LuxSci

Secure High Volume Email – Mid-Sized

Built for mid-sized organizations, the only HIPAA-compliant email platform that combines automated enterprise-grade security with powerful patient engagement for healthcare IT teams driving growth.

  • Automated SecureLine™ encryption for every message
  • Advanced API with webhooks for easy integration and data flows into EHR, CRM, RCM and customer data platforms
  • HIPAA compliant patient engagement with PHI-powered personalization – HITRUST certified

Trusted by 1,900 healthcare organizations

Purpose-Built for Healthcare Email Security & Compliance

Unlike general-purpose email providers, LuxSci was designed from the ground up for healthcare and HIPAA compliance.

Enforced TLS 1.2+ in Transit

Every connection secured with modern TLS standards

AES-256 Encryption at Rest

All stored data encrypted with AES-256 bit encryption

Role-Based Access with MFA and SSO

Granular access controls with integrated multi-factor authentication

BAA Included for All Customers

Business Associate Agreement executed as standard

HIPAA
HITRUST
GDPR
Healthcare Security

Enterprise-Grade Security, Right-Sized for Your Organization

Built for mid-size healthcare organizations that need HIPAA compliance, best-in-class encryption and better performance, without the complexity or cost of a full enterprise deployment.

Security Depth

Not just compliant, but cyber-resilient. Flexible SecureLine™ encryption, Zero Trust-aligned infrastructure, and automation that protects your organization at every layer.

  • TLS, secure portal fallback, PGP, or S/MIME on a per-recipient basis
  • Comprehensive audit logging for HIPAA compliance
  • Always-on encryption

Easy Integration

Connect secure email to your EHR system, CRM, RCM platform and more, optimize workflows and feed valuable patient engagement data back into your operations.

  • Advanced REST API and SMTP relay
  • Webhooks enable data flows back to your EHR and other systems
  • Works with Microsoft 365 and Google Workspace with Secure Gateway

Patient Engagement

Turn every email into a patient relationship. HIPAA-compliant segmentation, automation, and analytics built for healthcare outcomes.

  • LuxSci Secure Marketing add-on
  • PHI-powered personalization and segmentation
  • Automated workflows and drip campaigns, engagement tracking & reporting

HIPAA Compliant Email for Healthcare

Everything you need to automate encryption, secure emails and ensure compliance.

Audit logs & reporting

Message-level logging, delivery tracking, engagement reports, searchable, downloadable — audit-ready.

Advanced API & webhooks for data flows

Supports unlimited messages/hour with failover and queuing, plus webhooks can push email engagement data back to EHRs, CRMs, RCM and customer data platforms.

Microsoft 365 & Google Workspace overlay

Secure gateway add-on easily layers secure email onto existing email systems, including Microsoft 365 and Google Workspace — no migration, no retraining.

HIPAA-compliant patient engagement

Add PHI-powered hyper-segmentation, HIPAA compliant email marketing campaigns, and automated workflows for improved engagement and reduced manual work for marketing teams.

Secure Email for Every Healthcare Stakeholder

IT & Cybersecurity Leaders

Balance Data Security with Business Growth

  • HITRUST certified, HIPAA compliant, GDPR-ready
  • API/SMTP integration with dedicated cloud infrastructure — performance & control
  • Multi-method encryption flexibility (TLS, Portal, PGP, S/MIME)
  • Advanced MFA, Single Sign-On

Compliance & Legal Officers

Documentation That Satisfies Auditors

  • Business Associate Agreement (BAA) included
  • Complete audit trails for every email sent
  • Granular access controls and user permissions
  • Breach notification support and incident response

Marketing Leaders

Personalization That’s Compliant with LuxSci Secure Marketing

  • Use PHI for segmentation and personalization compliantly
  • Automated workflows & journeys and action-based triggers
  • Industry-leading deliverability rates (98%+)
  • Real-time engagement analytics and reporting
  • Easy-to-use drag-and-drop email builder - healthcare templates

Beyond Basic HIPAA Compliance

LuxSci unlocks what standard tools can't do while maintaining enterprise-grade security

Capability
Standard Tools
Basic HIPAA Email
LuxSci
Automated Encryption Flexibility
TLS in transit only, no automation
~ Usually TLS in transit only, no automation, not always encrypted
Selects TLS, secure portal, PGP, or S/MIME on a per-recipient basis – every email is encrypted
High-Volume Sending
~ May trigger spam filters
~ Limited
API/SMTP can support 100K+ messages/hour
Single Tenant Cloud Infrastructure
Shared, Multi-Tenant
Shared, Multi-Tenant
Single tenant – Better performance, more secure.
Automated Workflows
Yes, but no PHI
~ Limited
Full automation with PHI – LuxSci Secure Marketing
Inbound Threat Protection
None
AI-Powered Capabilities
AI-Powered by Proofpoint - Add-on

Simple, Volume-Based Pricing

Choose the plan that fits your organization’s email volume and scale as you grow.

up to 9,999 emails / month
$ 99 /mo

Smaller specialty practices and group practices with low-volume transactional communications.

Get Started *Multi-tenant infrastructure
10,000 – 29,999 emails / month
$ 199 /mo

Multi-location practices sending appointment reminders, lab results, and care alerts.

Get Started *Multi-tenant infrastructure
50,000 – 99,999 emails / month
$ 399 /mo

Larger regional health systems and health plans with high-volume patient engagement.

Get Started
100,000+ emails / month
Custom

Enterprise-scale volumes with dedicated infrastructure. Upgrade path to Secure High Volume Email.

Contact Sales

Every plan includes:

HIPAA compliant BAA
Automatic SecureLine™ encryption
REST API & SMTP access
Bi-directional webhooks
Ticket & phone support

Trusted by Healthcare Organizations of Every Size

Purpose-built for organizations that want automated email encryption, enterprise-grade security and best-in-class performance.

20B+
Emails Protected

Over 20 billion emails secured with automated encryption, audit trails, and full HIPAA compliance.

100%
Emails Encrypted

SecureLine™ automatically encrypts every message. If secure delivery isn't possible, the email is held, never sent in clear text.

Zero
Unsecured Emails Sent

Automated encryption means your compliance team never has to worry about unprotected PHI leaving your organization.

1,900+
Healthcare Customers

From regional health systems to specialty practices, healthcare organizations trust LuxSci for their most sensitive communications.

"

LuxSci handles our patient communications with zero security incidents. The automated encryption and dedicated infrastructure give our compliance team complete peace of mind.

Testimonial
Healthcare Customer
Verified G2 Review

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Ready to Upgrade Your Healthcare Email?

See how LuxSci Secure Email delivers enterprise-grade security and patient engagement, right-sized for your organization.

✓ 98+% Deliverability ✓ Published Pricing ✓ HIPAA Compliant ✓ HITRUST Certified
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