"Delays in communication no longer represent a delay in care. Our facility did a pilot study and it showed that the average response time from doctors using using secure chat is 1-2 minutes, compared to 28 minutes when they used pagers and phones. I oversee a multidisciplinary team of health care professionals. With so many people involved, having fast, secure text messaging is critical to how we relay doctor's orders and changes in patient status, and get nursing updates and therapy reports."
Aaron Salyapongse, MD, Director of Hip and Knee Surgery at Valley Care Hospital
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