Monday, January 27th, 2014
LuxSci is a small and efficiently run company that is focused on and specializes in premium email services. While we do not have “our own” data centers like some of the “big boys”; we utilize the services of one of the most respected and reliable managed server providers around — Rackspace. We have been with Rackspace for 13 years. Prior to that we tried out a few of the cheaper providers and found that the support and/or the quality of the hardware and network was not up to our standards. Rackspace is like an extension of our IT department, helping us to provide the most reliable and redundant services available.
One of our long time clients has remarked that we have a “formula for success” that we shouldn’t change. We attribute this to the combination of our software, our people, and our infrastructure. In this article, we’ll discuss how LuxSci utilizes Rackspace and how our software and support solutions are complemented and enhanced by Rackspace’s reliability, security, and support.
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Tags: air, bandwidth, biometrics, cissp, co-location, dedicated, fanatical support, fire, generators, hvac, ids, infrastructure, iso17799, iso27001, iso27002, network, pci security, performance, rackers, rackspace, sas70, sas70 type II, security, ssae16, support, ups, uptime
Posted in Dedicated & Cloud Servers, LuxSci Insider, LuxSci Library: Insider Insight
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Tuesday, November 25th, 2008
RealMetrics, who monitors LuxSci’s servers for reliability, currently ranks LuxSci as the top email hosting company. This is based on combined measurements of server uptime and the speed and reliability of the delivery of sent email messages. Over the past 3 months, LuxSci has shown 100% uptime and 100% reliability in the delivery of email to test addresses (each of which was delivered in 12 seconds or less).
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Tags: 100, email hosting, message delivery, realmetrics, reliability, uptime
Posted in LuxSci Insider
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Monday, April 24th, 2006
LuxSci has improved its Service Level Agreement for shared hosting clients to 99.99% guaranteed service availability.
Tags: service availability, sla, uptime
Posted in New Feature Announcements
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