This month, the Cybersecurity and Infrastructure Security Agency (CISA) launched an initiative called MFA May to encourage individuals and businesses to enable multifactor authentication for their accounts. This article defines multifactor authentication and explains why organizations should implement it to improve the security of their accounts.   What is Multifactor Authentication? Multifactor authentication requires users […]

APIs are just one tool that organizations can use to streamline operations and automate processes. This article explains how secure email APIs can save time in healthcare communications. What is an API? API is an acronym that stands for “Application Programming Interface.” APIs enable companies to open up their applications’ data and functionality to external […]

The COVID-19 pandemic accelerated the digital transformation of the health care industry. Telehealth and virtual care delivery rapidly took off out of necessity, but this shift has been coming for a long time. Changing consumer preferences and new technologies are leading healthcare systems to pursue digital transformation. What is Digital Health Transformation? According to HIMSS, […]

Even before the COVID-19 pandemic, challenges with clinician burnout were impacting the healthcare system. A 2019 British Medical Association (BMA) survey found 80% of doctors were at high or very high risk of burnout. Enter the pandemic: staffing shortages, supply chain issues, and new regulations all contributed to an increase in clinician burnout over the […]

According to a HIMSS Market Insights study, nine out of ten healthcare executives see health equity as a top business priority. Improving health equity can drive value for other business metrics including patient satisfaction, provider retention, health outcomes, and cost reduction. Using personalized, scalable digital communications can be an effective way to address health equity […]