The following table gives the upgrade price for most services. Click on an item for more details. Yearly Price = 12 times Monthly Price.
Base prices (also known as "a la carte" prices) apply when you purchase a service for one or more users, but not for "all users" in your account. Discounts are available when you (a) order a service for all users in your account, and (b) when you are ordering service for all users and also are ordering a "bundle" of Email Archival and Premium Email Filtering (either type) for all users in your account.
Prices are per user, per month.
| Service | Base Price | All Users Price | Bundled Price |
|---|---|---|---|
 Starter User Bundle (WebMail, WebAides, POP, IMAP, SMTP, Basic Filtering) | $1.00 | $1.00 | $1.00 |
 SecureLine Email Encryption | $5.00 | $3.00 | $2.00 |
| Email Archival | $6.00 | $4.00 | $3.50 |
| Premium Email Filtering: Beginner | $1.50 | $1.50 | $1.50 |
| Premium Email Filtering: Business | $2.75 | $2.50 | $2.25 |
| Mobile Sync | $3.00 | $3.00 | $2.00 |
So, the price/user ranges from a minimum of $1/mo to $10.75/mo when buying everything for everyone.
Users must be purchased in blocks of 5.
Pricing for user services in dedicated accounts works the same way as shared, except that there is a price discount for being dedicated.
| Service | Base Price | All Users Price | Bundled Price |
|---|---|---|---|
| Starter User Bundle (WebMail, WebAides, POP, IMAP, SMTP, Basic Filtering) | $0.75 | $0.75 | $0.75 |
| SecureLine Email Encryption | $5.00 | $2.25 | $1.50 |
| Email Archival | $6.00 | $4.00 | $3.50 |
| Premium Email Filtering: Beginner | $1.50 | $1.50 | $1.50 |
| Premium Email Filtering: Business | $2.75 | $2.50 | $2.25 |
| Mobile Sync | $3.00 | $3.00 | $2.00 |
So, the price/user ranges from a minimum of $0.75/mo to $10.00/mo when buying everything for everyone.
Users must be purchased in blocks of 5.
LuxSci measures the outbound bandwidth used by dedicated servers on a monthly basis. If this amount exceeds the amount of outbound bandwidth included with the server (see the dedicated server price list for these) then a bandwidth overage charge issued to cover the excess.
The amount of bandwidth included with dedicated servers is more than most customers will ever need.
Bandwidth Overage Charge: $10.00 per 50 GB outbound bandwidth (or fraction thereof).
A certain amount of disk space is included with your account. Additional disk space can be purchased in blocks. The price depends on your server type:
| Environment | Upgrade Block Size | Price |
|---|---|---|
| Shared: Business Class | 50 GB | $0.30/GB |
| Shared: Enterprise Class | 25 GB | $0.60/GB |
| Shared: Business Class Storage Overage | 1 GB | $0.50/GB |
| Shared: Enterprise Class Storage Overage | 1 GB | $0.75/GB |
| Dedicated: Business Class AWS | 100 GB | $0.20/GB |
| Dedicated: Business Class RackSpace | 50 GB | $0.40/GB |
| Dedicated: Enterprise Class | 50 GB | $0.40/GB |
For shared accounts, if you exceed your purchased disk space limit, you will merely be charged for the additional Gigabytes used (rounded up) each month at the "overage" price listed above.
Dedicated customers should never exceed their purchased disk space as this can result in a disk full situation and data loss.
There is no charge to add a domain to your account; accounts can contain any number of domains.
There is a charge for LuxSci DNS and Domain Registration services:
| Service | Price |
|---|---|
| Domain Registration* | $15.00/domain/yr |
| DNS Service | $1.00/domain/mo |
*Price is for standard ".com", ".net", ".org", ".biz", ".us", or ".info" domain names. Other domain extensions vary in price for registration.
HIPAA accounts: Business Email accounts + HIPAA upgrade.
Business Email, SecureForm, and Premium High Volume accounts, both dedicated and shared, can all be HIPAA.
The HIPAA upgrade involves a $100/mo HIPAA setup fee. This will be waived under some conditions — see Discounts. HIPAA accounts must also purchase SecureLine email encryption licenses for all compliant users.
User Licenses: Premium Email Filtering is a service that can be added for users on a per-domain basis. User license prices are listed in the sections "Users: Standard License Prices" and "Bundles: Discounted User Prices".
Private Label/White Label: The Premium Email Filtering portal can be private labeled to some degree; this option is included with the appropriate level of our "Private Labeling" service.
Price starts at $25.00/month.
Learn about Private Labeling.
Monthly price for the tiers of SecureForm service. This can be added to any Business Email account.
| Name | Forms | Posts/day | Add-on Price |
| Small Business | 3 | 1,000 | +$15.00/mo |
| Enterprise | 25 | 5,000 | +$40.00/mo |
| Reseller | 100 | 10,000 | +$100.00/mo |
Spotlight Mailer can be an add on to any Email Services account; however, it is most commonly purchased with High Volume.
Pricing for Spotlight Mailer is based on the number of distinct logins that you require (except in dedicated situations, most customers only need 1
TLS Certificates purchased by us for you through Comodo.
Learn more: SSL/TLS Certificates at LuxSci.
| Service | Price |
|---|---|
 Domain-Validated | $49/cert/yr |
Positive SSL Domain-Validated Certificate.
Very quick and easy to issue. No warranty.
Limited validation and no TLS site seal available.
Usable on any number of servers. | |
| Organization-Validated ($50,000 warranty) | $99/cert/yr |
Comodo/InstantSSL Organization-Validated Certificate.
$50,000 certificate validation warranty.
Optional: PCI Scanning and web-site vulnerability scanning from Comodo.
Usable on any number of servers. | |
| Organization-Validated Pro ($100,000 warranty) | $149/cert/yr |
Comodo/InstantSSL Organization-Validated Certificate.
$100,000 certificate validation warranty.
Ideal for businesses wishing to display superior guarantees to their customers while staying within a budget.
Optional: PCI Scanning and web-site vulnerability scanning from Comodo.
Usable on any number of servers. | |
| Extended Validation (EV; $1,750,000 warranty) | $249/cert/yr |
Comodo Extended Validation Certificate.
$1,750,000 certificate validation warranty.
Optional: PCI Scanning and web-site vulnerability scanning from Comodo.
Usable on any number of servers.
See also: Extended Validation Certificates | |
| Domain-Validated Wild Card | $249/cert/yr |
Domain-Validated Positive SSL Wild Card Certificate.
Very quick and easy to issue. No warranty.
Limited validation and no TLS site seal available.
Usable on any number of servers. | |
| Organization-Validated Wild Card ($250,000 warranty) | $449/cert/yr |
Comodo/InstantSSL Organization-Validated Wild Card Certificate.
$250,000 certificate validation warranty.
Optional: PCI Scanning and web-site vulnerability scanning from Comodo.
Usable on any number of servers. | |
SecureChat pricing is a function of the number of user licenses purchased.
| Number of licenses | Price/license/month |
|---|---|
| 1+ licenses | $6/license |
The licensed users / logins to the SecureChat system do not have to correlate with LuxSci email hosting users.
The ability to SecureText is included with your SecureLine licenses; however, texting credits are needed for the individual SecureTexts sent. Sending non-SecureText direct text messages from Luxsci also requires texting credits.
Texting Credits
Texting credits are available either as:
| Service | Price |
|---|---|
| Recurring subscriptions: Block of 250 texting credits/month | $10/mo |
| Recurring subscriptions: Extra block of 250 texting credits | $20 |
| Pay-as-you-go: non-expiring block of 250 texting credits | $20 |
*1 credit covers one message to a number in the United States. Long messages and messages to other countries will cost multiple credits, depending on carrier fees.
Dedicated sending phone numbers and short codes available, call sales for pricing.
SecureText Limits
Pas-as-you-go accounts can send up to 250 SecureText messages each day.
Recurring accounts have a daily SecureText sending limit equal to their monthly subscription—up to 1,000 credits/day. I.e., if you get 1500 credits/month, then you can use up to 1000 credits/day.
Recurring accounts with Private Labeling can obtain a free dedicated sending phone number (a 10-digit US long code phone number) from LuxSci. Once that phone number has been added, these accounts have a daily SecureText sending limit equal to their monthly subscription up to 75,000 credits/day.
To send more messages in a day or to send faster than 1/second without queuing, a short code phone number will be needed. Please contact sales for pricing.
SecureVideo pricing is a function of the number of user licenses purchased.
| Number of licenses | Price/license/month |
|---|---|
| 1-9 licenses | $50/license |
| 10-50 licenses | $35/license |
| 51-100 licenses | $25/license |
| 101+ licenses | $15/license |
Licenses include: unlimited sessions, screen and file share, optional recording, optional HIPAA compliance, session notes, and much more.
Virtual Clinic pricing: per location and queue of providers (providers must also have regular SecureVideo licenses).:
| Number of licenses | Price/license/month |
|---|---|
| 1-3 licenses | $150/license |
| 4+ licenses | Call |
Connect to LuxSci through a VPN for added security and privacy. For details, see: VPN Access.
| Service | Price/user/month |
|---|---|
| VPN Access | $5.00 |
I am extremely satisfied with your security features and with the extent of knowledge of your support staff. You provide a solid, reliable service and also manage to continue to add more thoughtful features -- all at a reasonable price."
As a dentist, I'm glad I found LuxSci to walk me through the process of becoming HIPAA-compliant! Once I signed up, Connie and Peter both helped me setup get situated with my secure email service. Getting my Business Associate Agreement also a snap. Thank you LuxSci. Now I can concentrate on treating patients!"
Every time I needed support with LuxSci's Secure Email solution the technical staff at LuxSci found the solution very quickly. They always get to work on a ticket immediately. They always give a status update in the ticket system which also notifies via email. Opening and updating a support ticket is very easy. We are very pleased with the Secure Email product and the support team."
LuxSci is a very unusual company in the respect that if you ask support for a technical help, NOTHING is ever insurmountable to them. From a 1 to a 10, they are twelve!"
We use your High Volume SMTP service for our automated invoicing and purchase confirmations, so it is a critical part of our business. Your bulk SMTP has been the most reliable and cost effective I have used. The technical and sales support have been timely, efficient, and effective. I highly recommend."
Kevin Rasmussen, Co-owner, Keo Scientific Ltd., http://keoscientific.com
Allen Job, All Smiles Pediatric Dentistry
Andy Groll, USAmeriBank
Tim Hughes, United Conduit Securities
Leonard S Rann, Tradavo
