LuxSciLuxSci
be Smart.
be Secure.
Phone: 800-441-6612
sales@luxsci.com
support@luxsci.com
Overview
Email
Web
Administration
Collaboration
HIPAA
VPN Access

Email Security

Email Security and Privacy Features

Feature Available

End-To-End Email Encryption

The SecureLine End-To-End Email Encryption Service provided by LuxSci allows users to send and receive secure email messages with ease. Messages can be sent and received from anyone with an email address, no matter what type of email software or service; regardless if their email services are insecure!

SecureLine provides services compatible with PGP and S/MIME. It also offers a message "Escrow" service that can be used to communicate securely with anyone.

See Also:

SecureLine End-To-End Email Encryption Service

Secure WebMail (SSL)

Your passwords, and the contents of all of your messages, are encrypted via SSL (Secure Socket Layer) when transmitted to our WebMail application. Nobody can eavesdrop and you know for sure that you are communicating with LuxSci!

Additionally, you can use our optional visual keyboard to enter your password with a mouse when logging into our WebMail portal. This tool helps you mitigate the possibility that spyware is running on your computer (or the unreliable computer at an Internet Cafe). It prohibits the machine from capturing your password and delivering it to unauthorized people.

Secure IMAP and POP (TLS and SSL)

Regular IMAP and POP put your username, password and all of your messages at risk because messages are sent back and forth between servers in "plain text". Anybody who attempts to review your messages can discover your password. With Secure IMAP and POP over SSL, all of this information is encrypted; nobody can eavesdrop or steal your password!

Secure, Authenticated SMTP (TLS and SSL)

Regular SMTP (like regular IMAP and POP) is also insecure. Anybody that scans your "plain text" messages can discover your password! With Secure SMTP, all of this information is encrypted! Our SMTP Server also requires authentication for SMTP Relaying which forces you to send your username and password in order to send messages. This protects you and LuxSci servers from being used to send Spam.

Our secure SMTP services are provided via TLS (Transport Layer Security; STARTTLS for SMTP) and SSL. This makes them compatible with all email clients that support one of these mechanisms.

Secure, Anonymous SMTP

Use LuxSci's Secure, Anonymous SMTP server to strip all information about your computer, it's Internet address and your email client from outgoing messages. This provides enhanced privacy as your recipients will have no way to determine the email's origin. They can only track messages back to LuxSci's servers. Otherwise recipients could use your computer address information to determine your physical location by region, city, or even the address!

Secure Email Transmission with TLS

LuxSci's inbound email servers support "Transport Layer Security - TLS". This encrypts and secures emails you receive from other companies during transit to LuxSci's servers (assuming the sender's server supports this feature). Transport Layer Security - TLS also secures all internal emails on LuxSci during transport.

LuxSci's servers will also use TLS whenever possible for outbound email. See: SMTP TLS: All About Secure Email Delivery over TLS.

Two-Factor Authentication

LuxSci's Web Interface supports optional two-factor authentication to further secure logins. The first factor is the user's username and password. The second is a Token, which is sent either to the user's mobile device as a text message or to an alternate email address. The user must receive this Token and enter it to complete the login process.

The Web Interface also integrates with any DuoSecurity account that you have for advanced two-factor authentication. Options which include: text message, Phone call, hardware token, Mobile device APP, user management, logging, auditing, and more.

Custom Firewall Access Control

Allow and/or deny access to WebMail, POP, IMAP and SMTP based on IP or IP Range. Rules can be implemented per-user, per-domain and/or account wide.

Optionally allow access to POP, IMAP, and SMTP based on a successful prior login to the Web Interface.

Custom firewall rules can also apply to FTP and Secure FTP access.

Read More

Login/Access Auditing

We track all logins to your account via POP, IMAP, SMTP and WebMail. This includes the exact time and the IP address used, among other information. This auditing information is available to you, your account administrator and technical support at all times. You can easily check if unwanted people or programs are logged into your accounts. Additionally, you will be sent automated alerts when login attempts to your account fail.

WebMail Access Restrictions

This option can restrict users' access to WebMail to a specified set of IP addresses or IP blocks (CIDR). It can also restrict the login availability of users to a selected set of countries and/or regions.

Auditing of Email Sending

We track all messages sent from WebMail, your email servers (via SMTP) and your web sites. This allows you, your administrator and our support team to review what email messages are being sent and from where. It also allows LuxSci to proactively stop Spam attempts even if the Spam messages are unintentional or the result of web site insecurity. Note, records of message content are not available to your administrators or to our standard support teams, so this auditing does not tread on privacy concerns.

Incoming Email Attack Guard (with Premium Email Filtering)

Attack Guard protects your message infrastructure from Denial of Service (DoS) attacks and other threats with real-time monitoring and analysis of email traffic patterns. Dictionary attacks, mail bombs, email flooding and other attacks designed to interrupt service or harvest corporate or personal email addresses can be blocked with real-time detection. Additionally, the service scans the incoming Simple Mail Transport Protocol (SMTP) stream for abnormalities in protocol compliance and abuse. This service is automatically included as part of our Premium Email Filtering service.

Customizable WebMail Session Timeouts

Account administrators and users can customize their WebMail session timeout. The default timeout is 2 hours but this range can be designed for timeout flexibility between 5 minutes and 8 hours. Account administrators also have the option to monitor user timeouts and program them to be no longer than the account-wide default.

Customizable WebMail Login Failure Lockouts

Users are blocked from WebMail if they fail to successfully login (from their IP) 5 times within a 10 minute span. Administrators can customize this range (i.e. number of failures and the period of time) globally and on a per-domain basis.

This feature mitigates password guessing via the WebMail interface login screens.

Web Portal Security: Mobile Site

LuxSci provides an alternate secure members' web portal (the Mobile Site). The Mobile Site feature uses minimal graphics for maximal speed. It does not require the use of cookies or JavaScript and suppresses some of the features of the full portal that may put you at risk, like viewing HTML attachments inline. The Mobile Site supports most of the non-administrative features of the full members' portal (including WebMail, WebAides, Workspaces and Widgets, technical support, and help) and provides maximal browser compatibility and security.

It is your choice if and when you use the Mobile Site or the Full Site (which does use cookies, JavaScript and more graphics). While the Mobile Site is faster and may be more secure, the Full Site offers a more full-featured experience.

See Also: About the Mobile Site.

Starting at $10/mo
Sign Up

"I am extremely satisfied with your security features and with the extent of knowledge of your support staff. You provide a solid, reliable service and also manage to continue to add more thoughtful features -- all at a reasonable price."

—Kevin Rasmussen, Co-owner, Keo Scientific Ltd., http://keoscientific.com

TRUSTe Privacy Certification Refund Policy Thawte Extended Validation SSL Certificate
McAfee Secure TRUSTe Privacy Certification Thawte Extended Validation SSL Certificate Refund Policy
• Access Anywhere
• Fast and Robust
• Super Secure
• Tons of Features
• Customizable
• Mobile Friendly

Send and receive email from your favorite programs, including:

 Microsoft Outlook
 Mozilla Thunderbird
 Apple Mail
 Windows Mail

... Virtually any program that supports POP, IMAP, or SMTP

Keep your email, contacts, and calendars in sync:

 Apple iPhone and iPad
 Android Devices
 BlackBerry
 Windows Phone

... Any device with Exchange ActiveSync (EAS) support

Relay your server's mail through LuxSci via smarthost:

• Resolve issues with ISP sending limits and restrictions
• Improve deliverability with better IP reputation and IP masking
• Take advantage of Email Archival and HIPAA Compliance
• Even setup smarthosting from Google Apps!

Free web site hosting with any email account:

• Start with up to 10 web sites and MySQL databases
• DNS services for one domain included
• Tons of features and fully HIPAA capable

LuxSci's focus on security and privacy:

• Read The Case for Email Security
• Read Mitigating Security & Privacy Threats
• Review our Privacy Policy

The most accurate, flexible, and trusted filters in the business:

• Premium protection with Intel Security Saas
• Realtime virus database guards against the latest threats
• Seven-day quarantine lets you put eyes on every filtered email
• Supplement with our Basic Spam Filter for even more features

End-to-end secure email encryption — to anyone, from anyone:

• No setup required — encryption is automatic and easy to use
• Secure outbound email with TLS, PGP, S/MIME, or Escrow
• Free inbound encryption via our SecureSend portal
• Independent of your recipient's level of email security
• Widely compatible and fully HIPAA Compliant

Add an extra layer of security with an SSL Certificate:

• Secure your web site
• Debrand LuxSci WebMail with your own secure domain
• Access secure email services via your own secure domain

Encrypt your service traffic via secure tunnel:

• Add another layer of security to your SSL connections
• WebMail, POP, IMAP, SMTP, web/database access
• SecureForm posts, SecureLine Escrow, SecureSend access
• Restrict your account to VPN access only

Secure long-term message archival:

• Immutable, tamperproof email retention with audit trails
• No system requirements — minimal setup, even less upkeep
• Realtime archival of all inbound and outbound messages
• Works anywhere — even with non-LuxSci email hosting

Free data backups included with all email hosting accounts:

• Automatic backups of all email, WebAides, web/database data
• Seven daily backups and up to four weekly backups
• Unlimited restores included at no additional cost
• Custom backup schedules for dedicated servers

Automate your email management:

• Save messages to specific folders or to LuxSci WebAides
• Advanced text scanning with regular expressions
• Tag messages, alter subject lines, or add custom headers
• Filter by message charset, type, TLS status, DKIM status
• Chain filters together for even more complex actions

• Bulk add and edit users, aliases and more
• Control sharing and access globally or on a granular level
• Delegate user roles through permissions
• Configure account-wide taglines, sending restrictions, and more
• Remotely administer account via SOAP API

Share, collaborate, organize, synchronize:

• Calendars, Contacts, Documents, Notes, Widgets, Workspaces
• Fine-grained access control and security
• Access anywhere via secure web portal or smartphone
• Save over solutions like Microsoft Exchange

Free folder sharing for all email hosting accounts:

• Share mail folders with other users in your account
• Subscribe to only the folders you want to see
• Set read-only or read-write access control
• View all personal and shared folders via unified web interface

Color code and label your email messages:

• Define and assign multiple IMAP keywords to each message
• Filter, search, and sort by tags
• Compatible and synchronizes with any IMAP email client
• Also usable with WebAide entries