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Archive for the ‘New Feature Announcements’ Category

Google Apps HIPAA Compliance Gotchas: Email encryption not included and higher price

Wednesday, October 8th, 2014

There has been a lot of hype about Google offering a Business Associate Agreement to paid Google Apps customers who must abide by HIPAA regulations.  Those who are familiar with Google may be under the incorrect assumption that simply signing up for Google Apps will solve all their HIPAA compliance challenges.  This seems to be increasingly less likely as of October, 2014.

Myths and hidden costs pervade this equation. If a HIPAA-aspiring entity isn’t fully educated about the finer details of the compliance process, they could end up paying very large amounts of money for Google services and still be non-compliant. Here we discuss some misconceptions about Google services as they apply to HIPAA to help you avoid the pitfalls of non-compliance.

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Accelerated WebMail by LuxSci

Tuesday, September 30th, 2014

LuxSci’s WebMail User Interface is extremely feature rich.  However, perhaps the number one suggestion from customers is to make it faster, especially when large email folders are involved.

After many months of development, LuxSci has completed work on “Accelerated WebMail“.

Accelerated WebMail

  1. Makes WebMail as fast as a regular IMAP email program. (eg. Outlook, Thunderbird, Mail.app)
  2. Folders that you have accessed recently are extremely quick to search.
  3. Folders that you access for the first time in a while are slower at first (though faster than the old WebMail access speed) and then get accelerated to lightning speed within seconds or minutes, depending on how large they are.
  4. The larger your folder is, the larger the speed up is.
  5. Searching and Sorting Accelerated Folders is now insanely fast.
  6. The conversation “threading” algorithm used for sorting folders by “Thread” has been updated to a more advanced and more useful method.
  7. Prepare for the addition of multi-folder search (coming early Q1 2015).

To Use Accelerated WebMail

Right now, Accelerated WebMail is in “Live“.  You can try it out by logging into the LuxSci Regular WebMail

https://webmail.luxsci.com

Folder access is Accelerated automatically for all users … you do not have to do anything except use WebMail.  Once you access a folder, the acceleration process will start and the folder will be indexed.  This usually takes seconds to a few minutes, depending on just how large that folder is and how busy your email server is.  Once accelerated, the folder stays accelerated and fast unless you do not use it for a long time (e.g. a week for normal folders, or several weeks for your INBOX).

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LuxSci’s New WebMail Composer FAQs — How do I …?

Wednesday, July 9th, 2014

To learn about the new WebMail Composer and our ongoing plans for enhancing the LuxSci web interface, see The Beginning of the New Luxsci Interface.  In this document, we answer common questions about the new composer; in particular, shedding light on things that are different to help acquaint you with the changes.

What does Composer look like?

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The Beginning of the New LuxSci Interface

Tuesday, June 24th, 2014

LuxSci is in the process of re-imagining and re-inventing the major components of its web-based user interface …. from the ground up.  We are taking some of the most important feature requests from our customers, together with the newest technologies that have matured over the past few years, and re-designing these major components to be simpler, faster, modern, and slick.

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Schedule Your Email Filters to Work Best for You

Friday, May 9th, 2014

Email FilterWould you like to be able to schedule an auto-response to be sent out not only based on criteria such as recipient email address, but also based on what day of the week and the time?  Perhaps you would like a message to fire off only when you are “off shift”. Or, perhaps certain types of messages should be forwarded to a colleague when you are “off shift”.

LuxSci has introduced day of the week and time scheduling into its powerful custom email filtering system.

Custom email filters enable you to match messages with razor precision to perform a wide range of actions on matching messages — e.g. forwarding, deleting, tagging, auto-responding, and much more.

The new scheduling option allows you to configure each filter to be used

  1. Only during a specified time range on selected days of the week.  E.g. 9am – 5pm Eastern time on Monday, Wednesday and Friday.
  2. Anytime except  during a specified time range on selected days of the week.  E.g. I work am – 5pm Eastern time on Monday, Wednesday and Friday, so have the filter be used on all other days and times.

The Filter Scheduling option can be configured in the “Additional Settings” area when you are creating or editing a custom filter in the LuxSci interface.

Import CSV files into your MySQL database tables

Wednesday, April 30th, 2014

LuxSci’s MySQL database hosting console now enables you to import data into MySQL database tables directly from a CSV (Comma Separated Variables) file, e.g. a simple and universal form that spreadsheets can be saved or exported to.

Why would you want to import data from CSV?  Well, you could do the same thing by writing SQL code and importing this to your database or by connecting remotely to your database and issuing commands.  But both of those methods take some time and expertise to set up.  If you have a spreadsheet of data or a CSV of data created from some other system (e.g. customer information, contact lists, inventories, etc.), you can simply upload this file and populate your database with its new contents in a matter of seconds.

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New! Personalize Email Composition Fonts & Colors Default Settings

Wednesday, April 2nd, 2014

Email Composition SettingsBecause each customer’s individual styles are different, Luxsci’s newest email feature enables you to define your style for email composition in WebMail.  You may now create a personalized default style configuration for your email editor.   If you prefer your text to display as black or blue or any color in the rainbow, you can select that as your preferred font color.  When you send email with HTML, these style settings will be used to display your email to the reader.  The reader must also be using an email application which enables email with HTML in order to appreciate your applied styles.

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Free Secure Hosting of PDF Forms

Friday, February 21st, 2014

Users of the LuxSci SecureForm processing service can now host their PDF forms for free as part of the SecureForm system.  With one click to upload your form, you get an SSL-protected web link that you can use to access your PDF form from anywhere … put it on your web site, email it to customers, etc.

  • Free storage: No charge for storing your PDF forms online.
  • Large forms: Store PDF forms up to 20MB in size … contact Support to store larger forms.
  • Unlimited access: No charge for downloads of your forms; no limit to how many times they can be downloaded.
  • Scalable, redundant, fast: Forms are stored redundantly on a large numbers of servers with the capacity to handle extremely large numbers of concurrent downloads without slowing down.. plus  inherent redundancy that keeps your forms available even in the face of server failures.
  • Secure: The web address to access your forms is secured via SSL.
  • Brandable.  The links all look like “https://secureform.luxsci.com/forms/…” unless you purchase Private Labeling with your own SSL certificate for your own domain name.  Then, these links can be your own domain, e.g. “https://your-domain.com/forms/…”

Hosting your PDF forms via LuxSci SecureForm has other significant benefits:

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Give your PDF Form users a Personalized Success Page

Thursday, February 13th, 2014

Fillable PDF forms are nice, but one down side is that the only thing that you can give the end users after s/he clicks on the submit button is a static PDF file (i.e. “Thank you for your submission…”).

LuxSci SecureForm service now enables you to dynamically personalize this success PDF.

  1. Make the Success PDF also a PDF form with some or all of the same fields that your original PDF form has
  2. SecureForm can fill in these form fields in the Success PDF with the user submitted data.
  3. The resulting form is then given back to the user (flattened or not … up to you)

Dynamic Success PDFs make it a snap to have personalized success pages or to give the user back a copy of the submitted PDF.  You could also have a copy of the submitted data emailed to the end user.

Archive All Sent Marketing Email with the LuxSci High Volume Service

Thursday, January 23rd, 2014

Long available with LuxSci’s standard email services, users of LuxSci’s High Volume Bulk Outbound Email service can also have copies of all sent messages automatically BCC’ed to an email address of their choice (at any service provider to whom receipt of these messages is acceptable).

Collection of copies of all sent email messages is crucial for anyone who needs to have all sent email archived for backup, auditing, or compliance reasons.  If you are sending bulk email, transactional email, or marketing email in a healthcare context, HIPAA may apply and your messages all need to be archived.  The mass emailing must also be done in a HIPAA-compliant manner, such as using the LuxSci Premium High Volume sending services. 

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• Access Anywhere
• Fast and Robust
• Super Secure
• Tons of Features
• Customizable
• Mobile Friendly

Send and receive email from your favorite programs, including:

 Microsoft Outlook
 Mozilla Thunderbird
 Apple Mail
 Windows Mail

... Virtually any program that supports POP, IMAP, or SMTP

Keep your email, contacts, and calendars in sync:

 Apple iPhone and iPad
 Android Devices
 BlackBerry
 Windows Phone

... Any device with Exchange ActiveSync (EAS) support

Relay your server's mail through LuxSci via smarthost:

• Resolve issues with ISP sending limits and restrictions
• Improve deliverability with better IP reputation and IP masking
• Take advantage of Email Archival and HIPAA Compliance
• Even setup smarthosting from Google Apps!

Free web site hosting with any email account:

• Start with up to 10 web sites and MySQL databases
• DNS services for one domain included
• Tons of features and fully HIPAA capable

LuxSci's focus on security and privacy:

• Read The Case for Email Security
• Read Mitigating Security & Privacy Threats
• Review our Privacy Policy

The most accurate, flexible, and trusted filters in the business:

• Premium protection with Intel Security Saas
• Realtime virus database guards against the latest threats
• Seven-day quarantine lets you put eyes on every filtered email
• Supplement with our Basic Spam Filter for even more features

End-to-end secure email encryption — to anyone, from anyone:
• No setup required — encryption is automatic and easy to use
• Secure outbound email with TLS, PGP, S/MIME, or Escrow
• Free inbound encryption via our SecureSend portal
• Independent of your recipient's level of email security
• Widely compatible and fully HIPAA Compliant

Add an extra layer of security with an SSL Certificate:

• Secure your web site
• Debrand LuxSci WebMail with your own secure domain
• Access secure email services via your own secure domain

Encrypt your service traffic via secure tunnel:
• Add another layer of security to your SSL connections
• WebMail, POP, IMAP, SMTP, web/database access
• SecureForm posts, SecureLine Escrow, SecureSend access
• Restrict your account to VPN access only

Secure long-term message archival:

• Immutable, tamperproof email retention with audit trails
• No system requirements — minimal setup, even less upkeep
• Realtime archival of all inbound and outbound messages
• Works anywhere — even with non-LuxSci email hosting

Free data backups included with all email hosting accounts:

• Automatic backups of all email, WebAides, web/database data
• Seven daily backups and up to four weekly backups
• Unlimited restores included at no additional cost
• Custom backup schedules for dedicated servers

Automate your email management:

• Save messages to specific folders or to LuxSci WebAides
• Advanced text scanning with regular expressions
• Tag messages, alter subject lines, or add custom headers
• Filter by message charset, type, TLS status, DKIM status
• Chain filters together for even more complex actions

• Bulk add and edit users, aliases and more
• Control sharing and access globally or on a granular level
• Delegate user roles through permissions
• Configure account-wide taglines, sending restrictions, and more
• Remotely administer account via SOAP API

Share, collaborate, organize, synchronize:

• Calendars, Contacts, Documents, Notes, Widgets, Workspaces
• Fine-grained access control and security
• Access anywhere via secure web portal or smartphone
• Save over solutions like Microsoft Exchange

Free folder sharing for all email hosting accounts:

• Share mail folders with other users in your account
• Subscribe to only the folders you want to see
• Set read-only or read-write access control
• View all personal and shared folders via unified web interface

Color code and label your email messages:

• Define and assign multiple IMAP keywords to each message
• Filter, search, and sort by tags
• Compatible and synchronizes with any IMAP email client
• Also usable with WebAide entries