Your eCommerce customer, Paul, has ordered a special mattress for his bed. He’s put the item into the cart, and paid for it. Now you send a confirmation of purchase email.  But, instead of just a note stating that “we’ve received your payment, and your item has been posted for shipment…” or whatever boilerplate many […]

SSL versus TLS TLS (Transport Layer Security) and SSL (Secure Sockets Layer) are protocols that provide data encryption and authentication between applications and servers when that data is sent across an insecure network. The terms SSL and TLS are often used interchangeably or in conjunction with each other (TLS/SSL), but one is, in fact, the […]

In a question recently submitted to “Ask Erik,” John asked: “How does sending a TLS-encrypted email sometimes become non-compliant?  Lets says I send an email from my Office 365 Business account to a gmail.com account which both support TLS encryption.  Is it because I do not know what path and what servers the email has […]

We are often asked questions about Cloud Servers and Virtual Private Servers (VPS) and which is better and in what circumstances.  We also find that many customers are using these terms without a good understanding of what they mean and the differences between them.

One standard alternative to email outsourcing is to setup and manage your own email servers “in house”. While in some cases this may seem less expensive than outsourcing, you might not realize all of the features you sacrifice or all of the hidden costs that you incur if you want to do this right. By […]