LuxSci

Understanding Cloud Servers

Published: March 6th, 2018

There is a lot of talk about Cloud Storage, Cloud Computing, Cloud Servers, and related things that can be accomplished in the pervasive land of distributed, abstracted computers.

Cloud = “Someone Else’s Computer”

LuxSci offers the option of running on dedicated servers in the “cloud”, in addition to the more common options of running on shared server(s) and on physical dedicated servers.  However, this all begs the questions:  “What exactly is a cloud server?”, “How powerful is it?”, “How reliable is it?”, and “When is a Cloud Server a better solution than a Physical Dedicated Server?”

What is a Cloud Server?

Here we answer those questions for you.  Read the rest of this post.

Thinking about Managing Email In-House? Think Again…

Published: February 22nd, 2018

One standard alternative to email outsourcing is to setup and manage your own email servers “in house”. While in some cases this may seem less expensive than outsourcing, you might not realize all of the features you sacrifice or all of the hidden costs that you incur if you want to do this right. By outsourcing with LuxSci, you can have email with maximal features at a lower total cost.

Download the eBook: Email Outsourcing Guide: When Uptime, Security, Reliability and Service Matter.

If you are considering email in house (or even at another outsourcing provider), you should consider the following… Read the rest of this post.

Why LuxSci Enterprise Class Servers Stay Up when Hardware Fails

Published: February 15th, 2018

The server your email is hosted on had a power supply issue and now your email is down … and will remain down for a few hours until your provider repairs the hardware issue and gets you back online.

Downtime sucks and it can hurt your business.  However, you can protect yourself from downtime due to hardware failure issues like this.

Normal dedicated servers fail when hardware fails

LuxSci offers two service options: Business Class and Enterprise Class.  The most notable difference between these options is reliability.  Enterprise Class services (both dedicated and shared) will keep running even if the underlying server hardware fails.  How does that work? Read the rest of this post.

Are you Prepared for Disaster? Business Continuity Planning for Email Outages

Published: February 9th, 2018

It happens to everyone who uses any email service: suddenly your email is no longer working.  If it’s just for a few minutes or some scheduled time at night, it’s usually no big deal.  However, if it’s in the middle of your work day and you rely on email, you may have a big problem.

Email can go down. Are you prepared?

What do you do if your email stays offline for 5 minutes … 10 minutes … an hour … and you don’t know when it is coming back? Read the rest of this post.

Email Archival is Required by HIPAA

Published: February 6th, 2018

Customers constantly inquire if Email Archival services are really required by HIPAA regulations.

There is a great deal of confusion and uncertainty here because:

  1. HIPAA by its nature is vague, listing many things that you need to do, but not saying how.  This makes things flexible and workable, if ambiguous.
  2. Email Archival generally adds cost to any email solution — and everyone prefers to avoid unnecessary costs.
  3. Most want to do the minimum needed for compliance due to time and budgetary constraints.

Email Archival is Required by HIPAA

In our opinion, Email Archival is an implicit requirement of HIPAA for all organizations that utilize email for the sending or receipt of ePHI should invest in.  In the next section, we’ll review why. Read the rest of this post.

SecureForm Dropbox Integration Now Available

Published: February 2nd, 2018

LuxSci SecureForm now supports sending your web and PDF form data to your Dropbox account.  Simply choose “Dropbox” from the available integrations, enter your Dropbox App token (follow our simple help guide to generate that), and specify what data formats should be uploaded.

  • Send data as: text, HTML, CSV, XML, custom text/html template, PDF template, etc.
  • Files can be uploaded as dated ZIP archives or dated individual files.
  • End-user files uploaded to your forms are also sent to Dropbox

HIPAA Compliance?  As long as you have a HIPAA-compliant Dropbox account and configure your Dropbox appropriately, you can use SecureForm to send your form data to Dropbox in a HIPAA-compliant manner.

Try it out!

Case Study: Securely Email Medical Laboratory Results to Patients

Published: February 1st, 2018

We count many medical laboratories among our customers.  They process lab tests for doctors and send the results to the patients via email.

Medical laboratories, while sometimes not HIPAA covered entities themselves, are Business Associates with Hospitals and doctors who are required to abide by HIPAA.  By the “transitive” nature of the HIPAA privacy laws, such Business Associates must take pains to abide by HIPAA security and privacy standards, protecting patient data, and ensuring confidentiality.

Medical labs use large scale secure email sending

In order to send patients their results via email, these labs must use a HIPAA-complaint system that can send email to anyone with an email address.

This post describes how one large medical lab uses LuxSci’s SecureLine to safely deliver lab results to 1000s people every day.

Read the rest of this post.

Cyber Espionage Infiltrates American Small Business

Published: January 30th, 2018

The last thing an architect could imagine is that his company’s proposal for a new commercial building site along a stunning San Francisco Bay view would lose to a competitor with a similar design and infrastructure, a lower bid, and a leaner delivery schedule. It happened. And cyber-espionage was the culprit.

New technology spans the globe as small businesses find themselves victims to espionage as someone steals their sales pipelines, customer lists, corporate secrets, and corridors to their Fortune 1000 clients without their knowledge. It was Robert Mueller, former head of the FBI, who stated in 2012 that “there are only two types of companies: those that have been hacked and those that will be.” A well-known attorney updated that comment recently when he warned his colleagues that “You are a company that has been hacked or a company that doesn’t know you were hacked.” This is a reality check for all business owners.

Read the rest of this post.

How iDTech Leverages SecureForm to Scale Their Organization

Published: January 20th, 2018

Interview with Kristi Murnin: Compliance and Risk Assessment Associate at iDTech.

January, 2018.

See iDTech online at https://www.idtech.com

Read a full transcript of this interview.

SecureForm Updates: New Look and New Integrations

Published: January 20th, 2018

In December, 2017, LuxSci released SecureForm FormBuilder 2.0 —  significant update that included user interface improvements together with new features like drag-and-drop, enhanced responsive form support, and more support for standard third-party JavaScript libraries.  Since then, we have been busily working on a number of significant improvements to SecureForm itself.  These are now available to all customers and include:

  1. Improved and simplified SecureForm user interface
  2. All of the places that you can send or save your form data have been recoded into “Integrations”
  3. We have added two new Integrations: Webhook and Slack
  4. It is now easy for LuxSci to extend SecureForm with new third-party integrations

Read the rest of this post.