Escrow enables LuxSci SecureLineTM users to send secure email messages to anyone with an email address.
The message remains available to the recipient until s/he deletes it, until it expires (you as the sender determine when that happens), or until the sender retracts it.
The Escrow service verifies the identity of the recipient before it provides access to the waiting message. This is to help ensure that only the intended person can access the message content.
There are two methods of verification available: "SecureSend Login" and "Question and Answer".
When a recipients tries to access an Escrow message:
Use of "Question and Answer" requires the sender to prepare the questions ahead of time and ensure that the recipients will be able to answer them. Recipients must be able to answer the questions and they may be different for different messages.
The first time a recipient tries to access an Escrow message:
Subsequently, when the recipient tries to access an Escrow message, s/he is simply prompted for his/her current SecureSend password.
Using "SecureSend Login" requires no setup on the part of the Sender, no special communication between the sender and recipient, and a couple of extra steps to access the first message. However, access to subsequent messages and messages from multiple senders is simplified over "Question and Answer".
SecureSend Login | Question/Answer | |
---|---|---|
Meets HIPAA Requirements | ||
LuxSci Default | ||
Least Setup | ||
Easiest for the Recipient | ||
Most Secure |
LuxSci SecureLineTM Users sending messages via Escrow:
Feature | |
---|---|
Meets HIPAA Requirements | |
Optionally protect email message subjects | |
Most secure email portal pick up services use the actual email subject in the
email sent informing people of the waiting message. This is very usable, but risky if
your users may enter sensitive information in the subject. With SecureLineTM Escrow, you can
optionally specify a fixed subject, such as "You have been sent a secure email message," for
these messages, mitigating this risk. | |
Branded SecureSend and Escrow User Interfaces (*) | |
Configure use of Questions and Answers vs SecureSend Login on an account-wide, domain-wide, and/or per-user basis | |
Override use of SecureSend Login for specific recipients using your Address Books. | |
Send Escrow from LuxSci WebMail | |
Send Escrow from email programs and devices via SMTP | |
Send Escrow from mobile devices using MobileSync | |
Send complex messages with attachments securely | |
Integration into Microsoft Outlook v2007+ via the SecureLineTM Plugin | |
Escrow Messages are digitally signed | |
Tracking and Auditing | |
SecureLineTM Escrow allows you to track
the receipt and viewing of messages by your recipients. | |
Requested read receipts are always sent back. | |
Configure default message expiration: 1 day to 10 years | |
Extend the expiration dates on messages so that recipients have more time to view them. | |
Content-Driven Automatic Encryption | |
SecureLineTM allows you to
set up rules to automatically encrypt only certain messages
based on keywords, phrases, and regular expressions that
appear within the content. | |
Bulk upload or use an API for uploading Escrow Questions and Answers for recipients into user Address Books. | |
Specify the Question and Answer to use for recipients in special email headers | |
Configure account-wide, domain-wide, or per-user default Escrow Questions and Answers. |
(*) Branding Interfaces requires the purchase of Private Labeling.
For recipients picking up secure messages via Escrow:
Feature | |
---|---|
Meets HIPAA Requirements | |
Message Center: View INBOX of all received secure messages (*) | |
Access via SSL-secured web site | |
Protection against message password guessing | |
Reply to messages (replies can have attachments and be up to 100MB in size) | |
Download messages | |
Delete messages | |
View message access history | |
View digital signature on messages and see when they expire | |
WCAG 2.1 AA compliant portal |
(*) Message Center requires the purchase of Premium Private Labeling.
Book 1 in the LuxSci Internet Security Series.
Created by Erik Kangas, PhD
Get the HIPAA eBook