LuxSci's High Volume Outbound Email service offers organizations the means to send legitimate bulk mailings to their established customer or subscriber base.
It is also ideal anyone needing to send large numbers of email messages to explicitly opted-in mailing lists. It is also useful for those who need a "smart host" for their in-house email system or web site, or require a simple authenticated SMTP service.
High Volume Email is hosted on servers dedicated to sending email in bulk. These servers are separated logically and physically from our Premium Email servers, so that any blacklisting or grey listing that may result due to the nature of this service will not affect our Premium Email accounts that send individual, business, or low volume email.
High Volume users register their "From addresses" with us and get them approved. They then configure their email programs to use provided SMTP credentials for their outbound email.
The LuxSci High Volume Outbound Email service has a zero tolerance policy towards the sending of Spam and Unsolicited Commercial Email (UCE). Please see our Acceptable Use Policy.
To report abuse of this service, please contact "abuse at luxsci.com" and include copies of the message(s) in question. The headers of these messages include tracking codes that we can use to easily identify the sender and message in question.
Every time I needed support with LuxSci's Secure Email solution the technical staff at LuxSci found the solution very quickly. They always get to work on a ticket immediately. They always give a status update in the ticket system which also notifies via email. Opening and updating a support ticket is very easy. We are very pleased with the Secure Email product and the support team."
You are exceeding expectations. I have been very impressed with your organization. From sales and billing to tech support, everyone has been very responsive and knowledgeable. Most problems are resolved during the first contact. Thank you for your dedication to service and excellence. I will be recommending you without hesitation."
The difference between a quality service provider and the rest is how they respond when things are not working. Being able to get someone on the phone after hours to sort out issues promptly is key. LuxSci delivered on their support promises in every respect."
I just wanted to say thanks to all the great support and sales people I've dealt with from LuxSci. Our website launched this weekend nearly flawlessly and had great help from your support department. Keep up the good work!"
We use your High Volume SMTP service for our automated invoicing and purchase confirmations, so it is a critical part of our business. Your bulk SMTP has been the most reliable and cost effective I have used. The technical and sales support have been timely, efficient, and effective. I highly recommend."