX) record to Email Defense, a real-time filtering process:
Keyword FilteringContent and Attachment Filtering is standard in the Email Defense Service and provides organizations with a layer of protection at the network perimeter. This filtering enables Email Defense to identify, quarantine and block unwanted and malicious content in body copy and in attachments before they can enter your internal network. Keeping Out the Bugs - Spam and Bug BeaconsWeb bugs, intrusive and nearly imperceptible tags embedded in HTML that give spammers the ability to monitor end-user activity and obtain their information, are a nuisance. Luckily, our Content and Attachment Filtering includes an HTML shield that blocks web bugs as well as spam beacons. Click ProtectionWhat used to be a harmless click on an embedded email link to an unknown web site is now a security risk. Today, linking to suspect Web sites can open up enterprises and their users to email attacks and other security risks that can drain valuable resources. To combat this, Email Defense can warn users before they link to suspect Web sites--further increasing corporate control and security. Email Defense also provides enterprises with insight into their users' email and Web behavior by enabling them to track URL click-throughs from email to the Web. In addition, they can monitor if users are clicking on Web sites that would have negative consequences that could expose their infrastructure to hackers and continuous attacks. How does Click Protection work? Email Defense enables administrators to build URL white lists using full URL descriptors, straight IP addresses, and entire domains--all while leveraging wildcard (*) characters to maximize coverage. Enterprises can choose to enable and disable URL click-throughs from email, or display a warning message before allowing or denying the click. Once clicked, the link is temporarily redirected to a pre-customized warning message for the user. Depending on the policy settings for that particular URL, the user will either be denied or allowed access to it. Administrators can also generate reports on any URL links that have been clicked by a user and obtain other statistics for tracking URL trends. Reports can be configured per user or for the entire domain. FileSafe and Message Continuity ServicesFail Safe Message RecoveryIn the case of a server emergency, inbound emails sometimes can get lost in the shuffle. If they can't be delivered, more often they will just get bounced; with Fail Safe Message Recovery, you can get your messages delivered with no extra effort once your server is back online. This option is ideal for customers whose email is not hosted by LuxSci. If your email is hosted by LuxSci, then LuxSci's redundant inbound email processing system provides much the same functionality as FailSafe — queuing email in the case that your LuxSci email server is not available. How does this work? Fail Safe Message Recovery ensures that your company will never lose an email in the event your business is struck by an unforeseeable outage or malfunction, or during planned maintenance by providing automatic email backup. With Fail Safe, organizations no longer risk email delays, interception, damage or loss.
Fail Safe provides easy administration through the Control Console our convenient Web-based administrative portal that is also central to management of the Email Defense Service. Through the Control Console, users can:
Your organization can be protected from email threats and the loss of email messages due to unexpected or planned outages in less than one business day with the Email Defense Service and Fail Safe Message Recovery. Message ContinuitySometimes simply storing emails during a server outage isn't sufficient. With Message Continuity, not only is your time period and amount of rolling storage extended, but you also can access and use your email through our special portal. This product is an extended version of our Fail Safe Message Recovery option. How does this work? Message Continuity is delivered through a convenient managed service that enables businesses to access and use email during server outages. Message Continuity works in a similar way to Fail Safe, but with extended features.
As always, your privacy is important to us. Because of this, administrators and support do not have access to your personal queued email. Outbound FilteringOutbound Message Filtering
Note that this service is compatible with the use of LuxSci's standard outbound SMTP and WebMail services. Your email can go to LuxSci's servers first and then be forwarded through the special outbound message filtering servers for additional attention. How does this work? Outbound Message Filtering enables businesses and service providers to proactively integrate email policy enforcement for all messages leaving corporate networks en route to valued customers or business partners.
Let Outbound Message Filtering protect your domain by:
Outbound Message Filtering gives your outbound emails the same treatment as your incoming mail gets; using industry-leading software from Sophos, McAfee, and Authentium, Outbound Message Filtering makes sure that your email traffic is secure. More FeaturesHigh Availability and Zero Latency Message DeliveryEmail Defense will not slow the speed of delivery of your email in any way. Leveraging redundant, load-balanced server architecture, Email Defense provides carrier-class availability of filtering and delivery components. Sub-second processing provides for almost no delay as messages are "proxy-streamed" to their ultimate destinations. Recipient ShieldEmail Defense also allows administrators to add recipients to a Deny list, where incoming mail sent to specific email addresses (such as the address of a former employee) is denied, accepted and bounced, or accepted and discarded. These actions can be set to vary by whether the email address is found on the Deny list or is merely invalid in your domain. Email Quarantine FeaturesEmail Defense consistently achieves industry-leading low false positive rates using "intelligent," customizable spam filtering technology. Simply blocking or allowing email according to default rules isn't an effective method for optimizing filtering. With easy and personalized conditioning, Email Defense offers superior protection against Spam and false positives. Setting Rules Around Legitimate Messages Allowing end-user control, where employees are allowed to "condition" their own quarantine, helps reduce the amount of time IT managers spend dealing with spam, and also further ensures that the correct messages are quarantined. Sophisticated End-User Conditioning If you opt for end-user management your employees will be sent a periodic Quarantine Report. Employees then review the messages identified as Spam to further define the quarantine rules by deleting, forwarding, always allowing, or always denying the messages. Quarantine Reports Protected users can get regular reports of messages that have been quarantined due to their anti-Spam, anti-Virus, or content filtering policies. Users can easily delete or release messages from the quarantine, as well as update their Allow and Deny lists, right from their email clients. Reports are also available or at any time through the Email Defense portal. Email Defense PortalEmail Defense users and account administrators will be provided with access to the Email Defense portal where they can configure their email and virus filtering policies, view detailed reports, and see their quarantined messages. Email Defense's customizable and easy-to-use Control Console is a centralized management platform that provides you with one interface for managing all corporate-wide email threats, protection and security. With the Control Console you can:
Protection for non-LuxSci AccountsSimply put, Email Defense is among the best in email filtering technology. Even if you do not have a LuxSci-hosted account, purchasing Email Defense through LuxSci is a breeze. How does this work? Even if a company other than LuxSci provides your email hosting services, you can still order Email Defense from LuxSci and use it to filter your email. Service provisioning and implementation requires no data migration or integration. You would simply point your Mail Exchange (MX) records located within their DNS infrastructure to our Email Defense servers. Recipient auto-discovery technology provides for a seamless method of managing end-user filtering data and policies with no additional integration. You can use Email Defense with no change to your existing email infrastructure or practices! PricingPricing Overview
If you are receiving a significant amount of email through a large number of email aliases, you may be required to purchase licenses for these aliases as if they were regular users. You will be notified ahead of time if this becomes necessary. Pricing DetailsPricing for Premium Email Filtering is based on the number of licenses purchased and the type of filtering in use. The following prices are all "per license per month".
(a) The "Budget" version of Premium Email Filtering is contains all of the great features of "Standard" Premium Email Filtering, except for virus and worm filtering. If you have your own virus filtering software, then you can save money by not duplicating that filtering on the server side. (b) Includes "Outbound Filtering". (c) Includes "FailSafe" service as well as Standard Premium Email Filtering (d) Includes "Message Continuity" service as well as Standard Premium Email Filtering Government, Education, and Not-For-Profit Organizations: We offer a special price of $0.75/license/month for the Standard service. There is a 300-license minimum for this offer and proof of organizational qualification is required (i.e. Incorporation Documents,Federal Tax I.D., etc.). Contact sales to apply for this special price. Bundle Pricing: Archival + FilteringThis bundle includes Premium Email Archival, Standard Premium Email Filtering, and Message Continuity services all together in one discounted package. The bundle price is a function of the archival retention period desired.
For 3-7 years of archival, you choose your retention period initially -- the price is the same for all of these retention periods. Government, Education, and Not-For-Profit Organizations: These bundles are discounted so much that there is no additional price break for these organizations. How To OrderOrdering a new LuxSci Account? Simply select a package that contains the "Email Defense" Services option when you order your account, or use the "Revise Order" tab to add it on to your package. You will only be charged for one license per user in your account. Filtering for Email Not Hosted by LuxSci? If you have an account hosted by someone other than LuxSci, simply order our Premium Email Filteirng "Standalone" package. Existing clients can have their domains provisioned for Email Defense service at any time. Simply:
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