Using a TLS certificate, you can create a secure connection between your website and its visitors. This allows you to:
As no one uses "SSL v2" or "SSL v3" anymore, certificates for securing Internet traffic are all for the "TLS" protocol and so are properly called "TLS certificates," though the term "SSL" is often used colloquially to refer to the same general concept.
If you wish to use LuxSci services that require you to have a TLS Certificate, you have two options:
For the quickest and easiest setup and renewal, LuxSci recommends having us purchase your TLS certificate for you:
All you will have to do is (a) provide us with a little contact information, and (b) respond to a TLS-certificate confirmation email message from Thawte. We will take care of everything else for you.
(*) LuxSci can provide other kinds of TLS certificates as well, such as "wild card" certificates and Extended Validation (EV) certificates (the ones that make your browser address area green).
If you would like to purchase your own certificate (or generate your own self signed one):
You may need multiple TLS certificates, depending on the number of separate domain names that you wish to secure.
You will need one TLS certificate for each secure web site that you wish to have hosted. This certificate will be for either "domain.com," "www.domain.com," or some subdomain like "secure.domain.com" — your choice.
If you have Private Labeled WebMail and wish to brand the domain name shown in the browser for TLS connections, then you will need a TLS certificate for that "secure private labeled domain name".
Note that you can use the SAME "secure private labeled domain name" for:
I.e., there is no need to get separate domains and certificates for all of these services. You can use insecure "vanity domain names" for access. For example:
However, if you are using one domain for your web site, you can not also use that same domain for Private Labeling. People generally use a subdomain for Private Labeling; i.e., secure.domain.com.
If you have Private Labeling and a dedicated email server and wish to have your users use your secure domain for access to secure POP, IMAP, and/or SMTP services, then you will need to pick another domain name, such as "secure-mail.domain.com," for this and obtain another TLS certificate for it.
Note: Private labeling of TLS connections to email services is not available to customers using shared email hosting servers.
Dedicated server customers may have their email and web hosting services on the same server. The can use the same domain name that they are using for secure Web site hosting for secure Private Labeled email access (there is no need for separate domain names in this case).
Thank you for the prompt response times. In all my years of dealing with hosting companies, not a single one can top the customer service LuxSci provides. Not only is the response time quick, but your replies are concise, to the point and actually helpful. That is a big difference compared to your competitors out there. It is a pleasure working with LuxSci."
I had a few startup problems but they were solved within a few hours, which is great compared to the support I usually see from other companies. Now everything works as I expect and I am very satisfied with your products and support."
I just wanted to say thanks to all the great support and sales people I've dealt with from LuxSci. Our website launched this weekend nearly flawlessly and had great help from your support department. Keep up the good work!"
I have been very happy with the products & services. They have exceeded my expectations thus far because whenever I need something, I can either easily find the answer myself, or if not the telephone tech support is extremely helpful. Thanks!"
After being a long time customer (under several different companies), I haven't had *any* problems with my LuxSci services, and I bet you folks don't hear enough that you're doing a spectacular job running the hardest service on the Internet. I rarely think about LuxSci, as my mail just works, which ultimately means absolute success in my book. Keep it up!"