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Posts Tagged ‘shared folders’

Best Practices: Accessing and Monitoring Staff Email

Monday, June 24th, 2013

The following situations or requirements are all very common to small and medium-sized businesses:

“We have travelling sales people who need to be able to access all their emails online.”

“We have users whose inbound/outbound email needs to be reviewed or accessible by management.”

“We have users who need to access the same email folders or addresses all of the time.”

These kinds of situations usually require

  1. Storage of lots of email, and
  2. Shared access to that email

In this article, we discuss some of the best ways to meet these needs and what things to avoid.  In short, the answer is to use shared email folders combined with email archival for maximum redundancy and reliability.  For what this means and why, read on:

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Access Multiple Inboxes and Other Folders from a Single Account

Saturday, February 7th, 2009

I read about how Gmail supports “multiple Inboxes” and this seemed like a nice new feature.  However, LuxSci has allowed users to access the Inboxes and other folders from other accounts in its unified WebMail interface for over a year and a half now … i.e. this is old news. However, it’s not really “old news” as their “multiple Inbox” feature is named in misleading way — it is not supposed to give you access to other people’s Inboxes!

In this post, I’ll show you how to simulate multiple Inbox access in Gmail using the “multiple Inboxes” feature and indicate how this is not really a true multiple Inbox scenario and has some significant limitations.  Then, we’ll show you how to set up the same thing in LuxSci. Finally, you’ll see how to use LuxSci for true shared folder access.

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Tag, you’re it! Productivity through tagging and color coding.

Tuesday, January 13th, 2009

Tagging items has become one of the hallmarks of modern web applications.  Delicious and FireFox allow you to tag your bookmarks, Facebook lets you tag people in photos. Flickr supports tagged pictures. Blogs permit you to tag your posts. The list goes on and on.

Tags are incredibly useful because they enable categorization of items in a dynamic and natural way.  Items can have multiple tags and you can make them up yourself as you go, so that they are meaningful to you and in the context in which you are working.

The odd thing is that tags are not yet very prevalent in most mainstream email programs (except perhaps Gmail) and collaboration tools like contacts, calendars, etc. This is where LuxSci jumps in.  LuxSci has had full tag support since June, 2007; in recent months, tagging has become easier and more powerful due to updates to our GUI (graphical user interface).

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