LuxSci is committed to ensuring the best possible customer experience and to enabling our customers to use our varied services properly and to their best advantage.
As part of this commitment, LuxSci is now providing free 30-minute personalized training calls to all new customer accounts. When you order a new LuxSci account, you will see this new line item appear on your order as a complementary service. A Support Ticket for scheduling this call will be created when your account is provisioned.
During this call, LuxSci will get you going by familiarizing you with our interface and services, configuring your account to your specifications, providing advice on how to best setup and use our services, and educating you on aspects of your account or technologies that may be new to you.
We want to make sure that you hit the ground running … in the right direction.
If you need additional training, that is also available for $25/15 minute block of time.
Existing customers who have never had a free training call can take advantage of this offer as well. Simply proceed to “Account > Upgrades > Personal Training Call” and request one … we’ll be happy to schedule a complimentary call for you.