Smarthosting connects your existing email server to one of LuxSci's email servers. All outbound email, sent by your users, is relayed though LuxSci before it reaches the Internet.
Individual users who employ WebMail or an email program like Outlook or Thunderbird (which is configured to connect directly to LuxSci) are not smarthosting. Rather, they are using WebMail or direct SMTP for outbound email.
If your needs are simple -- you still need a good mail relay that won't restrict your sending capacity. You might also need IP address masking. We suggest LuxSci's High Volume email sending service.
If your smarthost needs are complex (e.g. involving encryption, compliance, email scanning, etc.), you would:
Advanced smarthosting enables outbound processing and tracking of messages with rules and settings. These are specific to each individual user.
|Feature||Basic High Volume||Advanced|
Reporting: Messages Sent
Searchable, sortable, and downloadable reports of messages sent.
Reporting: Tracking and Deliverability
Searchable, sortable and downloadable reports with delivery details of every message to every recipient. You see what has been sent, what is still queued and what has been delivered successfully. If a message was not delivered successfully, you will know exactly why. Reports include:
Reporting: Email Delivery Failure Reports
Tailor and receive automated email alerts (for delivery failures) when and how you choose.
These email alerts are HTML for easy reading. They also include a CSV (Excel) file with all of the data for easy analysis. These reports make it easy for you to manage your mailing lists, discover addresses that are spelled wrong, and to remove old and non-working addresses.
SMTP Services authenticated with a username and password.
SSL and TLS Security
Use of your choice of insecure SMTP, SMTP over TLS, and SMTP over SSL. You may optionally choose to lock down your account to enforce the use of SSL or TLS.
Alternate SMTP Ports
Alternate ports for SMTP access, including use of port 80. This helps ensure the sending process even if firewalls or ISP blocking policies exist.
Anonymous SMTP - Hide Your IP
Hide the IP address of all computers or servers you use to send messages. Blocking your own address helps prevent messages from being blocked by the recipient.
Message Size Limit
|100 MB||200 MB|
Messages can be up to 200 MB in encoded size. This includes all attachments.
1000 Recipient per Message Limit
Sent to just one IP address or as many as 1000 recipients per message.
Sending Limit: Send to many recipients per month as you purchase
|(with Premium High Volume)|
Sending Limit: Users can send up to 300 messages/day
|(without Premium High Volume)|
Individual users are restricted to 300 messages per day unless you sign up for a "Premium High Volume" account, which allows you to send as many messages as you purchase.
Feedback Loops with Major ISPs
We collect spam reports via agreements with major ISPs. This helps us detect spamming and other issues quickly which helps keep our servers off of black lists. Users and administrators can peruse SPAM complains reports in our web interface. Users and administrators can also have digests of their received SPAM complaints emailed to them automatically. These contain detailed information in attached CSV files so users know about any issues as soon as possible, making opting complaining recipients out of mailing lists quick and easy.
DKIM - Sign outbound messages
[Optional] Configure DKIM for the domains from which you send and receive information. This allows the recipient address to add you to their DNS. This helps them verify your messages and improves deliverability.
VERP - Variable Envelope Return Path
[Optional] Automatic Return Path customization so bounced messages directly indicate failed addresses.
Use Your Own From Addresses
All sent messages must come from an email address in a domain that you own.
Available for extremely high volume delivery to isolate your sending.
Direct copies of all sent messages sent to another email address of your choice.
Support for Email Archival
Add Email Archival services.
Outbound Email Encryption
Send encrypted email to anyone with an email address using SecureLine.
Support for HIPAA-Compliant Sending
Use allow and deny lists to control to whom or to what domains messages can be sent. Send copies of all outbound email messages to an email address of your choice.
Automatically add taglines or disclaimers to all outbound email messages. These can appear in plain text or in HTML format
Email Content Monitoring
Scan all outbound email for specific content (keywords, phrases or regular expressions). Matched messages can be denied, sent to an auditor, or auto-encrypted using SecureLine.
Receive Inbound Email
Get a fully-functional email hosting account that includes:
WebMail access for sending and receiving email messages; includes an integrated calendar and address book.
Upgrade/Add Related Services
This kind of account can be upgraded to match your needs. Add such options as:
I am extremely satisfied with your security features and with the extent of knowledge of your support staff. You provide a solid, reliable service and also manage to continue to add more thoughtful features -- all at a reasonable price."
The difference between a quality service provider and the rest is how they respond when things are not working. Being able to get someone on the phone after hours to sort out issues promptly is key. LuxSci delivered on their support promises in every respect."
As a dentist, I'm glad I found LuxSci to walk me through the process of becoming HIPAA-compliant! Once I signed up, Connie and Peter both helped me setup get situated with my secure email service. Getting my Business Associate Agreement also a snap. Thank you LuxSci. Now I can concentrate on treating patients!"
LuxSci is a very unusual company in the respect that if you ask support for a technical help, NOTHING is ever insurmountable to them. From a 1 to a 10, they are twelve!"
LuxSci has been a pleasure to work with. The level of support we've received from them has been top-notch. From the smallest user issue to complex custom work, LuxSci has delivered service far above what I expected. Best of all, uptime with LuxSci has been 100%."