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Archive for the ‘New Feature Announcements’ Category

Dedicated Server Management Interface

Wednesday, June 1st, 2016

LuxSci has just introduced a new user interface for dedicated server customers.   The dedicated server management interface allows customers to view real-time and historical information about their server performance and capacity, enables iptables firewall management, and places certain system management commands in the hands of account administrators.

Insight into server health and metrics is important for capacity planning and for diagnosing and resolving performance issues.  The system metrics and reports exposed in the dedicated server management interface were previously only available to LuxSci support staff.  Now, account administrators can access this same information on demand and perform tasks such as server reboots, apache restarts, and firewall edits when needed without the assistance of technical support.

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Capture where someone filled out your form: Geolocation for SecureForm Form Builder

Monday, February 22nd, 2016

A nurse from your company visits a patient at his/her home and, as part of the process, has to fill out and submit an electronic form describing the visit while there. Capturing the nurse’s exact location (without the need to trust the nurse) when she or he fills out that form is a critical check that the patient received proper care—at the right time and place. This not only protects against nurses lying about their whereabouts, but it also defends you against patients who claim the nurse was not there at a specific time.


Geolocation is the ability for phone, tablet, and some laptops to know exactly where you are in the world (for example, through GPS or other means). This feature is visible in modern Web browsers so that Web pages can query the user’s device to find out the device’s current latitude and longitude and that can translate it into the approximate street address (assuming the location is close to some street address).

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Automating the Sending of Secure Messages

Monday, February 1st, 2016

Do you have an application or system that needs to send secure messages on demand?  Do you need the flexibility to encrypt messages in different ways, to include files, HTML, and read receipts, or to have the messages be fully HIPAA compliant?

LuxSci has added secure messaging functionality to its Application Programming Interface (API).

Customers with SecureLine, LuxSci’s message encryption service, can now send secure messages though LuxSci’s REST API.  Features of this service include:

  1. Up to 100 recipients/message  (total daily and monthly recipient limits also exist and can be negotiated).
  2. Up to 70MB of content (body and attachments) per message.
  3. Email encryption via SMTP TLS, Escrow, PGP, and/or SMIME.
  4. The ability to toggle between use of TLS and Escrow on a per-message basis, depending on the level of security needed.  See: next generation opt-in email encryption.
  5. Message delivery tracking
  6. Read receipts — invisible to the recipient and reliable (with SecureLine Escrow).

If you would like to give LuxSci’s SecureLine messaging API a try, please contact LuxSci support and we can enable API access for your real or free trial account.

See also our General API Usage guide, and our API User Functions guide.

Introducing Proofpoint and Sonian to Replace McAfee for Premium Filtering and Archival

Tuesday, December 22nd, 2015

McAfee announced several months ago that it is “end-of-lifeing” its Email Filtering and Email Archival services.  These are the services that LuxSci has been reselling for more than 10 years (as one of McAfee’s first resellers in this area) as its Premium Email Filtering and Archival solutions.

After a lot of internal review, LuxSci has chosen to replace McAfee’s services with Email Filtering from Proofpoint and Archival from Sonian.  While McAfee (formerly MXLogic) had its time as the premier service for Filtering and Archival, they have declined over time compared to alternatives.  Both Proofpoint and Sonian are leaders in their respective areas and provide a level of service significantly superior to the disappearing McAfee services.

Beginning in early January of 2016, LuxSci will switch to selling Proofpoint and Sonian as its solutions for Premium Filtering and Archival for all new accounts and for all accounts that do not yet have these services and wish to upgrade.  Starting in January, LuxSci will also begin migrating existing Premium Email Filtering customers who do not also have Archival over to the new Proofpoint solution.  Later, starting March or April, we will begin migrating customers who have Archival as well.

How does Proofpoint differ from McAfee for Premium Filtering?

Analysis has show that Proofpoint is much more accurate than McAfee filtering — stopping more spam with fewer false positives and stopping more phishing-related traffic automatically.  This is in part due to the much larger size of Proofpoint’s client base and their ability to leverage dynamic analysis of all of the data flowing through their systems.

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Train your Filters with Bayesian Email Filtering

Tuesday, November 17th, 2015

LuxSci’s Basic Spam Filtering service has just been augmented to include Bayesian analysis.  with Bayesian analysis, each user can train his/her own Spam filters with examples of what that user considers “Spam” and “not Spam”.  With enough examples, Bayesian analysis allows for the classification of new messages by their likelihood to be Spam or not and this drastically  increases the accuracy of your Spam filtering.

All users of LuxSci’s Basic Spam Filtering system get Bayesian analysis at no additional charge — all you have to do is (1) enabled it and then (2) train it.

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WebAide and WebMail Features for More and Larger Files

Friday, October 9th, 2015

LuxSci has introduced a series of new features and improvements over the past few months to enable better security, larger files, and more ease of use.  Here is a brief rundown of these:

No More JAVA Applets!

LuxSci previously provided JAVA Applets to enable the optional bulk uploading and downloading of files.  However, these days, one can bulk upload files using “drag and drop” and web browsers are moving away from support of JAVA applets for security reasons.  To simplify our interface and remove any need for JAVA, we have removed these applets altogether.

  • To upload files in bulk, simply use “drag and drop”
  • Downloading files in bulk is now done by providing you with a ZIP Archive of the selected files

This change impacts email message composition, downloading attachments from email messages, and uploading and downloading files from WebAides and the File Manager.

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Toggling Between TLS-Only and More Secure Encryption Methods

Thursday, September 10th, 2015

There are many ways to send an email securely.  These range from the super-easy-to-use but less secure “TLS” method (see About SMTP TLS) to the universal “pick it up on a secure portal method” (that we call Escrow), to the very secure but harder to deal with PGP and S/MIME methods.

Many people like to use just TLS for email transmission security whenever possible, simply because it is so easy for everyone to use — you can encrypt everything, using TLS when possible and Escrow when TLS is not supported by your recipients.

However, if you have compliance needs or deal with sensitive information, there are many situations where you may like to “jack up” the level of encryption from just enforced TLS to TLS if possible plus one of the other methods … one that is more secure and which provides for encryption at rest.  (See: Is Email Encryption via Just TLS Good Enough for Compliance with Government Regulations?)

Disabling “Just TLS” on a per-message basis is quite easy with LuxSci.

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Query the LuxSci API for Email Sending and Delivery Status Reports

Thursday, July 16th, 2015

LuxSci’s API has been expanded to enable automated queries for reports of:

  1. What messages have been sent from SMTP and/or WebMail
  2. The current delivery status (tracking) of these messages
  3. Feedback loop notices for these messages
  4. The history of SMTP login failures and sending failures due to sender usage problems

All of these reports are available at the account level (e.g. to download information for one or all users in an account) and at the user level (where someone using the user API can query data about his/her own sending activity).  Each API request can return up to 50,000 matches or 50MB of data and you can easily submit multiple queries to “page” though very large result sets.  The queries support refinement by date range, customization of the number of matches returned at once, and include report-specific search capabilities so that, for example, you could find only message sent to a particular person or which have a particular delivery status.

These reports are available to all customers — business email, dedicated, and High Volume email sending.

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Single Sign-on (SSO) Integration with LuxSci

Saturday, April 18th, 2015

Do you have a web site or App that you control where users of that site/App are also users of LuxSci?  LuxSci’s single sign-on service enables your site or app to send these users to any page of their LuxSci interface without their to separately login to LuxSci.

Single sign-on integrates your site or app with LuxSci so that users need only login once (to your site or app) and then can seamlessly travel between them.  This is great for speed and usability.  It is also good for users to not need to remember more passwords.

How does LuxSci Single Sign-On Work?

SSO works through LuxSci’s API.

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LuxSci’s new API: Account and User Management Functions Added

Monday, April 6th, 2015

We introduced our new REST-based API two weeks ago; that version included basic user information functionality as well as commands for synchronizing calendars, contacts, tasks, and notes.  We have completed the adding of all of the old, legacy account management API functions to the new API, as well as adding a few new ones.

LuxSci’s new REST API now allows:

  • Get reports on all users in your account
  • Change user passwords
  • Update user email forwarding setting
  • Add / remove user auto-responders
  • Get reports on user auto responders
  • Look up if domains support SMTP TLS for secure email delivery
  • Create and delete users
  • Update user settings
  • Create and delete domains
  • Update domain settings and catchall email aliases
  • Get reports on all domains in your account
  • Create and delete email aliases
  • Get reports on all email aliases in your account

If you are interested in our REST API and have a trial or full account, you can download documentation PDFs from our help library.