Do you need a VPN for Secure Email in a Wireless Hotspot?
LuxSci has been approached by many people asking for VPN (Virtual Private Network) services. When we ask them why, they indicate that they use wireless hotspots (like at Starbucks and other public places) that are insecure and untrusted and they want to be sure that their email is secure and encrypted there.
This is a very legitimate concern. Wireless hotspots are serious danger zones; we have seen many cases of people who have carelessly used insecure connections to email and had their login usernames and passwords stolen in such places. This can lead to identity theft, the leaking of sensitive company or personal information, and other serious problems. Anyone using public wireless hotspots or other untrusted networks for email and other activities that involve personal information need to take care that the information sent to and from their computers is protected. If the transmission of your sensitive information is protected, then you have nothing to worry about and hotspots can be great places to work.
So, why is a VPN a good solution?
A virtual private network creates a secure tunnel between your computer and the location of the network, which is typically your office or a VPN-service provider. When the VPN is enabled, all Internet traffic travels through it first to get out to the Internet. This means that this secure tunnel secures your email, chat, web browsing, and anything else that you may be doing on the Internet, from malicious users of the local hotspot.
So, if you have a VPN, you can turn it on and know you are safe … from people in the hotspot anyway.
There are some downsides to VPN use
Typically, a VPN costs money. You usually have to have special software installed on your computer and the license to use that software will cost you or the VPN provider money. There are open source VPN solutions (like OpenVPN), but they are complex to setup and get working correctly.
Additionally, a VPN only protects your communications between your computer and the VPN itself. So, in the case where the VPN is in your office, your data travels from your computer to the office over the secure VPN. Any information that then goes on and out to the Internet at large is no longer protected and could still be eavesdropped upon.
Use of SSL is a good alternative to the use of a Virtual Private Network
If your concern is in securing access to your email (POP, SMTP, IMAP, and/or WebMail), then use of a VPN is not the only solution. An email service that provides "Secure Email" will give you the option of connecting to your email over SSL (How Does Secure Socket Later (SSL or TLS) Work?).
When you use SSL to connect to your email or WebMail server, then all communications from your computer all the way to your email server are encrypted and protected from eavesdropping. In fact, once you setup your email program (i.e. Outlook or Thunderbird) to use an "SSL-enabled" connection, it will always be secure no matter from where you are connecting.
All modern email clients and web browsers support SSL very well and it is usually just the matter to "checking a box" to turn it on, if secure email services are an option for you.
The advantages of SSL over VPN are:
- You do not have to remember to enable SSL (like you do for the VPN). Once configured, you are always using SSL and are thus secure even if you are in a hurry and would have forgotten to enable your VPN
- SSL protects your communications all the way to the email servers; a VPN only protects you for part of the trip. Of course, if the VPN is next to the email server, this is a moot point.
- SSL is generally much cheaper than using a VPN
- Most web sites that you use that deal in sensitive information will allow you to login securely over SSL so that your web sessions are secured and cannot be eavesdropped upon.
Of course, if you need other types of communication which are not SSL-enabled to be secure, or if you need access to information behind a company firewall, then a VPN will be invaluable for you. Otherwise, SSL-enabled connections provide as much or more security and protect against forgetfulness.
What does LuxSci provide?
LuxSci does not provide VPN services. However, LuxSci does provide SSL for its users’ POP, IMAP, SMTP, and WebMail connections at no additional cost.
Where can you get VPN services?
If you need a VPN and your office doesn’t offer it, you can check out

December 24th, 2008 at 11:02 am
[...] There is no guarentee that the authentication is happening over a secure (SSL) connection. The connection could be insecure and any usernames or passwords that you send could be eavesdropped upon. [...]
January 21st, 2009 at 4:17 pm
[...] One very nice feature is that, while you have the option to use secure or insecure connections for each of these protocols, the iPhone configures itself for a secure connection by default — you actually have to do extra work to disable the SSL/TLS security options. This is notable, especially since it is common to be checking your email in an untrusted wireless hotspot where use of SSL (or a VPN) is essential. [...]
February 5th, 2009 at 6:19 pm
[...] is less of a problem than eavesdropping near the sender and recipient (i.e. in their workplace or local wireless hotspot). So, one must take care that messages are sent securely and received securely. This [...]
February 16th, 2009 at 8:06 am
To protect my mail and other means of communication, I
always use this vpn, I like very much, and I advise you to use it too.
March 7th, 2009 at 9:24 pm
[...] can read your sensitive information. This is especially dangerous if you are connecting from a wireless hotspot or other location where you do not trust everyone who may be using the local [...]
August 15th, 2009 at 6:34 am
I’ve found it’s best to use an OpenVPN based VPN, many hotspots block GRE which is required for a PPTP connection to be maintained, whereas OpenVPN can be configured to just use TCP (on port 443 – HTTP over SSL for example). This has the best of both worlds, easy connection, and very very secure data.
If you don’t have a hosted server to setup OpenVPN on, there are several providers to choose from. I’ve used http://www.overplay.net and http://www.strongvnp.com before, they both work well!
Mike
June 22nd, 2010 at 8:08 am
Excellent read, I just passed this onto a colleague who was doing a little research on that. And he actually bought me lunch because I found it for him smile So let me rephrase that: Thanks for lunch!