Text messaging is easy and instant. It allows you to communicate accurately with your staff and improve efficiency. Text is not secure, especially around HIPAA and HITECH standards. When you send a text, it creates many copies and stores on the phone company's servers. There are unencrypted and not secure. If you have a data breach or you lose a mobile device, it can cost your organization fines and penalties.
Enter SecureChat, the simple secure solution for HIPAA-compliant communication. We make it easy to send secure patient health information, documents, images, and more. SecureChat, end-to-end encryption, a mobile app and desktop solution. This helps improve workflow, care coordination, close sensitive time gaps around notifications and alerts. Key features include alerts to close the gap on time sensitive issues, add and remove users from messages to improve workflow, super administrator rights, and patient referrals.
I am extremely satisfied with your security features and with the extent of knowledge of your support staff. You provide a solid, reliable service and also manage to continue to add more thoughtful features -- all at a reasonable price."
Every time I needed support with LuxSci's Secure Email solution the technical staff at LuxSci found the solution very quickly. They always get to work on a ticket immediately. They always give a status update in the ticket system which also notifies via email. Opening and updating a support ticket is very easy. We are very pleased with the Secure Email product and the support team."
LuxSci has been a pleasure to work with. The level of support we've received from them has been top-notch. From the smallest user issue to complex custom work, LuxSci has delivered service far above what I expected. Best of all, uptime with LuxSci has been 100%."
I wanted to congratulate you on your service; the reduction in Spam is incredible, and the speed of delivery is stunning. I am recommending you to all of my friends and associates! You can quote me on that!"
You are exceeding expectations. I have been very impressed with your organization. From sales and billing to tech support, everyone has been very responsive and knowledgeable. Most problems are resolved during the first contact. Thank you for your dedication to service and excellence. I will be recommending you without hesitation."