April 12th, 2022

Increasing Operational Efficiency with Email Automation

If you work in a busy healthcare practice, administrative tasks can create additional costs and barriers to care. Common communications like appointment reminders, billing statements, and other external messages take a lot of time to create and send. By automating these emails, it’s possible to increase operational efficiency and improve patient outcomes. What is Email […]

April 5th, 2022

Is Email Archival Required by HIPAA?

Customers often inquire if email archival is required by HIPAA regulations. There is a great deal of confusion and uncertainty here because: HIPAA lists many requirements, but does not provide specific instructions on how to implement them. It’s ambiguous, but provides a great deal of flexibility for organizations. Email archival adds a fixed cost to […]

March 29th, 2022

Promoting Health Literacy with Email Engagement

In the final installment of our series on using digital technology for patient engagement, we discuss how email can promote health literacy and help patients manage chronic conditions. Patient Education and Health Literacy Chronic diseases like diabetes and heart disease require a high degree of health literacy to manage effectively at home. Health literacy is┬áthe […]

March 22nd, 2022

Improve Access to Preventative Healthcare with Email

Next up in our series on patient education and engagement, we look at ways to encourage preventative healthcare with digital technologies.   Vaccines and Flu Shot Information It’s challenging to encourage individuals to get a yearly flu shot. There are many reasons that people do not get annual flu shots. Some of these reasons include: […]

March 15th, 2022

Engage Patients with Educational Messaging

Educating patients about their upcoming medical procedures is an important part of building trust and increasing retention. Using digital technologies to educate patients is just one way to reinforce messaging and improve patient compliance. This article provides some examples of how to digitally engage with patients both before and after undergoing a medical procedure.