What happened to that email message that I sent 3 days ago? It “never arrived!”.
Our Support team fields this kind of question on a daily basis. Usually the message never arrived because the address was misspelled, the message was never actually sent, or it was filtered by the recipient’s servers. There are many other reasons why messages “disappear” as well.
Customers sending email to mailing lists (e.g. those using LuxSci High Volume services), often want an easy way to find out what addresses failed and why, and to know for sure what messages were delivered properly.
Now, LuxSci customers can see for themselves exactly what messages have been sent and track them to learn what the disposition of any particular message to any recipient is at any time. The new reporting tools are fast, easy, and no longer require the assistance of Support.
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