Secure Texting: HIPAA Compliant Text Messaging

Security & Compliance

Feature
Data stored at rest using 256-bit AES encryption
Data transmitted using TLS
Data never transmitted directly in raw text messages
Data not stored on recipient mobile devices
Password-based recipient authentication
Audit trail of recipient logins and recipient message access
HIPAA-compliant
Permanent storage for all messages and attachments with Email Archival

Sending SecureText Messages

Feature
Send from LuxSci WebMail or any email program
Send via the LuxSci REST API
Send to multiple recipients in one message
Send to both secure email and SecureText recipients in the same message
Send content and attachments up to 100 MB per message
Send attachments and images
No special application needed
Request and receive read receipts without the need for recipients to approve them
Notification text messages are customizable (with Private Labeling)
Obtain and use a custom texting phone number or short code (with Private Labeling)

Receiving SecureText Messages

Feature
Any smartphone with a Web browser and Internet access
View images and attachments supported by your smartphone
Secure reply to messages
Self-service password reset via configurable alternate email address
Quickly view new SecureText messages without entering a password (as long as your IDLE timeout has not expired)
Session IDLE logout
Session logout on demand
View all sent and received messages in one place (with Private Labeling)

What People Say About LuxSci

You are exceeding expectations. I have been very impressed with your organization. From sales and billing to tech support, everyone has been very responsive and knowledgeable. Most problems are resolved during the first contact. Thank you for your dedication to service and excellence. I will be recommending you without hesitation."

Every time I needed support with LuxSci's Secure Email solution the technical staff at LuxSci found the solution very quickly. They always get to work on a ticket immediately. They always give a status update in the ticket system which also notifies via email. Opening and updating a support ticket is very easy. We are very pleased with the Secure Email product and the support team."

As a dentist, I'm glad I found LuxSci to walk me through the process of becoming HIPAA-compliant! Once I signed up, Connie and Peter both helped me setup get situated with my secure email service. Getting my Business Associate Agreement also a snap. Thank you LuxSci. Now I can concentrate on treating patients!"

I am extremely satisfied with your security features and with the extent of knowledge of your support staff. You provide a solid, reliable service and also manage to continue to add more thoughtful features -- all at a reasonable price."

The difference between a quality service provider and the rest is how they respond when things are not working. Being able to get someone on the phone after hours to sort out issues promptly is key. LuxSci delivered on their support promises in every respect."