The following table gives the upgrade price for most services. Click on an item for more details. Yearly Price = 12 times Monthly Price.

Bundles: Discounted User Prices

Purchasing certain sets of services for all users in your account allow you to get discounted "bundled" per-user pricing.

  Starter Starter Plus Professional Professional Plus Professional Utimate
Price/user/month
$1.00 $4.00 $6.00 $8.00 $10.00
Savings*
$2.00 $3.00
For HIPAA Accounts?**
WebMail, WebAides
POP, IMAP, SMTP
Basic Filtering
Premium Filtering: Beginner
Premium Filtering: Business
Email Archival
SecureLine Email Encryption
MobileSync

* Savings over purchasing these services "a la carte" (see below).

** HIPAA-compliant accounts require SecureLine for email encryption. Only some user bundles include SecureLine.

Disk Space

A certain amount of disk space is included with your account. Additional disk space can be purchased in blocks of 10 GB. The price depends on your server type:

Server Type Price per 10GB/mo
Business Class
$7.50
Enterprise Class
$10.00

If you exceed your purchased disk space limit in a shared environment, you will merely be charged for the additional Gigabytes used (rounded up) each month at the same price, listed above.

Dedicated customers should never exceed their purchased disk space as this can result in a disk full situation and data loss.

Domains, DNS, and Registration

There is no charge to add a domain to your account; accounts can contain any number of domains.

There is a charge for LuxSci DNS and Domain Registration services:

Service Price
Domain Registration
$12.00/domain/yr
DNS Service
$1.00/domain/mo

Email Archival

User Licenses: Email Archival is a service that can be added for users on a per-domain basis. User license prices are listed in the sections "Users: Standard License Prices" and "Bundles: Discounted User Prices".

Historical Archival: Old email can also be imported into and saved in the archives. This is called "Historical Archival" included free with any archival package; however, there may be a fee to ingest the historical email, depending on how it will be ingested

Private Label/White Label: The Email Archival portal can be Private Labeled to some degree. This option is included with any Email Archival package.

Pricing notes

  • No setup fee for Email Archival
  • Minimum is 1 license per domain hosted at LuxSci. Licenses must equal the numbers of users in the domains you are archiving.
  • Email is never deleted (infinite retention) and you can archive an unlimited amount of email.
  • Pricing is on a per-user, not a per-address basis (i.e. a reasonable number of aliases is included).
  • Email not hosted at LuxSci can be archived for the same per-license price. Minimum purchase is $10/month.

Email Marketing, Campaigns, High Volume Sending

Service Price
Premium High Volume
$20.00+/mo
Spotlight Mailer (see page for dedicated pricing)
$25.00/user/mo

Basic High Volume email marketing is not an upgrade, it can only be purchased as separate account. See Basic High Volume Pricing.

HIPAA

HIPAA accounts: Business Email accounts + HIPAA upgrade.

Business Email, SecureForm, and Premium High Volume accounts, both dedicated and shared, can all be HIPAA.

The HIPAA upgrade involves a $100/mo HIPAA setup fee. This will be waived under some conditions — see Discounts. HIPAA accounts must also purchase SecureLine email encryption licenses for all compliant users.

Premium Email Filtering

User Licenses: Premium Email Filtering is a service that can be added for users on a per-domain basis. User license prices are listed in the sections "Users: Standard License Prices" and "Bundles: Discounted User Prices".

Private Label/White Label: The Premium Email Filtering portal can be private labeled to some degree; this option is included with the appropriate level of our "Private Labeling" service.

Private Label: Branding/White Label

Price starts at $25.00/month.

See Pricing Details Page.

SecureForm

Monthly price for the tiers of SecureForm service. This can be added to any Business Email account.

Name Forms Posts/day Upgrade Price SecureForm Account
Small Business 3 1,000 +$15.00/mo $25.00/mo
Enterprise 25 5,000 +$40.00/mo $50.00/mo
Reseller 100 10,000 +$100.00/mo $110.00/mo

  • For higher limits, please contact Sales.
  • The Add-on Price is the price of SecureForm as an upgrade to any Business Email, Premium High Volume, or Dedicated Server account.
  • The SecureForm Account price is the price for the simplest account "Just SecureForm" account at each tier of service.
  • If you have email and Web hosting elsewhere, you can get a simple Just SecureForm account (which includes a luxsci.net login) to handle just your form processing needs.
  • All Inclusive: All SecureForm accounts include all SecureForm features: web and PDF form processing, Ink Signatures, and no limit on the amount of data posted, etc. All SecureForm accounts also include one free SecureLine license to enable the end-to-end email security features of SecureForm.

Texting & SecureText

The ability to SecureText is included with your SecureLine licenses; however, texting credits are needed for the individual SecureTexts sent. Sending non-SecureText direct text messages from Luxsci also requires texting credits.

Texting Credits

Texting credits are available either as:

  • Recurring subscriptions. Receive a monthly allotment of texting credits. At the end of the month, any unused credits are removed and your next month's allotment is added. If you need extra credits during the month, you can purchase supplemental blocks of credits for use during that month.
  • Pay-as-you-go. Purchase credits up front and use them as needed. These credits do not expire and there is no monthly subscription fee.
Service Price
Recurring subscriptions: Block of 250 texting credits/month
$10/mo
Recurring subscriptions: Extra block of 250 texting credits
$20
Pay-as-you-go: non-expiring block of 250 texting credits
$20

*1 credit covers one message to a number in the United States. Long messages and messages to other countries will cost multiple credits, depending on carrier fees.

Dedicated sending phone numbers and short codes available, call sales for pricing.

SecureText Limits

Pas-as-you-go accounts can send up to 250 SecureText messages each day.

Recurring accounts have a daily SecureText sending limit equal to their monthly subscription—up to 1,000 credits/day. I.e., if you get 1500 credits/month, then you can use up to 1000 credits/day.

Recurring accounts with Private Labeling can obtain a free dedicated sending phone number (a 10-digit US long code phone number) from LuxSci. Once that phone number has been added, these accounts have a daily SecureText sending limit equal to their monthly subscription up to 75,000 credits/day.

To send more messages in a day or to send faster than 1/second without queuing, a short code phone number will be needed. Please contact sales for pricing.

SSL Certificates & IP Addresses

SSL Certificates purchased by us for you through Thawte.

Service Price
Standard SSL123
$149/cert/yr
Extended Validation (EV)
$279/cert/yr
VeriSign Secure Site Pro with EV
$1349/cert/yr
Wild Card
$399/cert/yr

Users: Standard License Prices ("a la carte" user prices)

Standard prices (also known as "a la carte" prices) apply when you purchase a service for one or more users outside of a special reduced-price "user bundle".

Every user will have some "bundle" of services (e.g. the "Starter User Bundle" is the minimum option) plus optionally some additional services. The total price for that user is the bundle price this the prices for the additional services.

Service Price/user/month
Starter User Bundle (WebMail, WebAides, POP, IMAP, SMTP, Basic Filtering)
$1.00
Email Archival
+$3.50
Mobile Sync
+$3.00
Premium Email Filtering: Beginner
+$1.50
Premium Email Filtering: Business
+$2.50
SecureChat
+$6.00
SecureLine Email Encryption
+$3.00
VPN Access
+$5.00

SecureChat

SecureChat pricing is a function of the number of user licenses purchased.

Number of licenses Price/license/month
1-99
$6/license
100+ licenses
$4/license

Licenses include: unlimited sessions, screen and file share, optional recording, optional HIPAA compliance, session notes, and much more.

SecureVideo

SecureVideo pricing is a function of the number of user licenses purchased.

Number of licenses Price/license/month
First license
$75/license
2-10 licenses
$50/license
11-50 licenses
$35/license
51-100 licenses
$25/license
101+ licenses
$15/license

Licenses include: unlimited sessions, screen and file share, optional recording, optional HIPAA compliance, session notes, and much more.

Web Hosting

Web hosting services are currently available on dedicated web servers (performance x2 or higher). Please contact sales for more details.

Dedicated Servers with web hosting include:

  • Unlimited web sites
  • Unlimited MySQL databases
  • 2000 GB outbound bandwidth

There is no additional charge for Web Hosting on your Dedicated Server; however, please make sure that you pick a Dedicated Server powerful enough for your needs.

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