LuxSci's Secure Line provides seamless HIPAA compliant email encryption with everyday email tools. There's no setup required, and no special hardware or software that you need. It works on mobile devices, desktop applications, and browser based email clients. Switch between different levels of email security on the fly for a more convenient or more secure option. TLS encryption can be used for hassle free email as usual security, while other more secure methods provide higher levels of protection. HIPAA accounts come with an opt out feature for encryption to make sure emails sent out are secure by default. Other accounts can choose to opt in to only secure emails when they want to. Also, the SecureSend portal enables anyone with an email address to send secure messages to any LuxSci secure Line user through any web browser.
I am extremely satisfied with your security features and with the extent of knowledge of your support staff. You provide a solid, reliable service and also manage to continue to add more thoughtful features -- all at a reasonable price."
As a dentist, I'm glad I found LuxSci to walk me through the process of becoming HIPAA-compliant! Once I signed up, Connie and Peter both helped me setup get situated with my secure email service. Getting my Business Associate Agreement also a snap. Thank you LuxSci. Now I can concentrate on treating patients!"
I just wanted to say thanks to all the great support and sales people I've dealt with from LuxSci. Our website launched this weekend nearly flawlessly and had great help from your support department. Keep up the good work!"
The difference between a quality service provider and the rest is how they respond when things are not working. Being able to get someone on the phone after hours to sort out issues promptly is key. LuxSci delivered on their support promises in every respect."
Every time I needed support with LuxSci's Secure Email solution the technical staff at LuxSci found the solution very quickly. They always get to work on a ticket immediately. They always give a status update in the ticket system which also notifies via email. Opening and updating a support ticket is very easy. We are very pleased with the Secure Email product and the support team."