LuxSci is pleased to announce that the first phase of design and user experience improvements has been deployed on the LuxSci WebMail portal. In the first phase of updates, you will notice significant changes to the main navigation and organization of the portal. These developments reflect our commitment to: Supporting customers’ business workflows and processes […]
LuxSci WebMail users can now customize their standard webmail font sizes in the WebMail interface. This new update allows users to increase or decrease the interface font sizes to suit their readability preferences. To update the font sizes in the WebMail interface, start by logging in to your account. Head to the “Account” tab in […]
If you are having problems with message delivery, one of the first troubleshooting steps is to view the email headers. You can do this by viewing the message source. We will explain the basics, then teach you how to view headers in email for the most popular clients. These include Gmail, Apple Mail, Yahoo! Mail, […]
Our first “Ask Erik” question comes from Peter Douglas of GFIA, Singapore: “I’ve been a LuxSci customer for >15 years and it’s been great… to the extent that almost all the organizations I’m involved with, I’ve set up with LuxSci email and sometimes Web hosting. On an email client I can switch between LuxSci accounts seamlessly. But on […]
We are often asked by our users to help them determine from where an email message has originated. “Where did this spam come from?” In general, it is fairly easy to do this if you have access to the “headers” of the message. In this post, we will show you how to determine a message’s […]
