LuxSci Security & Privacy Focus

LuxSci VPN Access provides secured access from your computer to LuxSci's systems. This is done by encrypting all traffic to and from your computer (and from LuxSci) and sending it through a secured "tunnel".

Major VPN Features

Depending on the location where your server(s) are deployed and the infrastructre that you have ordered, your VPN access wil be through either "Cisco AnyConnect VPN Client" or an "OpenVPN VPN Client." In either case, Mac and Windows client software can be downloaded by licensed users.

Feature	Description
Price	$15/mo/user
VPN Authentication	User-specific passwords provided
Secures what Traffic?	Traffic to LuxSci's Servers Only
Doubly Secure	Use of TLS within the VPN provides a double layer of encryption.
Concurrent connections per user license	1 connection

What Services are Protected by the VPN

All traffic to/from LuxSci and the VPN user will travel through the VPN. All other traffic will not travel though the VPN. The following chart shows which dedicatd services can utilize the VPN and which services cannot:

Service
Hosted database access
Hosted web site access/management
Private Labeled WebMail Interface (WebMail, WebAidesTM, Workspaces, Administration, etc.)
Private Labeled API and Administrative Access
POP
IMAP
SMTP
Secure Marketer Interface

Why use the LuxSci VPN?

LuxSci's TLS and SecureLine^TM services provide solid client-server connection security and end-to-end email encryption. So why use LuxSci's VPN?

• MySQL Database - Use any MySQL Administrative program from your desktop or laptop securely. Note that MySQL is the only LuxSci service where access without TLS is permitted to security-locked down accounts when these connections are made through the LuxSci VPN.
• Maximize Security - Sometimes, depending on your computer or network, you might not notice problems with your TLS-secured connections or man-in-the-middle monitoring. By forcing your connections through a VPN, you eliminate any possibility of TLS monitoring or phishing attacks on your connections.
• Access Restrictions - Restricts access to your account exclusively to users connected via the VPN. This goes a long way to block any kind of unauthorized account access by third parties.
• Get Around Firewalls - Your computer may be behind a firewall that permits outbound VPN connections but it may not permit direct access to services like IMAP, POP, SMTP, WebMail, FTP, etc. Use the VPN to poke through your firewall, if permitted, and access your LuxSci services.

Note that the LuxSci VPN will only secure traffic to your dedicated LuxSci Server(s):

• When you are connected to the VPN and try to use a non-LuxSci service or go to LuxSci services or services that are not dedicated to you and explicitly configured for your VPN user, that traffic will not flow through the VPN at all.