Standard support hours are from 9am to 11pm Eastern Time (USA).
Emergency support is available 24 hours a day, every day.
Support Tickets:
Existing clients should use our online support ticketing (issue tracking)
system. Follow the link below to login and open a new or update an
existing "ticket" where you can describe your question.
"I originally came to LuxSci for email hosting, and started a simple web page which turned from a joke to a public craze of visitors almost overnight! I was able to upgrade bandwidth and disk space without having to call someone or wait 2-3 business days for my changes to take effect. I've tried free web hosts and expensive web hosts (over $250 a month) that still don't allow instant upgrades and changes to users accounts. I've never had comparable service to LuxSci either! These guys never sleep!"
