LuxSci Legal Overview
There are a number of legal documents related to shared and dedicated
email and web services at LuxSci. These are listed below. Signing up for
any account implies agreement with the relevant documents below. If you
have any questions please contact
us.
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Master Services Agreement
The Master Services Agreement is the standard
agreement between LuxSci and its clients. Note that acceptance
of the master services agreement implies acceptance of the
Acceptable Use Policy.
Acceptable Use Policy (AUP)
The Acceptable Use Policy describes how LuxSci
services may be used for web and/or email hosting. In particular, it
delineates the clients' responsibilities and activities that are strictly
prohibited.
SPAM is not tolerated. A strict part of our AUP, LuxSci does
not tolerate SPAM or unsolicited commercial email (UCE). Customers of
LuxSci may not host, or permit hosting of, sites or information that is
advertised by UCE from other networks. Customers of LuxSci are strictly
prohibited from using or permitting others to use UCE or SPAM over our
network. Violations of this policy carry severe penalties, including
termination of service. Read the complete
statement. Please report AUP and SPAM violations to
abuse@luxsci.com.
Copyright
The text and graphics on the web site are copyrighted by Lux Scientiae,
Incorporated, and may not be copied, mirrored, or distributed without
explicit written permission from Lux Scientiae.
Refund Policy
Refunds will be given at the discretion of LuxSci Management for
accounts which request termination of services within 30 days of sign up.
Refunds will not be given to accounts which have violated our Acceptable
Use Policy.
Service Level Agreements (SLAs)
Shared Hosting Clients: LuxSci guarantees 99.99%+ availability of
shared email and web hosting services. Any failure by LuxSci to provide
this level of availability can be remedied by monetary credits to affected
customers accounts. Read the complete details of
this SLA.
Dedicated Hosting Clients: LuxSci provides strict service level
agreements on network availability, hardware components, and
infrastructure to clients with dedicated web, email, or application
servers. Read the complete details of this
SLA.
Privacy Policy
Lux Scientiae, Incorporated has created a privacy statement in order to
demonstrate our commitment to privacy. The policy discloses our
information gathering and dissemination practices for this website and our
services in general. Read our Privacy Policy.
Trademarks
LUX SCIENTIAE and LUXSCI are registered service marks
of Lux Scientiae, Incorporated.
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Other Features
- Eliminate Spam with award-winning, multi-layered Email Defense services.
Learn more.
- Require a complex or specialized solution? We offer dedicated servers
and pods.
Learn more.
- Our secure email services meet the stringent HIPAA standards.
Learn more.
- Is client data condifentiality a priority or concern?
Learn more about SecureLine.
- Our dedicated support staff makes migration from old providers a snap.
Learn More.
- Our services, your brand. Find our more about
Private Labeling.
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Listen to Our Clients: "Lux Scientiae provides reliable backups, efficient spam-filtering, and first-rate customer service. Although the last anti-spam service I used was offering IMAP accounts, customer service was only provided through an e-mail list, and I couldn't get information about basic issues like storage and backup. Lux Scientiae even re-wrote some of the code for the WebMail to provide better compatibility with my Mac OSX web browser." Graduate Student, Temple University
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