August 30th, 2022

Business Continuity Planning: RTO vs RPO

When working in a critical sector like healthcare, business continuity planning is an essential task. In fact, organizations subject to HIPAA regulations must create a risk assessment that identifies the systems that contain sensitive data and plan for what happens to that data in case of an emergency. Once you understand what data is at […]

August 23rd, 2022

New from LuxSci: Accessibility Updates to SecureLine Escrow and SecureSend Portals

LuxSci is happy to announce that new accessibility features are now enabled in the SecureLine Escrow and SecureSend portals. These enhancements improve the portals’ usability and provide a more inclusive experience for people with disabilities. Everyone should be able to use the internet, and proper accessibility guarantees that. What is Accessibility? The Americans with Disabilities […]

August 16th, 2022

Personalize Healthcare Communications to Improve the Patient Experience

Recent survey results from CVS Health indicate that healthcare patients desire a more personalized healthcare experience. Over the last ten years, the online experience has become highly customized. Online vendors have more customer data and use it to extend personalized offers, reminders, and updates. Although people are concerned about online privacy, they are more likely […]

August 9th, 2022

Is Medical Billing Information Protected Under HIPAA?

Electronic medical billing requires access to protected health information to accurately bill and receive payment for medical treatments. While not covered entities, medical billing companies are often contracted as business associates and fall under HIPAA regulations. Title II of HIPAA applies directly to medical billing companies. It dictates the proper uses and disclosures of protected […]

August 2nd, 2022

Email List Hygiene: 5 Best Practices for Cleaning Up Email Lists

When sending emails from a new server and IP address, we always stress the importance of warming up the server to prevent emails from being flagged as spam. One critical step of the warm up is sending small batches of messages to email contacts that are likely to open and click on the content. Sending […]