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Posts Tagged ‘webmail’

New From LuxSci: Updates to the WebMail Portal

Monday, July 17th, 2023

LuxSci is pleased to announce that the first phase of design and user experience improvements has been deployed on the LuxSci WebMail portal.

In the first phase of updates, you will notice significant changes to the main navigation and organization of the portal. These developments reflect our commitment to:

  • Supporting customers’ business workflows and processes
  • Streamlining the administrative experience
  • Improving ease of use for customers of all technical backgrounds
  • Providing an accessible online experience
  • Modernizing our brand

Over the next few months, we will continue to iterate on these changes and introduce additional updates. If you have any questions about the new interface, please contact our support team. Thank you for partnering with LuxSci and trusting us to secure your data.

Tags: luxsci news, new feature, software updates, ui, webmail
Posted in New Feature Announcements, LuxSci Insider
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New Feature Announcement: Customize WebMail Font Sizes

Thursday, August 12th, 2021

LuxSci WebMail users can now customize their standard webmail font sizes in the WebMail interface. This new update allows users to increase or decrease the interface font sizes to suit their readability preferences.

To update the font sizes in the WebMail interface, start by logging in to your account. Head to the “Account” tab in the navigation at the top of the page and select “Settings” from the menu options. Under the “Web Interface” tab you will find the font size settings (which are also pictured below).

The Default setting is 12 px. You can make it larger or smaller to suit your preferences. Select your preferred font size from the menu options and click the “Save Changes” button at the top of the page. The page will reload and the interface will adjust with your changes in place.

webmail font settings

From this page, you can make additional changes to the appearance of the web interface, including pinning or hiding specific applications, adjusting your date and time settings, and changing your notification settings.

If you need help changing your settings, please reach out to our support team. LuxSci’s top-rated team of experts is happy to assist you.

Tags: new feature, web interface, webmail
Posted in LuxSci Help, New Feature Announcements
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Gmail, Outlook, Apple Mail and More: How to View Headers in Email

Tuesday, February 16th, 2021

If you are having problems with message delivery, one of the first troubleshooting steps is to view the email headers. You can do this by viewing the message source. We will explain the basics, then teach you how to view headers in email for the most popular clients. These include Gmail, Apple Mail, Yahoo! Mail, Thunderbird, and Outlook.

headers in email blog title image

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Tags: AOL, classic, email headers, email message, entourage, eudora, evolution, gmail, headers, hotmail, internet headers, kde, kmail, mail.app, outlook, Outlook Express, pine, source, the bat!, thunderbird, webmail, windows live, yahoo!
Posted in LuxSci Library: The Technical Side of Email
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How do you access multiple LuxSci accounts from one browser?

Tuesday, March 8th, 2016

Our first “Ask Erik” question comes from Peter Douglas of GFIA, Singapore:

“I’ve been a LuxSci customer for >15 years and it’s been great… to the extent that almost all the organizations I’m involved with, I’ve set up with LuxSci email and sometimes Web hosting.

On an email client I can switch between LuxSci accounts seamlessly.  But on WebMail, if I try to open my various accounts in different tabs, I keep getting logged out each time I move between accounts.

In the past your technical support has suggested using a different make of browser for each account.  This works, but it seems a bit of a duct-tape-and-WD40 approach for the 21st century.  Is there a more elegant solution to switching between multiple LuxSci accounts?”

Thank you for the great question, Peter.  Below, I shall explain what is happening and why, and then present a few good solutions for accessing or managing multiple LuxSci accounts.

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Tags: administration, email folders, sharing, webmail
Posted in LuxSci Insider
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Tracing the Origin of an Email Message — and Hiding it

Tuesday, March 17th, 2015

We are often asked by our users to help them determine from where an email message has originated. “Where did this spam come from?”

In general, it is fairly easy to do this if you have access to the “headers” of the message.  In this post, we will show you how to determine a message’s original location yourself and also how you can protect yourself from others determining your location when you send email messages to them.

Why would you need to protect yourself — If you are traveling and do not want people to know where you are; if your messages are not going through because your ISP is blacklisted or has a poor reputation.

 

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Tags: anonymous, anonymous email, forged, location, origin, received, Received header, smtp, webmail
Posted in LuxSci Library: Security and Privacy, LuxSci Library: The Technical Side of Email
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