Client Testimonials

Testimonial Category

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"As an ISP, we were looking for an email solution that offered ease of use, a feature-rich format, one that could configure to the wide array of devices that our customers use for access, as well as one that would allow us to scale in a cost-effective way.

LuxSci's "Platform" package gives us everything we need - their software on our servers, along with Customer Support and Training options - which can all be updated to grow right along with our user base.

Their willingness to work with us and "tweak" things to accommodate our needs was outstanding; we have a complicated POD - more complicated than even I first thought. There is no "platform" in the world that could have been better suited to us and our requirements. LuxSci didn't just install a standard "box" solution, but rather took the time to understand our unique requirements for a globally distributed mail system with particular security and reliability requirements and custom-built the system just as we needed.

So, if you're looking for an on-site email solution, anywhere in the world, that's literally "custom- built" to meet the needs of your users and the requirements of your IT staff, look no further."

Bob Durbin, CEO of TransAfrica Networks

"I just wanted to thank you guys for your awesome service! Great feature-set, good prices, excellent support, high service levels, you guys have it all."

Arnon Weinberg, Back2Front - The Web Site People

"I don't use WebMail often, maybe once every other month or so. I'd just like to say I really like the new WebMail look and it runs a lot faster then the old system. I have been a customer for the past 3 years and have been very pleased with your product and feel I am getting my moneys worth...time for you guys to start looking into the ISP market because the service I get from you is better then any of the ISP's I have seen to date. Kudos and thanks!"

Steve Aiello, Aiello Appraisal Service, Fresno, CA

"After using LuxSci for only a few months now, I feel I must let you know that the quality of service is truly outstanding and indeed beyond my expectations. LuxSci has all the features I need. The fully fledged and powerful email composition screen which impresses me most; I also no longer receive any spam in my INBOX, thanks to your Email Defense. Your customer service is one of the best. I am amazed to see that some of my questions have been answered in less than an hour and that the responses were fully detailed and to my satisfaction. Email runs in your veins, I must say. Though not an inexpensive email service, in my opinion, I must say that with the service I am getting, LuxSci is worth every penny I spend. I intend to keep LuxSci to serve my default email address with my own domain for the rest of my life. Salutations to Dr. Erik Kangas and LuxSci staff. LuxSci truly deserves its meaning --- you are truly the light of knowledge in the world of emails."

Muhammad Sakhawat Hussain, Translator Policeman, Abu Dhabi Capital Police Directorate

"It seems strange that anyone would rave about a 'simple' Email Provider? Seriously, what's there to do, other than pass along emails and house them on a server? Well, that's what I used to think, too...before I set up my account with LuxSci.

The tools offered by this company to handle enterprise and mail order emails are simply fantastic: custom filters that route your email seamlessly, backup/restore services, aliasing and a set of Junk Mail tools that truly makes the SPAM disappear before I even see it. My incoming mail has been reduced from 300 per day to 30 with no 'False Positives'. No email program has ever come close to this level of accurate SPAM filtering.

Perhaps more important is the Customer Service. You're far more likely to wait a matter of minutes, rather than days for a response to a problem. You'll never hear from a Robot, and they actually provide REAL answers to your issues. I've yet to receive the typically condescending, 'Well you need to contact your Email Software Provider'. These guys know their stuff and are more responsive than a 9-11 call.

Am I raving? You betcha. They deserve it."

Rich Lucibella, Publisher, S.W.A.T. Magazine

"I've had lots of different mail services and I've got to say that yours is amazing. Spam filtering is terrific. I've never been happier. I just wanted to let you know that I'll be spreading the word!"

Rob Rettberg, TheOtherStudio

"LuxSci has been a pleasure to work with. The level of support we've received from them has been top-notch. From the smallest user issue to complex custom work, LuxSci has delivered service far above what I expected. Best of all, uptime with LuxSci has been 100%."

David Cayem, DelphiForums

"I email to commend LuxSci's excellent email and web services, which in my opinion, are similar to a well-built German motor vehicle. Very reliable technology with constant innovations (but no gimmicks) and slick WebMail. Moreover, never before have I experienced such swift customer service. Most emails are replied to within minutes at all times of day. Keep up the good work!"

Rick Wild

"I just wanted to take a minute to compliment you on your services. We've worked with many, many companies that host email, web, and domain services, and a can't give LuxSci enough praise for the flexibility, power, and support of it's services, and the ease of use in its web interface. Also, the integration with the unbelievably-powerful Email Defense system puts LuxSci over the top. There's no need for any organization to suffer with spam and viruses."

William S. Hopwood, Ph.D., School of Accounting Executive Programs, Florida Atlantic University

"LuxSci is the best hosted email solution I have used. The diligence, customer focus and hard work to maintain a great service is compelling. If you want a great email solution with great support - use LuxSci."

James Hammersley, CEO, Win! Consulting

"Over the course of the last two weeks I have been working with LuxSci to configure secure email for two domains - one for our Homeowners Association and another for our family. I spent a few days researching e-mail providers. I was very fortunate to have found LuxSci. LuxSci provides the absolutely most reliable and secure e-mail service I could find at a very reasonable price and LuxSci's support is absolutely first class! They worked with me to add third party SSL certificates for all of our e-mail. Everything works very smoothly and the administrative interfaces are fantastic. I want to thank LuxSci for an excellent job well done."

Chris Clark, Potomac Bend Homeowners Association

"We are a networking solutions company that provides services to small and medium sized businesses, many of which need secure and reliable email solutions. We found Lux Scientiae after several hours of web research. Most hosting companies offer email as an afterthought and their support and range of email services reflects that. LuxSci is totally different. The first account we transferred to them was complex, but we had a response to our first technical inquiry in five minutes. Since then, we have switched our own account and several of our clients to LuxSci. They all have different needs and levels of complexity, but LuxSci has handled every request quickly and correctly. None of our accounts have had ANY downtime. As a technical company, we also appreciate the monthly newsletters and constant additions of new features and services. It our fifteen plus years of business, we are usually reluctant to recommend companies without reservations--LuxSci is a notable exception."

Steve Fuller, CS III

"Lux Scientiae is an exceptional resource, their support and service offerings are first rate, robust and reliable. Having suffered through a number of flaky e-mail/web hosting companies over the years, some very large names, Lux Scientiae is a breath of fresh air. I was pleased to find a hosting company that 'gets it' and provides services that are crucial to my business, but not common in the marketplace - primarily a well run secure POP/IMAP/SMTP service and excellent configurable spam-filtering tools that allow me to view and adjust my quarantine. The support for SPF DNS records is much appreciated as well. I recommend them to my friends and clients without hesitation. My sincere thanks and compliments!"

Steve Olshansky, Principal, LuminaGroup

"Thank you very much for getting my service setup so quickly. Within an hour from subscribing to the email-only service, I was up and running. The site was very intuitive and easy to use, so I was able to configure my account rapidly. Also, I want to praise your company for your customer service response. For all of my inquiries/tickets, I got satisfied responses very quickly. Some responses were within minutes. Lastly, your email-only service is very competitively priced. I will recommend you to everyone, especially since I am an IT web consultant working for many fortune 500 companies. Last company I worked with was Sony Pictures and am currently working as a consultant at directv.com."

Bryan Beam BBInc.tv Inc.

"Lux Scientiae has been absolutely critical to my business. Hotmail has gone down, Yahoo has gone down, my ISP's servers have crashed ... but Lux Scientiae has remained up. This is one of the best services I have ever used. Furthermore, they provide the finest support that I have ever received for any service, ever, for anything that I've ever purchased. It goes well beyond professional - this is a gold plated service. I'm impressed."

Nathan Dornbrook, Senior Security Consultant, ThruPoint

"I am extremely satisfied with your security features and with the extent of knowledge of your support staff. You provide a solid, reliable service and also manage to continue to add more thoughtful features -- all at a reasonable price."

Kevin Rasmussen, Co-owner, Keo Scientific Ltd., http://keoscientific.com

"I've been fortunate (maybe unfortunate) to work with a lot of different hosts and I must tell you guys... I simply have never experienced the level of service you provide, nor the amazing speed with which you handle support issues. I'm simply amazed at how easily I've been able to get things set up, and am sitting here just in shock at how quick you guys are. Kudos for you, there are plenty of other hosting companies out there that could take a lesson from you all."

Candy Beauchamp, OffAssist

"The Internet and my web site have grown to become essential components of my business. The expertise and support that Lux Scientiae continually delivers is crucial to maintaining the worldwide contact I need to succeed. Lux Scientiae provides peace of mind!"

Brian Skerry, Brian Skerry Photography

"Everyone knows that technology isn't perfect and I think that the true test of a service provider is how they react when the unexpected happens. Luxsci has always kept me informed of exactly what is going on and I'm very happy with the service I've received. Keep up the good work!"

Dominic Fitzpatrick

"I wanted to congratulate you on your service; the reduction in Spam is incredible, and the speed of delivery is stunning. I am recommending you to all of my friends and associates! You can quote me on that!"

Victor Pikula, CTO of Mobile Media International

"Well, I've been with LuxSci Email hosting for a few months, and true to say I've found them faultless so far. Was a bit nervous to begin with going with a Foreign provider. What sets them apart for me is their attention to detail. Always keen to ensure the Customer is kept informed at all times. Unlike the experience with my old provider. Really a first class effort, fantastic features and great value too!"

Dave Nunn, United Kingdom

"Wanted to thank you for offering a very fine service. For the last 8 years I have been managing my own Exchange Server, server-side virus checking, and Spam control. I have now switched to your service and am getting a much better level of service, at lower cost of operation. In particular I am very pleased with the performance and availability of your servers, and with the effectiveness of the SPAM control that you offer. My e-mail load has dropped dramatically due to better elimination of SPAM."

E. C., Sacramento, California

"I wanted to take time to thank you for the exceptional email services you folks at LuxSci provide. I've been on the email scene since 1997, and since that time I've used countless free email accounts from companies such as Yahoo and Hotmail. Those free accounts worked in the beginning, but these days every SPAMMER and their brothers are targeting their users. Frankly I'm tired of having to weed through garbage when I check my email. Since I signed up with Luxsci back in the spring I haven't had a single piece of junk mail come through my mailbox. Between the SPAM filtering, white listing, black listing, and other tools that came with my account, nothing has gotten through that I didn't want. In addition to great email services, the support has been terrific as well. The few times I've needed assistance, I was very pleased with the response time. Thanks for providing such a great service!"

Jeff Groendyke, Covington, KY

"When the company I work for was searching for a good email system we found our way to LuxSci and were very impressed with how helpful their staff was in assisting us. Shortly after obtaining service, I built a web site for the company. I needed some help uploading the site and once again was so impressed with how helpful everyone I spoke to was. Since then, I have signed up with LuxSci for my personal email and to host 2 additional web sites that I have. There are no delays with LuxSci; everything is handled efficiently and easily. I am very happy with this service and would recommend LuxSci to my friends and family."

Carol Ray, http://beginningrvers.com

"I just wanted to say that LuxSci is DEFINITELY the best hosting company I've ever used for email. They have real features, not glitz, especially in terms of security and unbelievable support! That is what I like here; keep it up!"

Adam Kanis

"We are frequently approached to endorse companies offering a wide range of email services at The Real Estate Library. To date, we've declined, because frankly they did not deliver the expertise needed to support their lofty claims. Not so with Lux Scientiae. If you need sophisticated email services and hosting, you need look no further. Contact Lux Scientiae today, ....we did."

Michael Schaffer, President, The Real Estate Library Inc.

"After working with Luxsci for two years, I've personally felt that they are one of the most responsive organizations I've ever had the pleasure of working with; they have gone above and beyond the call of duty on numerous occasions. I highly recommend them to companies seeking email outsourcing services."

Rick Gates, President & CEO of Net Assets

"The excellent service offered by Lux Scientiae is unequaled. Not only does it offer robust and flexible solutions, but their technical support is fast, professional, and understanding. In an industry full of improvised and unprofessional providers, Lux Scientiae is a true model to be followed."

Cesar Pinera, Mexico City, Mexico

"It is hard to find services that are as flexible and inexpensive as yours, much less one that responds as quickly as you have. It reflects a level of professionalism and pride in one's work that I'm sure will be evident in your future service. I am looking forward to working with your company for my client and hopefully others as the need arises."

Alan Mishell, President A-LAN Computing Solutions, Inc.

"Lux Scientiae excels in its quality of service, its professionalism, and its caring and responsive customer support! I get offers from friends and business associates all the time to move my web and email services to other providers, many of which would be free, but I would NEVER leave Lux Scientiae! I tell everybody that I know about LuxSci and how much "bang for the buck" we're getting. It's almost "too good to be true", but I honestly feel you guys are just simply put... DIFFERENT."

Brenda K. Burton, President of MedExtend, Inc.

"IMAP is the best kept secret in Email. It is the quickest and most efficient way to manage your Email; you decide what messages will be retrieved to your machine, whereas with POP you will be forced to wait through lengthy mail downloads to get to the messages you know are important. The IMAP methodology is helpful for power users who might desire multiple mailboxes (for example, some messages they might want kept on their home machine, whereas others belong on their work machine). LuxSci goes the extra mile in delivering a secure line of communication with their servers. If people knew that their interaction with most other mail service providers was exposing their mailbox password to anybody who happens to be eavesdropping on their network connection, I suspect many would be thinking twice about using anything but IMAP and SSL. And LuxSci is presently one of a very few mail hosting companies who offer just that plus the option of a functionally robust browser interface."

Steve Boriotti of SecurityAppraisers

"I am extremely pleased with the quality of design, attention to detail, and excellent customer service that I receive from Lux Scientiae. Our custom-made website looks wonderful, was delivered ahead of schedule, and is reasonably priced. I recommend their services enthusiastically to any business in search of the highest quality web hosting and design."

Wendy Burk, Transluz Translation Services

"Lux Scientiae's content management solution has dramatically simplified our web publishing process and allowed us to keep our content management news & analysis site (www.gilbane.com) much more up-to-date. The development, reliability, and customer service has been first rate."

Frank Gilbane, BlueBill Advisers, Inc.

"We are particularly pleased with the close personal contact and fast response we get with Lux Scientiae."

John S. Waugh, Institute Professor Emeritus, Massachusetts Institute of Technology and President of The International Magnetic Resonance Society

"I use the Lux Scientiae WebMail client for my business... [The people at Lux Scientiae] are amazing and have taken very good care of us. I appreciate their good work; we have had no mail problems since we switched to their setup."

Erik Peterson, Yanntek, Inc.

"Lux Scientiae consulted and developed a distributed database to support a web portal for one of our largest clients. It was an extremely complicated project involving database design and sophisticated scripting to integrate web forms with the back-end database. Lux Scientiae provided outstanding quality work, on time and under budget. What I find most impressive about the company is the fact that they always anticipate challenges and proactively recommend alternate and more effective solutions. Lux Scientiae is by far one of the best web consulting firms I have worked with."

Mark Miller, Vice President of Audience Strategies, Directech|eMerge

"What I really appreciate about Lux Scientiae is that the services are comprehensive, yet modular and easily configurable in small increments. This is particularly important on the non-profit site I have hosted there. And, if I need more, I can add it quickly and efficiently - I don't need to jump to a $99/month package just to add database support."

Thaddeus Badowski, Webmaster of Pathways Gallery

"Lux Scientiae provides reliable backups, efficient spam-filtering, and first-rate customer service. Although the last anti-spam service I used was offering IMAP accounts, customer service was only provided through an e-mail list, and I couldn't get information about basic issues like storage and backup. Lux Scientiae even re-wrote some of the code for the WebMail to provide better compatibility with my Mac OSX web browser."

Graduate Student, Temple University

"Lux Scientiae redesigned our entire web site into a classy and professional place on the web that our clients now comment on all the time. Lux Scientiae has done a first-rate job in design, maintenance, and customer relations. Unlike many other companies, they really know what they are doing!"

Alex Palermo, Owner of The Original Tremont Tearoom

"I want to thank you for your service! It is high quality and very easy to set up. Now, my fiance and I have our own domain and email addresses to manage and use for life, regardless of any changes we make to our ISP. I'm also really happy with your customer service."

Micah Kleit, Editor, Philadelphia, PA

"I originally came to LuxSci for email hosting, and started a simple web page which turned from a joke to a public craze of visitors almost overnight! I was able to upgrade bandwidth and disk space without having to call someone or wait 2-3 business days for my changes to take effect. I've tried free web hosts and expensive web hosts (over $250 a month) that still don't allow instant upgrades and changes to users accounts. I've never had comparable service to LuxSci either! These guys never sleep!"

Aaron Tucker, Oooers.com.

"Thank you for helping me get my site up and running on such short notice. You are a ROCK STAR! LuxSci is the best decision i could have made. I am VERY satisfied!"

Marcos R. Lara, Public Internet Project

"I spent weeks scouring the Internet for companies that offer a complete set of secure email services - secure IMAP and secure SMTP in particular. LuxSci provides the most comprehensive security offering that we have found. LuxSci takes email security very seriously and their prices are very reasonable. I would recommend them to anyone interested in security, confidentiality, and privacy in their email communications."

Brenda K. Burton, President of MedExtend, Inc.

"Thanks so much for your overnight response to my customization request! It's such a pleasure to have a real person who's both knowledgeable and easy to contact when there is a problem. So far, my Lux Sci experience has been great! Keep up the good work."

Brandon Harris, Network Administrator, MOBILTRAK, Inc.

"For me, the LuxSci order placement and account design tools offer a rapid process of dynamically adding users, domains or disk space. For my clients, your WebMail service is the first one to meet their needs while also sporting a user-friendly interface. I look forward to working with you again!"

Brian Thomas, Systems Consultant

"I just found the coolest email portal - LuxSci's Xpress WebMail... lightweight, fast, secure, and standards-compliant. And the best part? It comes with Apache, mod_php, DNS, IMAP, SSH 'n' more at a price even a broke college student can afford!"

Bruce Nourish, Physics Student

"Lux Scientiae provides best-in-class service and an incredible robust offering for all of my personal email and web hosting needs. I highly recommend their services to anybody that needs ultra-reliable solutions."

John Penney, Executive Vice President; ACTV, Inc.