be Smart.
be Secure.
Phone: 800-441-6612



Screen and file sharing

Session Notes

Create, view, and manage clinical session notes.


Users send session invitations, monitor for patients, launch sessions, and more from their personalized dashboards.


Users invite patients / participants by email, text messaging, or reading a unique 9-digit code over the phone.

Virtual Waiting Rooms

Patients enter the provider’s virtual waiting room by clicking a link in an email or entering a code sent from the provider.


Make it easy for your patients to recognize you. Customize your virtual office with your own URL, logo, and colors.

Accept credit cards online

Unlimited sessions

HIPAA Compliance

How are HIPAA standards met by SecureVideo?

In addition to a signed Business Associate Agreement:

  • 256-bit AES-encrypted signaling and media stream
  • 256-bit TLS-encrypted administration
  • 128-bit AES-encrypted full database encryption
  • Dedicated data center cage with biometric security, with no reliance on third parties for any routine network maintenance or management
  • Each session participant has his/her own individual session access code, which provides granular access and auditability
  • Auditing of all system logins and actions by IP addresses and user agents
  • No passwords stored on our system; we store salted one-way password hashes only
  • Notifications sent from our system, such as invites, notifications, and reminders, never include any PHI
  • For additional PCI compliance, no credit cards are stored on our system, nor does any credit card information pass through our system in unencrypted form; all credit card information is vaulted at our PCI-compliant merchant gateway
  • Our media streams run point-to-point by default, instead of through a relay, which results in the videoconferencing streams not transiting our infrastructure in the vast majority of technical scenarios. We do use a secure relay when necessary, as in the case of multiple Network Address Translation (NAT) devices situated between the endpoints.



Windows XP SP3+

Mac OSX 10.7+

iPad and iPad mini running iOS 8.0+

iPhone or iPod touch running iOS 8.0+

Android tablets running v4.0.3+ (hover for

Android tablets running 4.0.3 or later, with NEON compatible ARM processor and Dual core CPU, e.g., Samsung Galaxy Tab 3 and 4. (Not supported on devices using Atom processors.

Android phones running v4.0.3+ (hover for

Not supported on phones that use Atom processors.

Windows tablets running Windows 8+ (hover for

Not compatible with Windows RT.
Starting at $60/mo
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—Joan Freeman,

TRUSTe Privacy Certification Refund Policy Thawte Extended Validation SSL Certificate
McAfee Secure TRUSTe Privacy Certification Thawte Extended Validation SSL Certificate Refund Policy
• Access Anywhere
• Fast and Robust
• Super Secure
• Tons of Features
• Customizable
• Mobile Friendly

Send and receive email from your favorite programs, including:

 Microsoft Outlook
 Mozilla Thunderbird
 Apple Mail
 Windows Mail

... Virtually any program that supports POP, IMAP, or SMTP

Keep your email, contacts, and calendars in sync:

 Apple iPhone and iPad
 Android Devices
 Windows Phone

... Any device with Exchange ActiveSync (EAS) support

Relay your server's mail through LuxSci via smarthost:

• Resolve issues with ISP sending limits and restrictions
• Improve deliverability with better IP reputation and IP masking
• Take advantage of Email Archival and HIPAA Compliance
• Even setup smarthosting from Google Apps!

Free web site hosting with any email account:

• Start with up to 10 web sites and MySQL databases
• DNS services for one domain included
• Tons of features and fully HIPAA capable

LuxSci's focus on security and privacy:

• Read The Case for Email Security
• Read Mitigating Security & Privacy Threats
• Review our Privacy Policy

The most accurate, flexible, and trusted filters in the business:

• Premium protection with Intel Security Saas
• Realtime virus database guards against the latest threats
• Seven-day quarantine lets you put eyes on every filtered email
• Supplement with our Basic Spam Filter for even more features

End-to-end secure email encryption — to anyone, from anyone:

• No setup required — encryption is automatic and easy to use
• Secure outbound email with TLS, PGP, S/MIME, or Escrow
• Free inbound encryption via our SecureSend portal
• Independent of your recipient's level of email security
• Widely compatible and fully HIPAA Compliant

Add an extra layer of security with an SSL Certificate:

• Secure your web site
• Debrand LuxSci WebMail with your own secure domain
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Encrypt your service traffic via secure tunnel:

• Add another layer of security to your SSL connections
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• Restrict your account to VPN access only

Secure long-term message archival:

• Immutable, tamperproof email retention with audit trails
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Free data backups included with all email hosting accounts:

• Automatic backups of all email, WebAides, web/database data
• Seven daily backups and up to four weekly backups
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• Custom backup schedules for dedicated servers

Automate your email management:

• Save messages to specific folders or to LuxSci WebAides
• Advanced text scanning with regular expressions
• Tag messages, alter subject lines, or add custom headers
• Filter by message charset, type, TLS status, DKIM status
• Chain filters together for even more complex actions

• Bulk add and edit users, aliases and more
• Control sharing and access globally or on a granular level
• Delegate user roles through permissions
• Configure account-wide taglines, sending restrictions, and more
• Remotely administer account via SOAP API

Share, collaborate, organize, synchronize:

• Calendars, Contacts, Documents, Notes, Widgets, Workspaces
• Fine-grained access control and security
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• Save over solutions like Microsoft Exchange

Free folder sharing for all email hosting accounts:

• Share mail folders with other users in your account
• Subscribe to only the folders you want to see
• Set read-only or read-write access control
• View all personal and shared folders via unified web interface

Color code and label your email messages:

• Define and assign multiple IMAP keywords to each message
• Filter, search, and sort by tags
• Compatible and synchronizes with any IMAP email client
• Also usable with WebAide entries