" New Feature Announcements Archives - LuxSci

Archive for the ‘New Feature Announcements’ Category

New Feature: Secure Email Tagline

Thursday, June 23rd, 2022

LuxSci is introducing a new email tagline feature to inform recipients that email messages are secured. This helps build trust and increase confidence with less tech-savvy recipients who do not understand how email encryption works.

secure email tagline

TLS Encryption

TLS encryption is now widely supported by the most popular email providers. As a result, more organizations are choosing to send emails containing sensitive data with TLS encryption. There are a few reasons for this:

  1. TLS encryption is permitted under HIPAA and most compliance regulations.
  2. It’s easier to use and does not require recipients to log in to portals to access their messages.
  3. The open and response rates are higher on TLS encrypted messages.

However, using only TLS to encrypt emails can be confusing to the laypeople receiving them. While it’s easy to use and “invisible,” that can be concerning when transmitting sensitive information. If it looks like a regular email, recipients may be concerned that the organization does not care about the security of their personal information. This perception can negatively impact the business and dissuade people from using digital channels.

Introducing a New Email Tagline

For these reasons, all Email Hosting, Secure Connector, Secure High Volume Email, and Secure Marketing customers who send emails encrypted via SecureLine will have a small tagline at the bottom of the email that indicates the message is secure. It looks like this:

message secured by LuxSci tagline

This tagline builds trust and lets the recipient know that the company has taken steps to secure sensitive data. If you are an existing customer, visit your email settings or contact Customer Support to enable this feature. New customers will automatically have the tagline enabled when sending SecureLine encrypted emails.

Updated API Documentation and New Software Development Kits

Thursday, November 4th, 2021

LuxSci is pleased to announce new updates to our API documentation along with the release of new Software Development Kits (SDKs) for the following programming languages: C#, Python, JAVA, Ruby, and Node.js.

New Software Development Kits

Our new SDKs can be accessed from the links below:

C#

Python

JAVA

Node.js

Ruby

What is an API?

LuxSci’s application programming interface (API) allows account administrators to automate workflows and integrate LuxSci with other applications by writing their own programs or scripts. LuxSci’s API is REST-based and uses JSON for data transport. Our documentation also includes example client-side code that can be used to call LuxSci API endpoints. These simple examples can be used as a basis for building your own API client programs.

Do I have Access to LuxSci’s API?

LuxSci customers are able to access our API upon request. If you are an existing customer, simply ask our support staff to enable your account for access.

 

Unsubscribe Links for SMTP and API Email

Tuesday, August 31st, 2021

LuxSci is pleased to announce the release of a new feature for our Secure High Volume customers. If your email sending program or system does not provide a way to manage unsubscribes, LuxSci’s unsubscribe links feature can help. It seamlessly adds the links, provides the unsubscribe web page, collects unsubscribes, and adds them to a suppression list to block future sending. You can also use our web interface or API to manage the list of unsubscribed email addresses.

Unsubscribe links are only supported for messages sent via SMTP and via API using the email/send (also known as the sendEmail) endpoint. Messages sent via WebMail, SecureForm, and other API calls do not support Unsubscribe Links.

unsubscribe links

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LuxSci Joins the Oracle Cloud Marketplace

Friday, August 27th, 2021

LuxSci is pleased to announce that our Secure High Volume solution is now available on the Oracle Cloud Marketplace for deployment with Oracle Cloud Infrastructure (OCI). The Oracle Cloud Marketplace is a centralized repository of enterprise applications offered by Oracle and Oracle partners.

luxsci oracle marketplace

LuxSci’s Secure High Volume email service allows organizations to secure their outbound transactional and marketing emails with highly flexible and secure email encryption. Users can select the method of encryption (TLS, Secure Portal Pickup, PGP, S/MIME, etc.) to meet their campaign needs. Sending emails that contain sensitive information like protected health information (PHI) is easy and secure with LuxSci’s ultra-flexible encryption technology.

LuxSci’s services are highly configurable. Each customer has their own custom deployment to meet their sending and throughput needs. Customers can choose to implement high availability services to increase sending power and reduce downtime in the event of server failure. Secure High Volume sending integrates with your existing platforms via SMTP or API to streamline secure email sending.

In spring 2021, LuxSci announced the move to Oracle’s security-first cloud infrastructure. OCI’s highly flexible and secure server configuration options allow LuxSci to deliver larger quantities of HIPAA-compliant email messages. Compared to other servers, OCI is faster and more reliable. With OCI, LuxSci can also architect more custom deployments and can serve customers of all sizes. Learn more about why LuxSci chose to work with Oracle.

 

 

New Feature Announcement: Customize WebMail Font Sizes

Thursday, August 12th, 2021

LuxSci WebMail users can now customize their standard webmail font sizes in the WebMail interface. This new update allows users to increase or decrease the interface font sizes to suit their readability preferences.

To update the font sizes in the WebMail interface, start by logging in to your account. Head to the “Account” tab in the navigation at the top of the page and select “Settings” from the menu options. Under the “Web Interface” tab you will find the font size settings (which are also pictured below).

The Default setting is 12 px. You can make it larger or smaller to suit your preferences. Select your preferred font size from the menu options and click the “Save Changes” button at the top of the page. The page will reload and the interface will adjust with your changes in place.

webmail font settings

From this page, you can make additional changes to the appearance of the web interface, including pinning or hiding specific applications, adjusting your date and time settings, and changing your notification settings.

If you need help changing your settings, please reach out to our support team. LuxSci’s top-rated team of experts is happy to assist you.