Standard support hours are from 9am to 11pm Eastern Time (USA).
Emergency support is available 24 hours a day, every day.
Support Tickets:
Existing clients should use our online support ticketing (issue tracking)
system. Follow the link below to login and open a new or update an
existing "ticket" where you can describe your question.
Send complaints of abuse of LuxSci's services or of violations of our Acceptable Use Policy to:
abuse@luxsci.com
Listen to Our Clients:
"Over the course of the last two weeks I have been working with LuxSci to configure secure email for two domains - one for our Homeowners Association and another for our family. I spent a few days researching e-mail providers. I was very fortunate to have found LuxSci. LuxSci provides the absolutely most reliable and secure e-mail service I could find at a very reasonable price and LuxSci's support is absolutely first class! They worked with me to add third party SSL certificates for all of our e-mail. Everything works very smoothly and the administrative interfaces are fantastic. I want to thank LuxSci for an excellent job well done."
