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Posts Tagged ‘webmail’

How do you access multiple LuxSci accounts from one browser?

Tuesday, March 8th, 2016

Our first “Ask Erik” question comes from Peter Douglas of GFIA, Singapore:

“I’ve been a LuxSci customer for >15 years and it’s been great… to the extent that almost all the organizations I’m involved with, I’ve set up with LuxSci email and sometimes Web hosting.

On an email client I can switch between LuxSci accounts seamlessly.  But on WebMail, if I try to open my various accounts in different tabs, I keep getting logged out each time I move between accounts.

In the past your technical support has suggested using a different make of browser for each account.  This works, but it seems a bit of a duct-tape-and-WD40 approach for the 21st century.  Is there a more elegant solution to switching between multiple LuxSci accounts?”

Thank you for the great question, Peter.  Below, I shall explain what is happening and why, and then present a few good solutions for accessing or managing multiple LuxSci accounts.

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Tracing the Origin of an Email Message — and Hiding it

Tuesday, March 17th, 2015

We are often asked by our users to help  them determine from where an email message has originated. “Where did this spam come from?”

In general, it is fairly easy to do this if you have access to the “headers” of the message.  In this post, we will show you how to determine a message’s original location yourself and also how you can protect yourself from others determining your location when you send email messages to them.

Why would you need to protect yourself — If you are traveling and do not want people to know where you are; if your messages are not going through because your ISP is blacklisted or has a poor reputation.

 

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Email Identity Protection and LuxSci Email Hosting

Monday, March 9th, 2015

We have just completed a long series of articles discussing how attackers forge email messages and what technologies and techniques can be used to counter these attacks.  See: Email Identity and Forged Email.

In this post, we will discuss some best practices when using LuxSci to maximize your protection against forged email messages.

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LuxSci’s New WebMail Composer FAQs — How do I …?

Wednesday, July 9th, 2014

To learn about the new WebMail Composer and our ongoing plans for enhancing the LuxSci web interface, see The Beginning of the New Luxsci Interface.  In this document, we answer common questions about the new composer; in particular, shedding light on things that are different to help acquaint you with the changes.

What does Composer look like?

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Do you need a VPN for Secure Email in a Wireless Hotspot?

Tuesday, January 28th, 2014

LuxSci has been approached by many people asking for VPN (Virtual Private Network) services.  When we ask them why, they indicate that they use wireless hotspots (like at Starbucks and other public places) that are insecure and untrusted and they want to be sure that their email is secure and encrypted there.*

Note that even if the hotspot is password protected and “secure”, that does not mean that it is “trusted”.  The hot stop administrators or other users of that hotspot could still try to intercept your Internet traffic.  So, just because it is a “secure” hotspot with the little lock next to it and a password that you must enter, do not assume you are safe at all.

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