Company Values

Protecting Data & Communications since 1999

As an internet services company dedicated to protecting data and communications, Lux Scientiae stands behind four core values:

  1. Smart. We proactively apply our knowledge and deep expertise to provide efficient and world-class technical support to ensure our customers are guided and well informed.
  2. Secure. We protect the security and privacy of our customer's data and their systems, taking a security first approach.
  3. Responsible. We sit at the forefront of the cyber security technology landscape and ensure our software and systems are continually updated. Our support structure is multi-level and meets a wide range of customer needs and budgets. Customers' privacy and security sit at the forefront of our operations.
  4. Trust. We sustain long-term partnerships with our customers and are committed to their success. We have earned a reputation of providing efficient, respectful, and world class quality products and support.

LuxSci is the brainchild of Erik Kangas, whose fascination with designing high-quality, detail-oriented web-based infrastructures led to the start up of his company in 1999. Erik chose the unusual name LuxSci, derived from the Latin "light of knowledge," to encapsulate his view of the importance of developing services that bring great clarity to resolving electronic communications problems, whether they relate to a Healthcare practice that must abide by governmental requirements, to a business that wishes to design an email marketing campaign, or to a large corporate entity seeking to bolster its security profile. LuxSci supports its customers with the most innovative products and services throughout the process.

As Erik himself says, "LuxSci has been tested through the boom and bust of internet companies, several recessions, the exponential growth of electronic communications, and Covid. We have continued to grow and to prosper the entire time. We have excellent customer and employee retention and we love what we do."

For more information on what LuxSci can do for you, please peruse our LuxSci FYI Blog.

Why Choose LuxSci?

Join the LuxSci community and feel safe and secure knowing that you can rely on us when it comes to your communications. Customers choose LuxSci because:

  • We provide a unique combination of security, reliability, and flexibility so we can meet complex business needs.
  • We put security first, with services designed to lower the potential for human errors to cause security breaches.
  • We are made in the USA, time-tested, and invested in their long-term satisfaction.
  • Our US-based tech support is lauded for its responsiveness and technical acumen.

Mission

With LuxSci on your side, you can feel secure that you have made the right choice and that we have your back.

LuxSci is a smart, agile, and responsive company focused on sustaining long-term customer relationships and providing premium services.

LuxSci strives to consistently provide extremely high quality, reliable, and secure services coupled with timely and expert customer support.

Executive Leadership

Erik Kangas, PhD

Chief Executive Officer

With 30 years engaged in to both academic research and software architecture, Erik Kangas fused the two strains of his analytical background in 1999 while founding LuxSci, which provides elegant, efficient, and robust solutions for scalable secure email and Web hosting services. Being chief architect and developer, Erik has "grown" LuxSci to become a well-respected name in the fields of online security and HIPAA compliance. In fact, Erik displayed his penchant for computers from boyhood in Cleveland Ohio, where he began to teach himself the programming languages Basic and Pascal in 5th grade, moving on to Assembly language as a teenager, and then winning first place at the Ohio high school state science fair for authoring a novel programming language.

With undergraduate degrees in physics and mathematics from Case Western Reserve University, Erik was one of the youngest students to be admitted, as a full collaborator in a large-scale high-energy physics experiment. Five years later he earned his doctoral degree in computational biophysics from MIT. Then, at Akamai Technologies, Erik made significant contributions to architecting, developing, and maintaining various Web-based applications and services. As a visiting professor of physics at MIT, he collaborated on molecular dynamics simulations.

An international lecturer on messaging security, Erik also advises and consults on email best practices, secure web site architectures, and HIPAA compliance. As acting CTO of LuxSci, Erik is personally incorporating cutting edge technologies, such as Machine Learning and AI Ops, into the LuxSci ecosystem.

When he does take time away from LuxSci, Erik studies advanced computer science and data analytics techniques, enjoys science fiction and philosophy, and participates in endurance sports. Erik has completed one full Ironman triathlon, four Half Ironman triathlons, numerous marathons, and many long-distance open water swimming competitions.

Erik on LinkedIn.

Jeanne Fama, MBA, PhD

Executive Vice President, Chief Strategy & Operations Officer

Jeanne Fama, Ph.D. brings 28 years of experience to LuxSci, contributing knowledge derived from her diverse background in psychology and management. Juxtaposed with the technical expertise of Erik Kangas, her insight into the health field from large metro hospitals to rural medical centers provides unique perspective which serves LuxSci's clients through product development, sales, and marketing strategies. As Executive Vice President, Jeanne excels at seeing the big picture, evolving corporate strategy, and optimizing business operations, especially though data analytic techniques.

Jeanne received her doctorate in Clinical Psychology from Harvard University in 2005 and her MBA (with an emphasis/certificate in Data Analytics) from MIT in 2019. She has also served on the Faculty of Harvard Medical School/Massachusetts General Hospital since 2008.

Jeanne on LinkedIn.

Antoinette Matthews, MBA

Chief Revenue Officer

Antoinette brings a deep background in all revenue-related functions, including marketing, sales, customer support, business development, and general revenue management. During her tenure at the Massachusetts Institute of Technology, she first led and grew a global technology entrepreneurship community. Then she went on to join the world of media where she expanded the global footprint of MIT Technology Review (a media company owned by MIT) through long-term strategic partnerships to bring their journalism to audiences across the world. Prior to coming to the USA in 2001, Antoinette was the Relationship Marketing Manager for JD Group Pty Ltd in South Africa, then the largest group of national retail and finance chains in the Southern hemisphere. She was also the Marketing Manager for the first IT chain in South Africa.

Ms. Matthews has a Bachelor's degree in Marketing and Financial Management from the University of Pretoria, and received her MBA from the Massachusetts Institute of Technology.

Antoinette on LinkedIn.


Management & Senior Sales Team

Keith Getchell

Vice President of Sales

Keith is an established sales star and entrepreneur. He has started 5 separate businesses and worked at Yahoo! for 14 years; while there, Keith hired and coached hundreds of sellers who are now leaders at Verizon, Google, Amazon, Facebook and various VC-Backed start-ups. Keith was also recognized as one of the top 1% of Yahoo! sales talents multiple years in a row.

One of Keith's "super powers" is the ability to build and grow extremely successful sales teams—ones that outperform expectations. Here at LuxSci, he is leveraging that power, together with his ability to distill down the complex into the clear and understandable, to help drive our growth.

Keith on LinkedIn

Michael Pereen

Director of Customer Support

With extensive experience in IT technical support, quality assurance testing, and management, Mike joined LuxSci in 2009. He has brilliantly and persistently worked his way up from Support Technician to Support Manager to Director. Mike keeps the well-oiled LuxSci support engine turning, makes sure that our customers are happy, and helps the team constantly learn and improve.

Amy McLoughlin

Director of Finance

With a bachelor's degree in Accounting coupled with extensive experience in the banking industry as well as in auditing and tax law, Amy joined LuxSci in 2008 to manage both Accounting and Human Resources. LuxSci has come a long way since 2008 and Amy has been a key player: impeccably trustworthy, appropriately security conscious, in touch with the bigger financial picture, and kind and empathetic to our customers' concerns. Customers who work with Amy on billing matters can relax knowing that everything will be taken care of properly and fairly.

Zachary Miller

Principal Customer Success Manager

Zach has been an indispensable member of LuxSci since he joined our team in 2009. Having started in customer support and worked his way up into sales and product development, Zach has extensive experience with every aspect of LuxSci and every corner of our varied service offerings. He is the consummate sales engineering guru; he can help you find a custom solution to your specific business needs, no matter how complex or unique they may be.

Zach on LinkedIn

Krista Barton

Principal Sales Representative

Krista has been part of the LuxSci family since 2017. She comes with an extensive background in technology and in helping medium and large enterprises find optimal solutions to complex business requirements. Krista is a ball of energy—energy fueling her ability to make things happen.

Krista on LinkedIn

LuxSci is a very unusual company in the respect that if you ask support for a technical help, NOTHING is ever insurmountable to them. From a 1 to a 10, they are twelve!"

Tim Hughes . Founding Principle & Sr. Managing Director . United Conduit Securities