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Posts Tagged ‘gmail’

Improve Email Deliverability by Setting Up SPF Records

Thursday, May 25th, 2023

Recently, Gmail changed its email acceptance policies to reject emails from sending domains without SPF or DKIM records. If they can’t be sure a message originated from an authorized server, it may end up in the spam folder. Setting up SPF records is one way to improve email deliverability, prevent spoofing, and keep your emails out of the spam folder.

email spf records

What are SPF Records?

SPF stands for Sender Policy Framework. SPF allows administrators to specify exactly which servers are allowed to send emails on behalf of a domain by adding a record to the domain name settings (DNS). When an email is sent to another service provider, like Gmail, they compare the sender’s IP address to the SPF record. The email will only be delivered to the inbox if the record lists the correct server address. If the server is not listed, the email service provider assumes the message is forged and may send it to spam.

SPF records are primarily used to stop forged emails. Setting up SPF records for your sending IP addresses will prevent spammers from using your domain as their “From” sending address. For example, say your company domain is “trial.com,” and your SPF record correctly identifies your sending server’s IP address. Any messages you send will be verified as coming from your organization and will be delivered. When spammers try to use trial.com as their sending domain, the mail service provider will compare their IP address to your SPF record. When they do not match, the message will be flagged as suspicious.

However, SPF records do not prevent spammers from using other tactics to infiltrate your inbox. They could set up a similar domain like “trail.com” and set up SPF records for that domain to avoid scrutiny. SPF should be used in conjunction with other security measures like DKIM and DMARC to increase deliverability and protect your sending domains.

How to Set Up SPF Records

You must work with the domain owner or administrator to set up an SPF record. First, you need to collect all of the IP addresses that your organization uses to send email. Then, you will need access to your domain settings to add the SPF record. Whoever manages your domain name and web hosting can help you add the record. If you have further questions about how to improve your email deliverability, please don’t hesitate to reach out to the LuxSci support team.

Outbound Email Encryption for Google Workspace

Tuesday, October 5th, 2021

Google Workspace is one of the world’s most popular email platforms. Although it is more than adequate for basic email correspondence, Gmail does not come configured to meet HIPAA email security requirements. To use Google Workspace in a HIPAA-compliant manner, you need to use a third-party connector to secure your communications.

outbound email encryption for google

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Gmail, Outlook, Apple Mail and More: How to View Headers in Email

Tuesday, February 16th, 2021

If you are having problems with message delivery, one of the first troubleshooting steps is to view the email headers. You can do this by viewing the message source. We will explain the basics, then teach you how to view headers in email for the most popular clients. These include Gmail, Apple Mail, Yahoo! Mail, Thunderbird, and Outlook.

headers in email blog title image

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Google Apps HIPAA Compliance Gotchas: Email encryption not included and higher price

Wednesday, October 8th, 2014

There has been a lot of hype about Google offering a Business Associate Agreement to paid Google Apps customers who must abide by HIPAA regulations.  Those who are familiar with Google may be under the incorrect assumption that simply signing up for Google Apps will solve all their HIPAA compliance challenges.  This seems to be increasingly less likely as of October, 2014.

Myths and hidden costs pervade this equation. If a HIPAA-aspiring entity isn’t fully educated about the finer details of the compliance process, they could end up paying very large amounts of money for Google services and still be non-compliant. Here we discuss some misconceptions about Google services as they apply to HIPAA to help you avoid the pitfalls of non-compliance.

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HIPAA Compliance is Needed for Emailed Appointment Reminders

Friday, September 20th, 2013

HIPAA ComplianceTwice in the past few weeks I have received appointment reminders or scheduling information from doctors via email — via insecure, non-HIPAA-compliant email.

An email message contains identifying information: my email address and my name. The appointment email messages also contain information about “the past, present, or future provisioning of health care to an individual” … me! Taken together, this means that these email messages are ePHI (more details – what is ePHI?) and needed to be secured in a HIPAA compliant manner.

That they were not compliant was obvious to me:

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