"My email problems disappeared the moment I signed up with LuxSci several years ago. My only problem with LuxSci is remembering how to contact them. This is a problem for me, because LuxSci's service is so reliable, it is literally years between support requests and I forget what to do. In the very few and infrequent instances when I did need to call, I got fast and clear answers to my questions. If all of my technology vendors were as easy and reliable as LuxSci, I would hardly ever be grumpy."