Version 2025.03.22
We, Lux Scientiae and our marketing partners, affiliates, or analytics or online chat service providers, use technologies such as cookies, beacons, tags, and scripts, to analyze trends, administer the website, tracking users’ movements around the website, and to gather demographic information about our user base as a whole. We may receive reports based on the use of these technologies by these companies on an individual and aggregated basis.
We partner with a third-party ad network to manage our advertising on other sites. Our ad network partner uses cookies and Web beacons to collect non-personally identifiable information about your activities on this and other Web sites to provide you targeted advertising based upon your interests. If you wish to not have this information used for the purpose of serving you targeted ads, you may opt-out by clicking here, or if located in the EU, please click here. Please note this does not opt you out of being served advertising. You will continue to receive generic ads.
You can opt in or out of behavioral targeting by enabling or disabling use of “marketing” cookies.
If you wish to subscribe to our newsletter(s), we will use your name and email address to send the newsletter to you. Out of respect for your privacy, we provide you ways to unsubscribe.
We provide you the opportunity to “opt-out” of having your personally identifiable information used for certain purposes, when we ask for this information. For example, if you purchase a product/service but do not wish to receive any additional marketing material from us, you can indicate your preference on our order form.
If you no longer wish to receive our newsletter and promotional communications, you may opt-out of receiving them by following the instructions included in each newsletter or communication or by emailing us at “support@LuxSci.com”. We offer an opportunity to opt-out of certain communications on our personal profile update pages, or you may contact us at 1-800-441-6612, “support@LuxSci.com”, or LuxSci, 6 Liberty Sq PMB 96671, Boston, MA 02109 USA.
If personal data is to be used in a way not previously disclosed or shared with external parties not covered in this Privacy Policy, you will be provided the opportunity to opt-out.
We use Local Storage (LS) such as HTML5 to store content information and preferences in those parts of our site that require a login. Various browsers may offer their own management tools for removing HTML5 LSs.
All payments to Lux Scientiae are made securely online via credit card or PayPal or offline via check, wire transfer, or direct deposit. After you have made a credit card payment, we keep your billing address in our secure database to facilitate future payments and to protect against fraud. We do not keep any record of your credit card number unless you authorize us to bill you automatically each month. In this case, your credit card information is stored in a PCI-compliant way on the US-based servers of our trusted partner, Authorize.net
If you choose to use our referral service to email a friend about our site, we will ask you for your friend’s name and email address. We will automatically send your friend a one-time email inviting him or her to visit the site. LuxSci stores this information for the sole purpose of sending this one-time email and tracking the success of our referral program.
Your friend may contact us at support@LuxSci.com to request that we remove this information from our database.
If you click on a link to a third-party site, you will leave the Lux Scientiae site you are visiting and go to the site you selected. Because we cannot control the activities of third parties, we cannot accept responsibility for any use of your personally identifiable information by such third parties, and we cannot guarantee that they will adhere to the same privacy practices as Lux Scientiae. We encourage you to review the privacy statements of any other service provider from whom you request services. If you visit a third party website that is linked to an Lux Scientiae site, you should read that site’s privacy statement before providing any personally identifiable information.
Upon request Lux Scientiae will provide you with information about whether we hold, or process on behalf of a third party, any of your personal information. To request this information please login to your account and make this request via a Support Ticket. If you no longer have an account, please use our Contact Form.
If your personally identifiable information changes, or if you no longer desire our service and would like to have your personally identifiable information deleted, you may update it by making the change on our member profile page or by making a support ticket, or by contacting us by telephone or postal mail at the contact information listed below. We will respond to your request to access within 1 day. You can change your personal information online by logging into your “member portal”, under “Account > Contact Information”.
Lux Scientiae does not use and disclose personal information for purposes that are materially different from the purposes for which it was collected. We will share your Personal Data with third parties only in the ways that are described in this privacy statement. Lux Scientiae will provide individuals with reasonable mechanisms to exercise their choices.
In certain situations, Lux Scientiae may be required to disclose personal data in response to lawful requests by public authorities, including to meet national security or law enforcement requirements.
We reserve the right to disclose your personal information as required by law and when we believe that disclosure is necessary to protect our rights and/or comply with a judicial or bankruptcy proceeding, court order, or legal process served on our Web site. If Lux Scientiae is involved in a merger, acquisition, or sale of all or a portion of its assets, you will be notified via email and/or a prominent notice on our Web site of any change in ownership or uses of your personal information, as well as any choices you may have regarding your personal information.
If you use a bulletin board, blog, or chat room on this Web site, you should be aware that any personally identifiable information you submit there can be read, collected, or used by other users of these forums, and could be used to send you unsolicited messages. We are not responsible for the personal information you choose to submit in these forums. We encourage all users to exercise caution when providing personal information. Testimonials are also posted on our site and users have given permission to have their personal information submitted in these testimonials. With your consent we may post your testimonial along with your name. To request removal of your personal information from these public areas of our site, contact us at privacy-officer@LuxSci.com. In some cases, we may not be able to remove your personal information, in which case we will let you know if we are unable to do so and why. Alternatively, if you used a third party application to post such information, you may be able to remove it by either logging into the said application and removing the information or by contacting the appropriate third party application.
Some of our blogs (e.g. LuxSci Status) are managed by a third party application that may require you to register. We do not have access or control of the information posted to the blog. You will need to contact or login into the third party application if you want your personal information that was posted to the comments section removed. To learn how the third party application uses your information, please review their privacy statement.
You agree that Lux Scientiae may disclose any and all of your information including assigned IP numbers, account history, account use, etc., to any law enforcement agent who makes a verified written request, without further consent or notification to you. LuxSci will verify the legitimacy and authenticity of any such request and determine if compliance with the request is required by local, state, or federal law. Only if the request is verified and compliance is required will the request be filled. In addition, Lux Scientiae shall have the right to suspend or terminate all services, at its sole discretion, during or as a result of such a legal investigation.
Lux Scientiae does not give out its client’s email addresses or send SPAM. Lux Scientiae may occasionally send important announcements regarding Lux Scientiae services to its customers if they have not opted out of this notification service.
For Customers that have a valid HIPAA Business Associate Agreement (BAA) with Lux Scientiae, in the event of a conflict or inconsistency between the terms of this nondisclosure policy and those of the BAA, the terms of the BAA shall prevail.
Lux Scientiae staff will not examine the following classes of data without Customer’s explicit consent:
Information that does not fall within the above classes of data (i.e. email message metadata) will still be kept in the strictest confidence in accordance with Lux Scientiae’s non-disclosure policy.
Exception 1: in a case where Lux Scientiae becomes aware of evidence of a possible violation by a client of its Acceptable Use Policy and it concludes that analysis of data is necessary in order to determine the facts, in order to prevent the sending of SPAM, Unsolicited Email, excessive utilization of system resources, or other violations of LuxSci’s AUPs, Lux Scientiae will examine such client’s data solely for such purpose. The contents of client’s data will be kept in the strictest confidence in accordance with Lux Scientiae’s non-disclosure policy.
Exception 2: from time to time Lux Scientiae may audit High Volume Outbound Email customers’ bulk email practices. As stated in the AUP, Lux Scientiae can and will store and/or review the content of any or all outbound email messages sent via the High Volume service to ensure compliance with the High Volume Email Restrictions.
Exception 3: for Customers that have a valid HIPAA Business Associate Agreement (BAA) with Lux Scientiae, in the event of a conflict or inconsistency between the terms of this confidentiality policy and those of the BAA, the terms of the BAA shall prevail.
Clients that are legally required to abide by the regulations of HIPAA (i.e. HIPAA Covered Entities and HIPAA Business Associates), Lux Scientiae has the following Addendum to its Master Services Agreement (MSA). This is the “Business Associate Agreement” required for HIPAA compliance between Lux Scientiae, as the “Business Associate”, and the Client, as the “Covered Entity”.
Due to the Security and Privacy restrictions imposed by the BAA and by HIPAA that are not required for other types of accounts, this Addendum is not automatically incorporated into new or existing Lux Scientiae accounts. If you require a BAA with Lux Scientiae, please print out and sign the BAA and Account Restrictions Agreement using the links below and return them to Lux Scientiae for review and acceptance. LUX SCIENTIAE WILL NOT BE DEEMED A BUSINESS ASSOCIATE OF ANY CUSTOMER FOR PURPOSES OF HIPAA UNLESS AND UNTIL A SIGNED ADDENDUM IS RECEIVED, REVIEWED, AND ACCEPTED BY THE LUX SCIENTIAE HIPAA PRIVACY OFFICER.
You may return signed versions of these documents to Lux Scientiae by:
This section applies to the EU General Data Protection Regulation (GDPR).
Being a smaller US-based organization with some exposure to citizens of the European Union, at LuxSci we are committed to ensuring the security and protection of the personal information that we collect or process. We have implemented technologies and procedures to provide a compliant and consistent approach to data protection. We have always had a robust and effective data protection program in place which complies with existing US laws and abides by the data protection principles. However, we recognize our obligations in updating and expanding this program to meet the demands of the GDPR relating to citizens of the European Union.
In addition to the privacy policies and procedures mentioned above, we provide easy to access information via our website of an individual’s right to access any personal information that LuxSci processes about them and to request information about:
Additionally:
In addition to the data retention terms given above, the following additional terms apply to those identified as being in an EU member state.
As mentioned previously, you may explicitly request that your data be deleted or de-identified, to the extent applicable, at any time.
*We will retain and use your information as necessary to comply with our own legal obligations, to record your requests, to resolve disputes, to protect the security and privacy of our systems and customers, for statistical purposes, and to enforce our agreements.
If you have a complaint about our use of your information, you can contact the LuxSci GDPR Data Protection Officer using the contact form or write to:
GDPR Data Protection Officer
LuxSci
6 Liberty Sq. PMB 96671
Boston, MA
USA 02109
All customers whose data fall under the protection of GDPR have a GDPR Data Privacy Addendum automatically included in their Master Services Agreement with LuxSci. The most recent version of this addendum can be found here: