(800) 441-6612    |    +1 (339) 368-5641
LuxSciLuxSci
Secure Email,
Web and Form Solutions
Phone: 800-441-6612
sales@luxsci.com
support@luxsci.com

What are Shared Server Environments?

LuxSci offers our shared hosting customers a choice of hardware server environment to provide different price points and reliability/security levels for varying customer needs. This mirrors how dedicated server customers can choose between "Basic" and "Premium" style servers for the same reasons.

Premium Environment
Provides a better SLA, better privacy policy, better security, more backups, and higher reliability.
Basic Environment
Provides low cost disk space: 2x the disk space included (30 GB) and less expensive further upgrades ($0.50/GB).

LuxSci standard web and email hosting services are available in either environment -- you choose which is right for you.

Note: HIPAA, High Volume, and Premium High Volume accounts are only available in the Premium Environment.

Basic and Premium Compared

  Basic Premium

Price starts under

$10/mo $15/mo

Disk Space included with account

30 GB 15 GB

Disk Space upgrade increments

10 GB blocks 10 GB blocks

Disk Space upgrade cost

+$0.75/GB +$1.00/GB

Uptime Guarantee

99.99+% 99.99+%

Service Level Agreement (SLA)

Good Excellent

Network Infrastructure

Good Excellent

Software Firewalls

Hardware Firewalls

Redundant Hardware Firewalls

HIPAA Compliant Accounts

Daily On-site Backups

Weekly Off-site Backups

Oldest Backup

6-7 days 21-28 days

Performance & Redundancy

Good Excellent

LuxSci Email Domain

luxsci.me luxsci.net

Use your own domain

Privacy Policy

Good Excellent

Which Environment is Right for You?

Choose Premium If You Require:

  • HIPAA or the best security
  • The most reliable and fastest service
  • The best SLA and privacy policy
  • Backups kept for more than 1 week.

Choose Basic If You Require:

  • Significant amounts of disk space and you are cost conscious

Go Dedicated If You Require:

  • The additional security and privacy of a dedicated solution over a shared one
  • Total disk space amounts of 200GB or more
  • Large numbers of users
  • Custom backup schedules
  • Custom firewalls, load balancers, or other hardware
  • High capacity for sending email, processing inbound email, web and FTP access, etc.

Comparing Disk Space

When comparing disk space limits purchased at LuxSci vs other providers, please keep in mind:

Most other providers give you a specific amount of space "per user".

  • Most users will use far less than their disk space limit; only a few power users will, in general, approach the limit
  • If a user reaches his/her limit, that limit is hard and that user's services may be interrupted!
  • There is generally no way to increase individual user limits! So, if the limit is 10GB/user and you need 12GB, you are completely out of luck.
  • These limits are not sharable among the account, i.e. 10 users with 10 GB/user does not give you 100 GB to distribute freely across all users.

At LuxSci, we do not impose per-user disk space limits. (Though as an admin, you can)

  • Disk space is account wide and shared by all users and services
  • An individual user can use as much disk space as needed and not be cut off.
  • If the account-wide usage exceeds the purchased limit, you are merely charged for the extra space -- no services are interrupted.
  • You can easily add more space to your account as needed.
  • Unlike with other email providers, you buy the disk space you actually need and not some artifically high limit.
Starts under $10/mo

"LuxSci is an exemplary choice...I'm paying for confidence and security a free email service can't provide."

—John R.

Security Certifications TRUSTe EU Safe Harbor Thawte Extended Validation SSL Certificate McAfee Secure Authorize.net Merchant
• Access Anywhere
• Fast and Robust
• Super Secure
• Tons of Features
• Customizable
• Mobile Friendly

Send and receive email from your favorite programs, including:

 Microsoft Outlook
 Mozilla Thunderbird
 Apple Mail
 Windows Mail

... Virtually any program that supports POP, IMAP, or SMTP

Keep your email, contacts, and calendars in sync:

 Apple iPhone and iPad
 Android Devices
 BlackBerry
 Windows Phone

... Any device with Exchange ActiveSync (EAS) support

Relay your server's mail through LuxSci via smarthost:

• Resolve issues with ISP sending limits and restrictions
• Improve deliverability with better IP reputation and IP masking
• Take advantage of Email Archival and HIPAA Compliance
• Even setup smarthosting from Google Apps!

Free web site hosting with any email account:

• Start with up to 10 web sites and MySQL databases
• DNS services for one domain included
• Tons of features and fully HIPAA capable

LuxSci's focus on security and privacy:

• Read The Case for Email Security
• Read Mitigating Security & Privacy Threats
• Review our Privacy Policy

The most accurate, flexible, and trusted filters in the business:

• Premium protection with Intel Security Saas
• Realtime virus database guards against the latest threats
• Seven-day quarantine lets you put eyes on every filtered email
• Supplement with our Basic Spam Filter for even more features

End-to-end secure email encryption — to anyone, from anyone:

• No setup required — encryption is automatic and easy to use
• Secure outbound email with TLS, PGP, S/MIME, or Escrow
• Free inbound encryption via our SecureSend portal
• Independent of your recipient's level of email security
• Widely compatible and fully HIPAA Compliant

Add an extra layer of security with an SSL Certificate:

• Secure your web site
• Debrand LuxSci WebMail with your own secure domain
• Access secure email services via your own secure domain

Encrypt your service traffic via secure tunnel:

• Add another layer of security to your SSL connections
• WebMail, POP, IMAP, SMTP, web/database access
• SecureForm posts, SecureLine Escrow, SecureSend access
• Restrict your account to VPN access only

Secure long-term message archival:

• Immutable, tamperproof email retention with audit trails
• No system requirements — minimal setup, even less upkeep
• Realtime archival of all inbound and outbound messages
• Works anywhere — even with non-LuxSci email hosting

Free data backups included with all email hosting accounts:

• Automatic backups of all email, WebAides, web/database data
• Seven daily backups and up to four weekly backups
• Unlimited restores included at no additional cost
• Custom backup schedules for dedicated servers

Automate your email management:

• Save messages to specific folders or to LuxSci WebAides
• Advanced text scanning with regular expressions
• Tag messages, alter subject lines, or add custom headers
• Filter by message charset, type, TLS status, DKIM status
• Chain filters together for even more complex actions

• Bulk add and edit users, aliases and more
• Control sharing and access globally or on a granular level
• Delegate user roles through permissions
• Configure account-wide taglines, sending restrictions, and more
• Remotely administer account via SOAP API

Share, collaborate, organize, synchronize:

• Calendars, Contacts, Documents, Notes, Widgets, Workspaces
• Fine-grained access control and security
• Access anywhere via secure web portal or smartphone
• Save over solutions like Microsoft Exchange

Free folder sharing for all email hosting accounts:

• Share mail folders with other users in your account
• Subscribe to only the folders you want to see
• Set read-only or read-write access control
• View all personal and shared folders via unified web interface

Color code and label your email messages:

• Define and assign multiple IMAP keywords to each message
• Filter, search, and sort by tags
• Compatible and synchronizes with any IMAP email client
• Also usable with WebAide entries