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Do you need a VPN for Secure Email in a Wireless Hotspot?

Tuesday, January 28th, 2014

LuxSci has been approached by many people asking for VPN (Virtual Private Network) services.  When we ask them why, they indicate that they use wireless hotspots (like at Starbucks and other public places) that are insecure and untrusted and they want to be sure that their email is secure and encrypted there.*

Note that even if the hotspot is password protected and “secure”, that does not mean that it is “trusted”.  The hot stop administrators or other users of that hotspot could still try to intercept your Internet traffic.  So, just because it is a “secure” hotspot with the little lock next to it and a password that you must enter, do not assume you are safe at all.

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Understanding Email Services: A crash course in email jargon

Tuesday, July 23rd, 2013

You thought email was a simple concept, but you are at once confronted with a plethora of acronyms and jargon like POP, IMAP, WebMail, Aliases, Forwards, SMTP, IMAP, POP, Quota, SPAM, TLS, SSL, Archival, and more! This article describes the ins and outs of email, explains these terms, and helps you figure out what services and features you need from your personal or business email service provider.

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Ensuring all data is encrypted at rest with LuxSci

Friday, May 10th, 2013

Email and other data is either being “transmitted” or “processed” or is “at rest.”  I.e., it is moving from one computer to another, or it is stored/at rest on a computer, or it is preparing to be transmitted or stored.

While most types of compliance regulation, such as HIPAA, specifically require that data be transmitted securely, not all regulations require that data be stored in an encrypted form while at rest.  I.e., HIPAA does not require at-rest encryption, though it is recommended to decrease risk and potential liability in some situations

Having your email and other data encrypted while at rest can potentially increase the security of that data, even if that level of security is not explicitly required.  As a result, many LuxSci customers have asked about how to ensure that all of their email and other data is encrypted while at rest.

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Email Encryption Opt Out Now Available for Outlook and Other Email Programs

Friday, December 7th, 2012

A few weeks ago, we introduced the option for users in security-enabled accounts (such as users subject to HIPAA compliance requirements) to determine for themselves which messages need to be encrypted and which do not.  See: HIPAA Compliant Email – You Decide Which Messages Need Encryption

The  “SecureLine Opt Out” feature was then only available to users of our web-based email interface.  Now, the “SecureLine Opt Out” feature is also available to:

  • Premium Mobile Sync users on mobile devices
  • Customers using SMTP from mobile devices
  • Customers using SMTP from most email programs (e.g. Outlook, Thunderbird, Mac Mail, etc.)
We have also enhanced Opt Out to enable administrators to have more control over who can and cannot opt out of SecureLine email encryption.

HIPAA Compliant Email – You Decide Which Messages Need Encryption

Friday, November 16th, 2012

Customer feedback is extremely important to LuxSci and we have listened once again.  Customers faced with the need for HIPAA-compliant email now have the option to decide on a per-message basis which messages need encryption (e.g. contain Protected Health Information – PHI) and which do not.  Routine non-PHI-laden correspondence no longer needs to be encrypted and users no longer have to use separate users or profiles to send regular email messages.

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