Text messaging is easy and instant. It allows you to communicate accurately with your staff and improve efficiency. Text is not secure, especially around HIPAA and HITECH standards. When you send a text, it creates many copies and stores on the phone company's servers. There are unencrypted and not secure. If you have a data breach or you lose a mobile device, it can cost your organization fines and penalties.
Enter SecureChat, the simple secure solution for HIPAA-compliant communication. We make it easy to send secure patient health information, documents, images, and more. SecureChat, end-to-end encryption, a mobile app and desktop solution. This helps improve workflow, care coordination, close sensitive time gaps around notifications and alerts. Key features include alerts to close the gap on time sensitive issues, add and remove users from messages to improve workflow, super administrator rights, and patient referrals.
The difference between a quality service provider and the rest is how they respond when things are not working. Being able to get someone on the phone after hours to sort out issues promptly is key. LuxSci delivered on their support promises in every respect."
I just wanted to say thanks to all the great support and sales people I've dealt with from LuxSci. Our website launched this weekend nearly flawlessly and had great help from your support department. Keep up the good work!"
I wanted to congratulate you on your service; the reduction in Spam is incredible, and the speed of delivery is stunning. I am recommending you to all of my friends and associates! You can quote me on that!"
I am extremely satisfied with your security features and with the extent of knowledge of your support staff. You provide a solid, reliable service and also manage to continue to add more thoughtful features -- all at a reasonable price."
LuxSci is a very unusual company in the respect that if you ask support for a technical help, NOTHING is ever insurmountable to them. From a 1 to a 10, they are twelve!"