Thank you for submitting your signed HIPAA Agreements.
These documents have been sent to the LuxSci support staff and HIPAA compliance officer for review. If you have a current account, you should be updated with the progress of your HIPAA compliance within the next few business days.
Again you have made things easier, and I cannot begin to tell you and your colleagues that LuxSci has far and away the best tech support/customer service I have ever encountered."
After being a long time customer (under several different companies), I haven't had *any* problems with my LuxSci services, and I bet you folks don't hear enough that you're doing a spectacular job running the hardest service on the Internet. I rarely think about LuxSci, as my mail just works, which ultimately means absolute success in my book. Keep it up!"
Thank you for the prompt response times. In all my years of dealing with hosting companies, not a single one can top the customer service LuxSci provides. Not only is the response time quick, but your replies are concise, to the point and actually helpful. That is a big difference compared to your competitors out there. It is a pleasure working with LuxSci."
I have been very happy with the products & services. They have exceeded my expectations thus far because whenever I need something, I can either easily find the answer myself, or if not the telephone tech support is extremely helpful. Thanks!"
I had a few startup problems but they were solved within a few hours, which is great compared to the support I usually see from other companies. Now everything works as I expect and I am very satisfied with your products and support."