LUXSCI

Security

Feature  
Data stored at rest using 256-bit AES encryption
Data transmitted using TLS
Data access via public key encryption
Each user has his/her own encryption key

Compliance

Feature  
HIPAA-compliant
Permanent storage for all messages and attachments
Administrator access to all messaging data

Application

Feature  
Unlimited messages
Multiple devices per user
Distribution lists
iOS App (iPhone, iPad, iPod Touch)
Android App
Responsive Desktop/Mobile Web Browser Interface
Integrated as a Widget in LuxSci.com
Real-time communications
Auto-sync of conversations among all devices
Send and receive attachments and images
Timestamps and read receipts for all messages
Out of Office replies

API

Feature  
Get existing and new conversations
Get existing and new messages
Start new conversations
Send new messages and files
Download file attachments

Delays in communication no longer represent a delay in care. Our facility did a pilot study and it showed that the average response time from doctors using using secure chat is 1-2 minutes, compared to 28 minutes when they used pagers and phones. I oversee a multidisciplinary team of health care professionals. With so many people involved, having fast, secure text messaging is critical to how we relay doctor's orders and changes in patient status, and get nursing updates and therapy reports."

Aaron Salyapongse, MD, Director of Hip and Knee Surgery at Valley Care Hospital